CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "escalation"

Quality Assurance Specialist - 12 Years of Experience - Near 03079

SUMMARY OF EXPERIENCE * Software testing specialist with 12+ years of experience working within computer software industries. * Six years directly related experience as software Quality Engineer in a regulated environment and thorough understanding of QSR/MDR/eMDR requirements and FDA expectations related to software validation of ERP, PLM, QMS applications and systems * Strong domain knowledge on Health Care, Pharmacy, Ret...

Tags for this Online Resume: Applications, Database, Extensible Markup Language (XML), IBM, IBM DB2, IBM DB2 Database, Java Programming Language, Management, Microsoft SQL Server, Regression Testing, validation

Manager - 20 Years of Experience - Near 78130

SUMMARY OF QUALIFICATIONS * Experienced Operations Manager, supervising staff in a medium to large business operational environment. * Continuously achieved departmental-set goals and objectives. * Successfully managed cost savings objectives and budget initiatives. * Proficient with personal computer, Excel, Word and Outlook. PROFESSIONAL ACHIEVEMENTS Parallon Business Performance Group Vendor Collections Manager 11/16 - 4...

Tags for this Online Resume: Accounting, Business Plan, Call Center, Support, Accounts Receivable, Asynchronous Transfer Mode (ATM), Audit, Bad Debt, Bankruptcy, Budgeting

General - 20 Years of Experience - Near 78401

Areas of Expertise * Leadership & Effective Communication: Experienced in recruiting, training and motivating employees while fostering teamwork. Hands on management style with an ability to resolve escalated customer issues as necessary. * Operations Management: Oversee efficient daily operations including budgeting, inventory management and maintenance. Set high service standards for restaurants and ensure food safety com...

Tags for this Online Resume: Compliance, Training, Management, Process Improvement, Budgeting, Inventory, Inventory Control, Inventory management, Leadership, Microsoft

Loan Officer - 19 Years of Experience - Near 19143

PROFESSIONAL SUMMARY: A goal-oriented professional majoring in accounting, who has over 20 years of financial and professional experience, with extensive experience in commercial loans, customer service and management. An effective communicator with customers, possessing a high level of expertise in loan processing, financial statements account management, analysis and customer contact management including the expeditious r...

Tags for this Online Resume: Management, Problem Solving, Services, Training, Complaints, Customer Service, Financial, Financial Statements, Reconciliations, Teller, Problem solving

Manager - 17 Years of Experience - Near 80513

Career Highlights Successfully delivered services globally for the Oracle Virtual Storage Solutions, Enterprise Tape Drives, various Library products, and Enterprise Storage Software & Backup Software Solutions products. Significantly improved customer satisfaction scores in the Open System SAN & Solutions product line, and ultimately reduced the number of critical situations and management escalations. Consolidated the Sto...

Tags for this Online Resume: Vme, SAN (Storage Area Network), Compaq, Integrate, Manufacturing, Reliability, Test, Engineering, HP, Integration Testing

Help Desk Specialist - 7 Years of Experience - Near 33033

SUMMARY Oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner, solve basic technical problems and provide support for all assigned areas in this role, I provide first level contact and convey resolutions to customer issues, properly escalate unresolved queries to the next level of support, Track, route and redirect problems to correct resources, walk customers through proble...

Tags for this Online Resume: Active Directory, Customer Service, customer service skills, Database, DHCP (Dynamic Host Configuration Protocol), Documentation, Firewall, Help Desk, Help Desk Support, Java Programming Language

Chief Operations Officer - 20 Years of Experience - Near 85251

PROFESSIONAL SUMMARY Rob Montiero is a talented and seasoned executive with over 20 years of experience in logistics/brokerage, supply chain, transportation, and consulting services. He brings a wealth of expertise in areas such as operational excellence, team building, profit and loss reporting (P&L), and both financial strategy and long-term budgetary oversight. Rob has an abundance of senior executive experience with an ...

Tags for this Online Resume: Transportation, Distribution, Logistics, Supply Chain, Consulting, P&L, Services, 3PL, Budgetary, Business Development, Chief Operations Officer. Chief Logistics Officer, SVP Operations, VP Operations, VP Logistics

Project Manager - 15 Years of Experience

SUMMARY OF engagements Role: Business head (Account and Delivery) Responsibilities: * Conceptualizing, building and developing new accounts globally and locally. * Self developing building and managing account of 5 Million USD Annually * Intense Client Engagement role discussing and planning the strategy decision with Senior management. * Driving and initiating proposals for cost effective solutions for client. * Designing,...

Tags for this Online Resume: Messaging, Sms, Health Care Industry, Agile Methodologies, Agile methodology, Apache Hadoop, Application Development

Team Leader - 18 Years of Experience - Near 94531

SUMMARY Technical Support Engineer position with a high-tech industry leader with increasing growth opportunities. Diversely experienced with integration software development, e-commerce implementations, enterprise level software support and service desk escalations. Currently managing complex escalated requests from a customer base that includes fortune 500 companies.

Tags for this Online Resume: e-Commerce, Integrate, Software, Administrative Tasks, AS2, Bizlink, C Programming Language, Communication Skills, Computer Aided Software Engineering, Customer Relationship Management, technical

Manager - 18 Years of Experience - Near 31404

PROFESSIONAL SUMMARY High-performing and well-practiced senior-level professional. Highly charismatic leader who has the ability to develop great relationships and effectively communicate at all levels. Strong interpersonal skills. Ability to work well with managers, directors, a diverse department, and a variety of internal and external customers. Ability to handle multiple competing tasks with ease and enthusiasm. Outgoin...

Tags for this Online Resume: Lotus Notes, Microsoft Windows, Documentation, Policies and Procedures, Project Management, Security, Systems Security, ? Needs Assessments, Vendor Engagement, Team Coordination, ? Office Management, Asset Management, Agile Methodologies-SCRUM, De-Escalation/Issues Resolution, Customer/Client Service

Benefits Specialist - 20 Years of Experience - Near 63031

KEY QUALIFICATIONS ( Orientations-Benefits ( System Implementation ( Facilitate Meetings -Activities ( Behavioral Management ( P & L Management-Payroll ( Billing and Receivables ( Performance Management ( Collections-Negotiations ( Escalations/Investigations ( Operational Management ( Facilitating Projects ( Creating SOP's ( Scheduling-Budgeting ( Change Management ( Full Life Cycle Recruiting

Tags for this Online Resume: Billing, Change Management, Management, Microsoft Change Management, Statistics, Call Center, Medicare, Documentation, Food Service, Scheduling