Description
SUMMARY OF engagements Role: Business head (Account and Delivery) Responsibilities: * Conceptualizing, building and developing new accounts globally and locally. * Self developing building and managing account of 5 Million USD Annually * Intense Client Engagement role discussing and planning the strategy decision with Senior management. * Driving and initiating proposals for cost effective solutions for client. * Designing, Building and successful implementation of strategy competencies areas (eCommerce, Siebel, PDM, Testing) for a cost effective solutions for global clients. * Designed and developed Global Accounts on a Y-o-Y growth of 25%. * Single handedly responsible in building the competency and winning business proposals in various areas of technologies. * Pre Sales and solution designing, winning multiple propositions in Infrastructure, ERP Implementation. * Drive & lead the strategic execution, manage change, build relationships with clients, motivate global teams & achieve results. * Identifying strategic initiatives that help Client's business achieve their goals and drive transformational program * Achieved a growth of more than 500% and developed the largest account in India. * Working closing with the strategy head of the Client in deciding and developing cost effective proposal for attaining the corporate goals. * Discuss and sharing future Market Trend with Senior Delivery Head in - Transition Management, DevOps, Data Analytics, IOT. * Framing the Account Business Plan from strategic perspective and executing it for future growth. * Make financial planning, Budget and strategic decision for the account. * Build a strong client relationship with a highest customer rating from the Global client. * Design and developing framework for pricing policies, framing Master Service Agreement and measuring the health of the Account. * Escalation Management - Resolving conflicts of employees & client, framing of escalation management framework, Performance management, reducing Attrition policies. * Creating opportunities & initiatives for winning and delivering projects in Fixed Price Model * Team Management - Team building, planning training, handling Appraisal framing objectives in line with client's expectation CAREER SUMMARY Company Title Duration CGI Business Head Current
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