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Online Resumes with "VoC"



Customer Service Manager - 20 Years of Experience - Near 34725

SUMMARY Dynamic Operations Manager with extensive experience in Call Center operations. Highly regarded operations leader with 22 plus years in Call Center Management, with the ability to deliver top performance. Top ranked Senior Leader. I manage team to deliver consistent successful performance. I specialized in launching new start-up technical and customer service accounts, Chat programs, CRM and Strong ability to evalua...

Tags for this Online Resume: Billing, AT&T, Audit, BAR, Bilingual, Call Center, Call Center Management, Corel, Customer Relationship Management, Customer Service

Senior Product Manager - 10 Years of Experience - Milwaukee

PROFILE Accomplished Product Manager with 10 years experience developing successful strategy, roadmaps and feature definition for a variety of complex engineering products. A technology enthusiast who provides cutting-edge IoT solutions to clients and organizations. Portfolio includes applications for industrial, environmental and utility control solutions for customers including the US government, large real estate manager...

Tags for this Online Resume: Sales, Software, Engineering, HVAC, Management, Automation, Consulting, Integrate, Security, Agile, siemens, honeywell, hvac, mechanical engineering, project engineer, project manager, hvac controls, lonworks, Product Manager, IoT, VOC, Internet of Things

Marketing Manager, MBA - 10 Years of Experience - Near 60120

To find a marketing management position where I can use my experience, skills and education.

Tags for this Online Resume: Business Strategies, Management, Marketing Management, Voice, Market Research, Research, AT&T, Benefits, Competitive Analysis, Pricing, marketing, VOC, Commercialization Plans, Lead Generation Strategies

Engineering Manager - 20 Years of Experience - Near 95032

SUMMARY As an experienced Engineering and Product Management leader having experience spanning diverse industries, from semiconductor manufacturing equipment and Aerospace to VOC abatement and combustion equipment, I bring with me a strong broad-based perspective. I build and manage teams. I communicate with technical, financial, and management personnel with equal ease. I promote Lean Manufacturing, 5S, Six-sigma, and Kaiz...

Tags for this Online Resume: Manufacturing, Quality, Automation, Full life cycle, Integrate, Pricing, Support, System Analyst, Chemistry, Management, battery, aerospace, engineer, mechanical, San Jose, Seattle, Portland, Olympia, project engineer, mechanical engineering, project manager, siemens, honeywell

Quality Engineer - 4 Years of Experience - Near 80918

Summary of experience Extensive experience in Medical Device Design, Development and Manufacturing Quality: New product Design experience: 10 new product design projects, and over 30 product redesign projects Design Input: VOC, Risk Analysis (HA & dFMEA), MRD, DRD Design Output: Verification & Validation testing (ex - & in-vivo, human factors & clinical) Mfg. Qualification experience: IQ/OQ/PQs, DOEs, MSAs, GR&Rs Six-Sigma ...

Tags for this Online Resume: Product Development, Reliability, Evaluate, Product Development, Quality Assurance, Reliability, MicroElectronics, Silicon Wafers, Test, DFMEA, Quality, Quality Engineering, Medical Device, Medical device product development, Continuous Improvement, Supplier Quality, project engineer, project manager

Featured Profile

Vice President - 20 Years of Experience - Near 55033

I am an accomplished leader who expects excellence of herself in everything I do. I have a high level of intellectual curiosity and am always seeking to learn. I want to work with a team to create and build a business together. I give my heart and soul to the team and the effort and believe in the spirit and joy that comes from a team driving forward together. I am not afraid of hard work and would not want anything tha...

Ideal Companies: technology companies, healthcare, global, manufacturing of any sort, consumer goods or B2B, agriculture

Tags for this Online Resume: Manufacturing, Sourcing, Advertising, ROI, Corporate Accounts, Regulatory Affairs, brand, marketing, communications, strategy, business development, advocacy, government affairs, public relations, new products, new markets, customer relationship building, NGO engagement, crisis communications

Quality Assurance Specialist - 10 Years of Experience - Near 60016

SUMMARY: * Has ISTQB & HP Certified Quality Engineer for HP Quality Control with 8 plus years of IT experience. Currently working with w. w. Grainger's Hybris application implementation project since last 2.7 years * Good knowledge of hybris applications such as HMC CMS, CSA etc * Extensive domain experience in TTH and Retail /e-commerce (B2B/B2C) area * Good understanding of SDLC and STLC - Verification and Validation mode...

Tags for this Online Resume: Integrate, Integration Testing, Planning, QTP, Structured Query Language, Test, Test Cases, Test Plan, Test Scripts, Applications, agile, sql, java, software

Featured Profile

Business Analyst | Marketing Strategist | Research Analyst - 20 Years of Experience - Near 27615

Opportunity to use the full depth and breadth of my experience including positioning and branding, demand creation/lead generation, channel management, and customer relationship management (CRM). Use analytics from qualitative and quantitative research to solve business problems and provide an outstanding customer experience (CX).

Ideal Companies: Mid-sized company who are looking for a full-stack marketer to make a dramatic positive impact on their business.

Tags for this Online Resume: Consulting, e-Commerce, Banking Industry, Customer Relationship Management, Management, Public Relations, Research, Health Insurance, Insurance, marketing strategy, content strategy, research analyst, integrated marketing, voice of the customer, VOC, customer experience, CX, big data, IoT, artificial intelligence, natural language processing, qualitative research, quantitative research, consumer insights, manufacturing, energy, digital marketing, pharmaceuticals, consumer packaged goods, transportation, heavy equipment, paper, utilities

Senior Product Manager

Career focus on mobile workforce automation, mission-critical applications, data capture, wireless devices. * Versatile leader and results-driven individual contributor. * Able to bridge multiple organizational roles in Product Marketing and Engineering. * Expert in applying VOC analysis, market segmentation and value-based pricing to create competitive differentiation. * Skilled in business case analysis, forecasting, prod...

Tags for this Online Resume: White Papers, Quality, Pricing, Product Launch, Management, AT&T, Engineering, Rf, Wireless, Marketing, R&D, Development, Agile, Sales

Quality Engineer - 14 Years of Experience - Near 28027

Manufacturing ISO 9000, 9001,15504 * Quality Assurance VOC CT Analysis 5S * Culture Change Management * Coaching, Mentoring, Training * Kaizen/ Rapid Improvement * Continuous Process Improvement - Quality Systems * Strategic Management * Budget/ Forecast * Business Process Improvement * Vendor Management * Lean Six Sigma Methodology * ITIL CMM * Dashboards, Balanced Scorecard, KPI, SPC * Vendor Mgt. * Supply Chain Operation...

Tags for this Online Resume: Quality, Reliability, Supply Chain, Application Development, Financial, Financial Analysis, Project Management, Project Manager, Six Sigma Quality, Infrastructure, electrical engineer, IT, "project management", production, reliability, manufacturing, steel, lean, continuous improvement, change management, ppap, supply chain, value stream

Mechanical Drafter

Areas of Expertise Refinery Equipment, HVAC systems, Piping Stress Analysis, Fossil Fueled Power Plant Systems, Emission Control (FGD, SCR, SNCR, and VOC), Fluid Systems and Components

Tags for this Online Resume: Autocad, Autodesk AutoCAD, Integrate, Corrective Actions, SAP MM module, RETROFIT, System design, HVAC, Heat Exchangers, Heat Recovery

Market Research pro -- 20+ years Experience -- loves to work with data and is knowledgeable about marketing research, data analysis, statistical methods, and Customer Insights Discovery.

�Execute & Lead Marketing Strategies for Companies through Proven Know-How in Employing Innovative Market Research Approaches, Leveraging Voice-of-Customer (VoC), and Utilizing Advanced Analytics and Marketing Science Tools to Uncover Customer Insights and Drive Confident Business Decisions & Solutions�

Tags for this Online Resume: Forecast, Business Intelligence, Consumer Products, Management, Marketing Management, Market Research, Customer Insights, Healthcare Marketing, Conjoint Analysis, Marketing Science, Analytics, Quantitative Analysis, Qualitative Research, Segmentation, Unmet Needs Discovery, Strategic Analysis, Text Analytics, Data Analysis, Moderating -- Focus Groups | In Depth Interviews, SWOT Analysis, Predictive Modeling, CRM Marketing, Customer Satisfaction, ATU, AAU Tracking, Quantitative Research, Questionnaire Writing, Positioning, Positioning / Messaging, Cross-Functional Team Leadership, Multivariate Statistics, Statistics