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Online Resumes with "Service Metrics"
General Manager - 20 Years of Experience - Near 66213
Dynamic and resourceful executive with extensive experience building high-performing sales and service teams, developing and executing growth strategies, strengthening customer relationships and exceeding performance targets. Strong record of driving efficiency, productivity, and profitability. Thrive in dynamically changing situations which require focused decision making. Experienced, successful P&L owner with excellent p...
Ideal Companies: Agilent, Thermo Fisher, Beckman Coulter, Waters, Shimdzu
Tags for this Online Resume: Sales and Service, Team Development, Strategic Planning, Business Development, Complex negotiations, Customer relationship Development, Increased profitability, Staffing and Resource Deployment
Managing Director - 11 Years of Experience - Near 21120
Qualifications Profile Adept at managing daily operations of a 450-seat bilingual customer service center, exercising advanced team-building, supervisory and motivational attributes to drive staff to exhibit productivity and performance excellence. Excel in analyzing existing practices and orchestrating process improvements to drastically elevate customer service and satisfaction while reducing expenses. Proven strengths in...
Tags for this Online Resume: Management, Contact Center, operations, Recruiting and Hiring, Healthcare, Call Center, Call Center, Computer Telephony Integration (CTI), Customer Relationship Management, Customer Service, Patient Access, Operations, Cadence, Epic
General Manager - 20 Years of Experience - Near 77479
Summary: Broad based operations, manufacturing, and supply chain executive with demonstrated ability to streamline business operations, reduce costs, and improve efficiencies while enhancing customer service metrics. Functional Multi Plant Leadership Manufacturing Operations Expertise: International Operations International Distribution Contract Manufacturing Best Practices and World Class Manufacturing Lean Principles Cont...
Tags for this Online Resume: Logistics, Manufacturing, Supply Chain, Operations, Food and Beverage, CPG
Business Analyst - 6 Years of Experience - Near 98034
Summary of Qualifications * Advanced Skills with Excel 2016, Data Analysis, Custom Reporting, Power Pivot * Advanced Skills with VBA Macros, Customized Math. / Stat. Metrics * Testing for Excel 2013 Expert Certification (October 2016). * Statistical Analysis Competency w SPSS Predictive Modeling * Defining Custom Variables, Designing Charts, Modeling Data Values * Re-calibrating Baseline Data and Analyzing Financial Metrics...
Tags for this Online Resume: Microsoft Excel, Structured Query Language, Management, Metrics, Servers, Windows 7, Wireless, Documentation, Microsoft, Microsoft SQL Server, sql, agile, software
Supply Chain Manager - 20 Years of Experience - Near 92692
SUMMARY As an supply chain and logistics professional with 20+ years of experience I have been accustomed to assuming accumulative diverse responsibilities. I have a verifiable track record of managing and executing activities related to process improvement and cost saving efficiencies. I have been recognized for creating and implementing successful distribution and transportation policies, procedures, and objectives as wel...
Tags for this Online Resume: SAP, Supply Chain, Transportation, Wholesale, apparel, Budgeting, Distribution, Ecommerce, Inventory, Inventory management, transportation, logistics, supply chain, Sports
Manager - 10 Years of Experience - Near 55128
Lead your service organization to industry leader in customer satisfaction. Professional Highlights Software Support Provide industry leading support for software product suite Create and implement service performance metrics Implement AGILE development framework for software development Track and report service metrics to executive management Service Product Development Create service program for large scale computers/stor...
Tags for this Online Resume: Software, Support, Excellent Communication Skills, Management, Time Management, management
Supply Chain Manager - 20 Years of Experience - Near 92692
SUMMARY As a supply chain and logistics professional with 20+ years of experience I have been accustomed to assuming accumulative diverse responsibilities. I have a verifiable track record of managing and executing activities related to process improvement and cost saving efficiencies. I have been recognized for creating and implementing successful supply chain, distribution, and transportation policies, procedures, and obj...
Tags for this Online Resume: logistics, director, supply chain, transportation, manager, operations, apparel, Budgeting, Distribution, Ecommerce
Director
Tags for this Online Resume: Call Center, Budgeting, Strategic Business Planning and Execution, Multiple Site Management, Leadership Development, Fiscal Accountability, Colleague Engagement
Medical Sales Representative
Summary: Dynamic, award winning team leader that has the skill and determination to get results. Proven record of success in establishing and maintaining business relationships with key decision makers. Ability to offer mutually beneficial solutions to drive account growth and revenue. I have successfully completed Xerox and Miller/Heiman Strategic-Conceptual sales training classes, Win/Win Selling as well as SPIN Selling. ...
Ideal Companies: 1956
Tags for this Online Resume: Surgery, Training, Amazon Elastic MapReduce, EMR, ENT, Outsourcing, Sales, Sofware-as-a-Service, Sourcing, Surgical
Director
PROFILE I am a multi-industry leader who has consistently delivered profitable business results in service and product delivery organizations. I focus on the development of the team and the individuals in that team. My style is a high energy, proactive leader deploying a unique blend of strategic and tactical operational experience. With a sense of urgency, I am a "hands on" change agent always challenging the status quo. M...
Tags for this Online Resume: CT, Process Improvement, Telephony, Automation, Leadership, Management, Networking, Switches, Video, 5S
Manager - 13 Years of Experience - Near 33313
Major Accomplishments * Developed a scorecard within the department that allowed leadership to successfully develop, mentor and train front line employees to enhance the department's productivity and focus. * Assisted and facilitated meetings and trainings with all of the business services stake holders, to include tech ops, order entry teams, sales, construction and maintenance with the desire to improve business services ...
Tags for this Online Resume: Management, Support, Technical Support, Focus, Leadership, Microsoft, Microsoft PowerPoint, Sales, Sales Support, Metrics
Chief Operations Officer
Dynamic and competitive leader equipped with vision. Possessing an extensive track record of leadership and proven results. Known as a pioneer of innovation who leverages a wealth of expertise to influence operational performances, while maximizing productivity, excellent organizational skills, and maintaining safety standards. Demonstrates strong analytical skills and is successful in leading and developing high performing...
Ideal Companies: Amazon, Starbucks, Microsoft
Tags for this Online Resume: Retail, CVS, Call Center, Merchandising, Real Estate, Business Development, Business Strategies, Business Strategy, Buying, P&L - Operations Management – Revenue Generation - Team Building – Customer Service – Change Management Reporting – KPI Management - Integrations- Strategic Plans –Facilities Management – Risk Management Safety -FP&A - Client Retention - Busi
