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Online Resumes with "contact center"
Kjell Nordstrom meets Malcolm Gladwell
Internationally experienced management professional with outstanding relationship management skills, exceptional implementation focus, and creative approaches to solving complex business issues.
Ideal Companies: Salesforce.com, Apple Computers Inc., Janus
Tags for this Online Resume:
client relations, strategic planning, relationship management
Customer Experience Executive
Tags for this Online Resume:
Contact Center, Customer Experience, PMP, Consulting, CRM
Insurance Operations & Customer Service Professional
To become a part of an organization where my diverse skills and experience in operations and service within the financial services industry will be used to develop profitable business solutions.
Tags for this Online Resume:
operations, customer service, contact center, management, claims, insurance, finance, risk management, director, administration, consultant
Featured Profile
Inside Sales Manager/Channel Sales Manager/Project Manager
Ability to grow with a company and contribute to the success of their sales and business operations team. I am looking for the opportunity to lead and grow a team of exceptional individuals. The company should have open communications with employees, solid growth plans and be committed to investing capital and resources to become the best of breed.
Ideal Companies: Cisco Systems, NetApp, Cree, IBM, Red Hat, Citrix, NWN,
Tags for this Online Resume:
Salesforce.com, Cisco, Inside Sales, Director of Sales, Contact Center Manager, Project Manager, Program Manager, Channel Sales, Channel Programs, Business Operations, Virtual Sales Management, Partner Programs, Distribution, Employee Hiring, Coaching, Networking
Telecommunications Specialist/Cisco VOIP Engineer
Looking for a Tier 2 or 3 Technical Support position or Cisco VOIP Engineer position.
Ideal Companies: AT&T, CBeyond, Verizon, Sprint., Any growing organization.
Tags for this Online Resume:
Cisco Call Manager, Cisco Unity, IPCC Express, Unified Communications, IP telephony services, Remote Access administrator, VOIP Engineer, technical support, RSA Securid Administrator, Aspect ACD system, Chatterbox IVR system, Juniper SSL/VPN administrator, circuits, broadband services, ·Remote site telephony/data requirements (analysis, pricing, ordering, maintenance, problem determination/resolution), DSL, Technical Writer, Unified Communications Manager, Cisco Contact Center Express, Cisco Unity Connections
Account Executive
Dedicated IT professional with over 14 years combined experience as a Voice/Data technician within the various IT environments; experienced in maintaining and updating voice and data infrastructure documentation; thorough understanding of telephony technologies, including VoIP, call routing, and contact center.I am interested in a mid-level position which i can utilize the traning I recently completed as a scholarship recip...
Tags for this Online Resume:
IT Tech, PBX Tech, Telecom Analysts, Telecom Install/repair
Director– Expert in Customer Service & Change Management
Dynamic senior financial services leader with strong business and financial acumen in leading business operations for multimillion-dollar contact center firms, driving consistent profits through leveraging strategic relationships to aggressively penetrate and expand key markets.
Tags for this Online Resume:
Experienced in developing business plans, Six Sigma Greenbelt, P&L accountability, Process & project management, Strategic leadership, Customer service
Contact Center Manager - Call Center Manager - 15 Years Experience - Austin, TX
A results oriented contact center manager in the telecommunications & banking industries seeking position in Austin, Texas. Known for building high performance teams that deliver exceptional customer satisfaction within budget and other business objectives.
Tags for this Online Resume:
Leadership, Forecast Call Volume, Management, Service Level Management, Coaching, Project Management, Metric Analysis, Process Improvement, Policy/Procedure Development, Problem Solving, Quality Assurance, Communication, High Production Environments, Technology Integration, Training, Documentaion, Chat, Email, Support, customer service, contact center
VP of Operations - 18 years of experiance - Los Angeles
I would like to join and grow within an organization that is looking for a result driven Executive. Dedicated, seasoned, and dynamic operations professional, with more than 18 years of solid and progressive experience in all facets of operations management (i.e. Contact Center operations, Processing operation, Sales, Telecom, IT, Quality Assurance, Training and Development, Project Management, Payroll, HR, and Facilities M...
Tags for this Online Resume:
Operations, Client Service, Executive, Health Care - Business, Profit , Start-up
Call Center Manager - 15 years experience
15+ years developing and leading top-performing teams to identify and capitalize on opportunities, build revenue, improve efficiency, and outperform competition.
Results-driven nonprofit manager with 11 years of managerial experience in 24/7/365 contact center organization over 100 seats. Excellent leadership, communication, team building and problem solving skills. Recognized for having the ability to develop client-foc...
Manager
Dedicated Manager with over 17 years of experience in the healthcare and Insurance industries. Outstanding leadership with excellent soft skills, negotiations, organizational and project management skills. Exceptional record of relationship building with cross functional teams, achieving bottom lines results and strategic planning. Significant experience as Super User for all technology to support large Contact Centers.
Inside Sales Manager/Channel Sales Manager/Project Manager
Ability to grow with a company and contribute to the success of their sales and business operations team. I am looking for the opportunity to lead and grow a team of exceptional individuals. The company should have open communications with employees, solid growth plans and be committed to investing capital and resources to become the best of breed.
Ideal Companies: Cisco Systems, NetApp, Cree, IBM, Red Hat, Citrix, NWN,
Tags for this Online Resume: Salesforce.com, Cisco, Inside Sales, Director of Sales, Contact Center Manager, Project Manager, Program Manager, Channel Sales, Channel Programs, Business Operations, Virtual Sales Management, Partner Programs, Distribution, Employee Hiring, Coaching, Networking
