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Online Resumes with "VoC"



Manager - 15 Years of Experience - Near 11510

Summary Successful product management professional driving P & L through new product introductions and operational efficiency through product life cycle management. Skilled at capturing VOC/OVOC (customer requirements) and translating that data into a value added marketing specification to drive technology development. Manage all phases of product life cycle, including concept, global launch, forecasting, and discontinuance...

Tags for this Online Resume: Product Manager, Research and Development, Working Capital, Product Lifecycle, Agile, Product development, Product Launch, Marketing Management, Competitive Analysis, Cross Functional Management, Product Marketing, Strategic Planning

Engineering Manager - 20 Years of Experience - Near 19341

Profile * Dynamic New Product Development Engineering Manager and Program Manager with over 20 years leading global cross functional teams in the field of software applications and embedded real-time systems. * Trusted technical leader and a program management expert, mentoring on development best practices, project management, Agile, test driven development (TDD), test automation, process improvement, DFMEA and problem sol...

Tags for this Online Resume: Firmware, Agile, Management, Software Development, Linux, Program Management, Project Management, C/C++, Principle, Embedded, ASP.NET

Featured Profile

VP of Marketing / Director of Product Management & Product Marketing

Dynamic leader with more than 15 years in technology marketing of B2B embedded/Internet of Things, IT software, Telecom network infrastructure and mobile devices. Demonstrated Go-To-Market expertise launching global products for new technology adoption across multi-channels and partnerships in SMB and Enterprise ecosystems. Proven product management experience to drive revenue and growth. Achieved market penetration goals w...

Ideal Companies: Fortune 500 companies

Tags for this Online Resume: Marketing Management, Product Marketing, ROI, Product Management, Strategies, Data Analytics, Social Optimization, GTM, Seattle Area, Channel Marketing, Market Communication, PR, Digital Marketing, Communication, Healthcare, Telecom, Integrated Marketing

Director

Summary of Qualifications & Expertise Training * Business Development: research, strategy, budgeting, * CECOR VOC (Voice of Customer) - General Electric, complex partner negotiation, value proposition expert Persuasive Selling, Black & Decker Sales: Miller * Global Sales & Marketing Management: strategic Heiman, Complex Strategic Selling planning, marketing research, product and brand * Lean / Six Sigma Blackbelt, CAP (Chan...

Ideal Companies: Nestle, Norwegian , Royal Caribbean

Tags for this Online Resume: Urgent Care, Business Development, International, Brand Management, Strategic Planning, Account Management, Marketing Management, Distribution Strategy, Product Marketing, Budgeting, Product Development

Director - 18 Years of Experience - Near 84095

18+ years domestic / international experience managing multi-site business / contact center operations that include: operational strategy KPI management process improvement quality programs customer experience (VoC / NPS / CSAT) training online help / self-service social media workforce management (capacity planning / forecasting scheduling intraday mgt and service level / staffing optimization) budget / P&L management IT /...

Tags for this Online Resume: Forecasting, Budgeting, Customer Relationship Management, Financial, Financial Modeling, Modeling Experience, Operating Budget, Process Improvement, Software, Computer Telephony Integration (CTI), Operations, SaaS, Contact Center Operations, Client Implementations

Featured Profile

Transportation Manager with 20 years experience- Kansas city

Highlights of Qualifications * Extended GM/Ryder supplier transportation contract * Secured a 3 yr. contract extension with Target Corporate * Increased Dart Backhaul revenue by 45%, $200,000.00 * Spearheaded the implementation of CNG natural gas fleet for Dart Transportation * Reduced fuel cost 52%, savings of $718,000.00 with the use of Natural Gas for Dart * Recognize for the #1 Capacity Fleet with Dart, for Best in Mile...

Ideal Companies: ryder, penske, YRC, walmart, swift, estension, Koch, amazon, google, werner

Tags for this Online Resume: Management, Asset Management, Cost Control, Payroll, Transportation, Inventory, Logistics, 3PL, Account Manager, Customer Service, transportation

Program Manager - 17 Years of Experience - Near 55379

SUMMARY * Insightful and result driven Retail, Financial, Healthcare, Business and IT professional with 17+ years of experience with various legacy Systems and managed 25+M dollars projects and responsible for following areas: Functional, Program and Project Management consultant with fortune 100 industries involved in project management funding and resource allocation, coordination with various CoEs, business specification...

Tags for this Online Resume: Management, Project Management, Project Manager, Inventory, Retail, Compliance, Customer Relationship Management, Planning, Rational Unified Process, RUP

Business Trainer & Creative Entrepreneur - 8 Years of Experience - Fort Lauderdale

Summary * Project management: international implementation and improvement of SAP CRM for over 50 users implementing organization and processes increasing customer satisfaction in India developing my own business and its continuous improvement creating and delivering B2B and B2C trainings. * Leading and coaching people: leading international project team managing daily work of Market Researcher participating in hiring proce...

Tags for this Online Resume: Business Intelligence, Coaching, Communication Skills, Customer Relationship Management, Management, Marketing Management, Marketing Strategy, Microsoft, business

HSE PROFESSIONAL

PROFILE Mid-level ENVIRONMENTAL HEALTH & SAFETY professional with 9 years HSE experience seeking a growth-oriented position in a challenging environment. Self-motivated and team oriented with a "hands-on" attitude. Making safety an overall priority is key to completing projects with Zero recordables, First Aid, Loss Time, and Property Damages. QUALIFICATIONS * Competent Industrial Rescue* OSHA 511 Introduction* OSHA 510 * O...

Tags for this Online Resume: audits, investigations, training, meetings, response, reporting, recordkeeping, time management, Assessments, Cardiopulmonary resuscitation (CPR)

Administrative Assistant - 10 Years of Experience - Near 36609

SUMMARY I am a highly energetic Inside Sales and Customer Service Manager, who consistently exceeds revenue and service performance goals. I lead as a "servant leader, " and manage via process, measurement, continuous improvement and training. I possess exceptional interpersonal communication and leadership skills, reflected in the successful development of high performance organizations and strong TEAM culture. ACCOMPLISHM...

Tags for this Online Resume: Customer Service, Inside Sales, Sales, Payment Processing, Automation, Complaints, Customer Relationship Management, Filing, Leadership, Management

Featured Profile

Chemist - 20 Years of Experience - Near 19803

Accomplishments Technical lead to the Ti-Pure Select TS-6300 flat grade pigment and Ti-Pure One Coat™ approach including plant scale-up and customer testing Actively managing a complete Product Stewardship Review of all Titanium Technologies TiO2 products involving all functions throughout the organization Managed many technical collaboration programs with key coatings customers and co-suppliers involving new product develo...

Tags for this Online Resume: chemical mechanical planarization, Research, Management, coatings, Safety resource, Product steward, organic, materials, particle, colloid, encapsulation, analytical