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Online Resumes with "customer concerns"
Recruiter
Qualifications- -Results driven with experience in sales, human resources and marketing -Dedicated to customer internal/external satisfaction by remaining accessible, knowledgeable and friendly -Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers and co-workers -Talent for quickly resolving issues with customer concerns or escalation issues
Tags for this Online Resume: Call Center, Billing, Management, Account Manager, Inventory, Inventory Control, Quality Assurance, Reliability, Sales, Sales Support
Customer Service Manager - 17 Years of Experience - Near 45044
Director, Call Center Operations * Planned, organized, directed and coordinated all department activities for centralized scheduling and the off-site messaging function for seven medical center locations. * Lead and directed a 166 seat call center, answering 1.2 million calls annually. Scheduled 863,000 patient appointments. * Enforced the Valid License Action Plan submitted for insurance services clients are in place in th...
Ideal Companies: Anthem, Humana Companies with a need for call center expertise.
Tags for this Online Resume: Customer Service, Automatic Call Distribution, Interactive Voice Response, Call Center Management, Staff Training and Development, Online Systems Implementation, call center, customer service, Training, Scheduling, Customer Service training
Customer Service Manager
Separated Prepared customer invoices itemizing services to be performed, assigned service to technician and counseled customers on other repairs or maintenance needs. mixed products/materials to specific pallets for transport to staging areas. Wrote up customer repair orders and upsold other services. Opened and closed shop. Wrote customer repair orders. Performed vehicle inspections upsell parts ordering. Spoke to customer...
Tags for this Online Resume: Complaints, Customer Service, Sales, Welding
Medical or Health Services Manager - 20 Years of Experience
QUALIFICATIONS AND EXPERIENCES * Proven excellence in Contracting, Credentialing, Health Insurance knowledge, Education, Sales, Employee Benefits, Claims, Provider Relations, Customer Service and Management. Group presentations and seminars have been a major part of my career responsibilities. * Contracting, Provider Relations, Network Development for Government Programs such as Project Hero (Veterans) and Tricare (Military...
Ideal Companies: ASBS
Tags for this Online Resume: Customer Service, Government, Networking, Management, Email, Benefits, Complaints, Computer Literate, Forth Programing Language, Health Insurance
Railroad Yard Worker
QUALIFICATIONS * Excellent verbal and written communication skills * Experience using and reporting information with wireless technology * Outstanding leadership, management, and team building skills * Extensive problem solving and solution building experience * Ability to meet established company goals * Able to communicate effectively to large groups * Managed fleet of vehicles for daily use by couriers * Managed on-road ...
Ideal Companies: amazon, UPS, city of chicago
Tags for this Online Resume: Reliability, Payroll, Management, Communication Skills, Leadership, Problem Solving, Routers, Wireless, Written Communication, Written Communication Skills
Sales Manager - 12 Years of Experience - Near 30005
Summary of Qualifications: * Innovative professional with 16+ years of progressive experience within the Communication, Construction, Manufacturing, Fleet fueling and Telematics industries and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations. * Expertise in inside and outside sales, pricing strategies, client relations and needs assessment, client ...
Tags for this Online Resume: Account Management, Account Manager, Applications, Book of business, Business Acumen, Business Operations, Cellular, Cold Calling, Communications, Construction
Quality Manager
Professional Summary Quality Assurance Manager with 10 years of leadership experience directing quality assurance policy and employee performance while reducing off-specification product, minimizing customer concerns/complaints and maintaining regulatory compliance.
Tags for this Online Resume: ISO, ISO 9001, Manufacturing, Plastics, Automotive, Commodities, Engineering, Industrial Engineering, Inventory, Layout
Customer Service Manager - 12 Years of Experience - Near 48375
Qualifications Profile * Customer Experience Transformation: Catalyst for improving customer retention that has repeatedly designed innovative new service models that expedite the resolution of customer concerns. Boosted customer satisfaction in several industries including mortgage servicing, and event management industries. * Employee Performance Improvement: Emotionally-intelligent team manager that is energized by empow...
Ideal Companies: Fortune 500
Tags for this Online Resume: Quality Assurance, Training, Audit, Call Center, Process Improvement, Quicken, Retention, Software, Team Lead, Customer Service, Management, Mortgage, Performance Management, Customer Engagement, Relationship Building
Finance & Operations - 20 Years of Experience - Near 07083
Senior financial executive and collaborative business partner with expertise in revenue forecasting, expense management, commission schemes and payment, customer territory configuration and financial reporting. Consistently met corporate objectives and contributed to driving growth and profitability. Skilled in resolving complex business challenges in a fast-paced and heavily matrixes environment.
Ideal Companies: ADP, iCims, Verizon, INTTRA, AT&T, Dun & Bradstreet, Mondelez International, Wyndham, Marriot, Unilever, Samsung, Audible, Amazon, Quest Diagnostics, Panasonic, McGraw Hill, Macmillan, Disney, CBS, NFL, ESPN, Mars, RR Donnelley, Prudential
Tags for this Online Resume: Accounting, Management, Forecasting, Commissions, Financial, Financial Management, Financials, Risk Management, Vendor Management, Variance Analysis
Regional/Multi-Unit Manager
Tags for this Online Resume: Sales, Leadership, Phlebotomy, Purchasing, Travel, Budget Preparation, Budgeting, Management, Manufacturing, Risk Management
Customer Service Representative - 16 Years of Experience
Trained mentored and motivated team members with a focus on optimizing productivity and performance * Applied organizational skills and sharp attention to detail in reconciling the day * Presented service and financial options * Identified and resolved customer concerns * Corresponded with team members regarding the diagnosis for accurate estimates * Responded to customers inquires with a multi-line phone system Received pa...
Tags for this Online Resume: Advertising, Forecasting, Insurance, Inventory, Support, Automotive, Accounts Payable, Filing
Business Account Executive or Sales Manager
To join a financially strong company with world class technology in the Telecom, Wireless, IT, Paper or Chemical Industries
Ideal Companies: AT&T, US Cellular, Staples, Oracle, Sprint, Nuance
Tags for this Online Resume: Sales, Sales Management, Wireless, Chemicals, Telecommunications, Paper, Business Development, Customer Service, Marketing Management, Prime
