I am a highly motivated and results driven Information Technology Executive with expertise in a number of industries and technologies. Extensive management and hands-on practical technical skills that cover a broad range of technical areas such as Data Center Implementation, Project management, implementation and monitoring systems. Over 8 years working, designing Wi-Fi technology deployment and implementation. Designed, implemented and completed complex technical projects, disciplined in budget management, I am an effective communicator with experience managing multiple teams. I am proactive IT support specialist with a long standing record of achievement in IT and client relationship management within the private sector. Self-motivated and confident, adaptable, a quick learner, someone that can work independently or equally as part of a team. Executive Career Summary: * Royalton Luxury Resorts Negril, Jamaica : June 2016 - July 2017 Resort Information Technology Manager * Managed all the 3rd party related activities that included the service level agreements, contracts, remote access solutions and periodic internal and external audits. * Manages and oversees Department expenses * Drive service-level performance through operation trend analysis, optimizing activities through implementation of spice works helpdesk, * Managed all pre-opening projects including Network Infrastructure implementation and full project lifecycle management Managed disaster recovery initiatives. * Managed the contract negotiation with the various vendors to significantly lower the capital and service cost associated with these products and managed services. * Experience with LAN, WAN, Firewall, and Load Balancing Technologies. Cisco, Palo Alto, Ruckus, Xorcom PBX. * Managed the development of wireless security standard and network which proved instrumental in guest satisfaction through technology. * Establish strategic relationships with external entities, including vendors, and partner organizations by driving accountability from vendors and service providers. * Supervised information technology professionals by helping them with the day to day activities and long term career planning through skill development, training and performance objectives/evaluation. * Windows Server 2003, 2008, 2012, 2012 R2 Hyper-V implementation and Administration. * Microsoft SQL server 2008 R2, SAP Administration, Share Point. * Create Documentation of Network environments, configuration, and MDF/IDF areas * HP and Dell Blade servers management - Racking &cabling Software and hardware installation * Managing Active Directory Domains and network infrastructure Servers. (Datacenter). * IPTV Multicast Streaming TV channel on the internet Administration through Palo Alto firewall * Monitoring servers which hosted inside our Data Center and troubleshooting any service running on them. Perform basic servers Operating Systems installation * Troubleshoot windows systems problems that related to our servers * Iberostar Rose Hall Beach & Spa Resorts, Jamaica : Mar 2007 - May 2016 Resort Information Technology Manager * Managed the risk assessment and strategic plans to ensure Network infrastructure meets existing and future requirements. * Support the Corporate of IT to manage, oversee, direct and ensure the efficiency of Information Technology, telecommunications, LAN/WAN Networks and Computer operations. * Responsible for Wi-Fi network Infrastructure development and deployment, experience with Cisco, Enginius and Ruckus wireless technologies. * Managing HP SAN Storage, Microsoft Exchange Server 2010 implementation and management. * Symantec Backup exec 2010 R3 implementations and administration. * Managed all IT resource procurement, RFPs, review bid proposals, negotiate contracts and scope of work by 3rd party vendors. * Lead and supervised all Data Center operations including protocols and resources. * Managed and coordinated development of the department employees including performance management, planning, succession planning, employee communications etc. * Supervised and lead all operations for all three (3) Hotels, maintenance and upgrades during off0hour and provide 24 x 7 on-call network support. * Managed the deployment of the Active Directory, DNS, DHCP, Anti-virus (McAfee EPO), Host Intrusion Protection with watch guard Firewall and Palo Alto while leading the IT engineers in implementing the solution. * IBM Blade servers management - Racking &cabling Software and hardware installation * Managed the development of wireless security standard and network which proved instrumental in guest satisfaction through technology. * Supervised information technology professionals by helping them with the day to day activities and long term career planning through skill development, training and performance objectives/evaluation. * Windows Server 2003, 2008, 2012, 2012 R2 Hyper-V implementation and Administration. * Microsoft SQL server 2008 R2, SAP and SAC, Administration. Microsoft Exchange Server 2010 implementation and management * Guide, educate IT staff on best practices related to the policies procedures and process of datacenter * Tycotel Jamaica Ltd, Kingston, Jamaica: 2005 - 2007 Snr Network Engineer * Supervised the system engineering group that was responsible for installations and deployment of Wi-Fi point-to-point services along with VOIP implementation. * Managed all the system engineering tasks that included research, design, implementation of all Wi-Fi network * Managed all the pre-sales engineering tasks that included onsite trials, surveys and presentations. * E-services Group, Montego Bay, Jamaica Snr Network Engineer: 2001 - 2005 * Managed and lead as project supervisor on Windows 2000 Active Directory implementation and migration project. * Managed and maintained network monitoring systems such as Solar winds, HP Open View, MRTG long with Spice works helpdesk, Inventory management and Asset management. * PBX Avaya and Nortel 9150, R300, Unix Sun Server, Managed Network migration from Windows NT to Active directory. Symantec Backup Exec, VERITAS Backup, hardware builds including structured cabling. * Manage and deploy web sense, web filtering tool while monitoring user behavior. * Assisted the firewall team to update the access rules to close security holes identified through intrusion detection monitoring and risk assessments. * Conducted regular reports to the management through presentation that includes reports based on event data analysis and helpdesk performance.

Highlights:

• Asynchronous Transfer Mode (ATM)
• AVAYA
• Cisco
• Control Systems
• Database
• Firewall
• Frame Relay
• Information Technology
• Intrusion Detection
• IPSec