Trained mentored and motivated team members with a focus on optimizing productivity and performance * Applied organizational skills and sharp attention to detail in reconciling the day * Presented service and financial options * Identified and resolved customer concerns * Corresponded with team members regarding the diagnosis for accurate estimates * Responded to customers inquires with a multi-line phone system Received payments maintained records that verified documents researched accounts posted payments and reversed provisional credits * Maximized revenue by proactively building and managing customer relationships * Demonstrated strong marketing skills in a advertising a range of promotions * Conducted daily meetings that encouraged company morale and obtained production goals * Coordinated and dispatched the delivery of all services * Captured and closed daily sales * Generated recalls and follow up phone calls * Analyzed aging reports and denied claims Verified insurance and audited financial ledgers * Maintained a cost efficient inventory by accurately forecasting and updated cycle-counting * Documented detailed clinical notes

Highlights:

• Advertising
• Forecasting
• Insurance
• Inventory
• Support
• Automotive
• Accounts Payable
• Filing