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Online Resumes with "customer satisfaction"



Admissions Director - 7 Years of Experience - Near 46256

Summary Highly motivated hands-on hotel management professional, driven to cut company costs and boost company revenue. Energetic leader and people person with a high-performing mindset focused on exceeding expectations for customer satisfaction. Demonstrates the ability to exceed profit targets, cost-effectively and have a high ADR and RevPar. Expert in staff development, training, and procedural development. Accomplishmen...

Tags for this Online Resume: Payroll, Microsoft Access, Patient Access, Bank Deposits, Deposits, Quality, Quality Assurance, Sales, Sales Reports, Management

Licensed Nurse

PROFESSIONAL SUMMARY Transformational change agent. Diverse health care leadership management and delivery. Proficient in Lean measures, Six Sigma principles, system-wide improvement initiatives, maintaining a constant state of survey readiness, evaluate and monitors quality and appropriateness of patient care, root cause analysis, service quality and customer satisfaction, patient advocacy, consensus leadership, developing...

Tags for this Online Resume: Emergency Room, Management, Patient Education, Leadership, Nursing, Behavioral Health, Evaluate, Health Care Industry, Metrics, Nursing executive leadershp, Innovative, Transformative, Collaborative, Change Agent

Customer Service Representative - 5 Years of Experience - Near 90043

Summary: Experienced Customer Service professional with management experience. Excellent conflict resolution and customer satisfaction track record. Extensive database and accounts receivable experience.

Tags for this Online Resume: Billing, Database, Accounts Receivable, Inventory, Inventory Control, C Programming Language, Customer Service, Customer Service Rep, Data Entry, Firepond Answer, customer service, call center, customer service representative, sales associate, event demonstrator, Customer service ambassador

Project Manager - 17 Years of Experience - Near 03054

- 4 weeks 4 days Mainframe hardware upgrades and deployments and software migrations. Analysis of business requirements and product mapping to meet the business needs of mainframe clients in North America. Management of pre-sales and post-sales projects demonstrating product functionality. Results * Managed hardware and software migration projects for industry leading insurance, retail, and communications companies in the U...

Tags for this Online Resume: IBM, Sales, Technical Sales, Insurance, Management, Product Management, Retail, Security, Support, Technical Support, software, agile, sql

Managing Director - 15 Years of Experience - Near 01590

CAREER SUMMARY Sales and Services operations senior leader with experience leading and motivating sales, marketing, and services professionals to meet and exceed revenue with customer satisfaction goals. Highly organized, results-driven program & project champion with the motivational skillset to build cohesive teams for large scale programs. Recognized for interacting with all levels of the organization, including the Exec...

Tags for this Online Resume: Customer Relationship Management, Siebel, SAP, Call Center, Data Quality, Data Warehouse, Enterprise Data Warehouse, Help Desk, Integrate, Legacy, SFDC, Pipeline

Restaurant Manager - 20 Years of Experience - Near 94585

Accomplishments Identified and acquired 10 high-value new clients for the company.Increased output by 3% by [Action taken].Cut inventory by more than half and improved on-time delivery to [6% by [Action taken].Spearheaded an employee engagement program, resulting in a 2% decrease in annual employee turnover.Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics.Boosted customer sa...

Tags for this Online Resume: Process Improvements, Budgeting, Operating Budget, Accounts Receivable, Cash Flow, Inventory Control, Statistics, hotels, restaurant manager

Telecomm Specialist - 4 Years of Experience - Near 45069

SUMMARY SKILLS EXPERIENCE 03/2016 to 07/2017 02/2014 to 03/2016 06/2013 to 02/2014 06/2010 to 06/2013 STONE OH 45212 C: 513-708-1924 zakstone7@gmail.com Client-focused File/records maintenance Quick learner Excellent Customer Service Skills Project Manager - Implementation Cincinnati Bell Business - Cincinnati, Ohio * Manage implementation of managed VOIP platform from contract signing through first month of billing. * Coll...

Tags for this Online Resume: customer service skills, Management, Project Management, Project Manager, Routers, Switches, Telephony, Billing, Call Center, Complaints, html, agile, it jobs, javascript

Manager - 5 Years of Experience - Near 27587

Professional Services Delivery Manager seeking an opportunity to use my retail banking systems delivery, customer service and management skills to improve customer satisfaction and revenue delivery.

Tags for this Online Resume: Pricing, Professional Services, Sales, Services, software, Service Recovery, SaaS, Pre-sales consulting, project management

Senior Manager - Service and Operations - 20 Years of Experience - Near 01902

A management professional with 23+ years of exceptional track record in service centers operations including manpower, facility, service marketing and customer satisfaction with added expertise in mentoring, training, Operations of leasing and leadership activities in the automotive industry, seeking a challenging position in a dynamic organization to leverage accrued skills in achieving organizational objectives.

Tags for this Online Resume: Procurement, Quality, Quality Assurance, Quality Control, Budgetary, Automotive, Budgeting, customer service

Training & Development Manager

SUMMARY Leads and is accountable for the success of an assigned transition project. Responsible for an array of activities including initializing and planning projects, developing project cost structure, tracking and reporting project deliverables, managing risk, applying project management processes and tools and ensuring projects are competed on time, within budget and with high customer satisfaction. KEY RESPONSIBILITIES...

Tags for this Online Resume: Documentation, Training, Management, Pricing, Customer Service, HR, Human Resources, Sales, Applications, Banking Industry

Sales Manager

Summary Highly experienced, successful manager with a track record of proven ability to drive sales. * Outstanding leadership skills * Process driven * Certified sales trainer * Superior customer satisfaction Represented the company on-site Used Car Director Williasport, PA Used Car Director for 6 locations in the Williamsport area. Total responsibility for all aspects of the Organization's used car operations. Reversed net...

Tags for this Online Resume: Sales, Inventory, Lead Generation, Sales Training, Training, Salesperson, Financial, Financial Industry, Financial Statements, Leadership

Sales Engineer - 20 Years of Experience - Near 35613

SUMMARY PROFILE Proven track record as an effective Sales Manager, in both domestic and international markets. Consistently develops and secures revenue and market share growth from existing and new customers, increasing company sales volume for audio/video broadcast products, wireless antenna products, and other A/V electronic products. For over 30 years, worked with a wide variety of clients, dealers, and system integrato...

Tags for this Online Resume: Troubleshooting, Manufacturing, Market Research, Research, Support, International Sales, Sales, Lead Generation, Routers, sales engineer