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Online Resumes with "Service Metrics"
Call Center Manager - 12 Years Experience - Service Metrics, Quality Assurance and Process Improvement
To obtain a management position in the customer service field to optimize my expertise in surpassing service metrics, team building and relationship management. I enjoy developing team members to showcase their abilities and potential.
Seasoned Pharmacist With Over 5 Years of Experience!!!!
To Obtain a staff pharmacist position with a highly reputable company in either Retail, or PBM Pharmacy!
Ideal Companies: Costco, Target, CVS/Caremark, Independent Pharmacies
Tags for this Online Resume: Energetic, Team oriented motivator, Pharmacist Immunizer, Diabetes Care Educator, PDX proficient, CAS system expert
DISTRICT OPERATIONS MANAGER SEATTLE WASHINGTON
Obtain and exceed Installation and Service metrics for a company within the alarm industry
Tags for this Online Resume: operations management, SECURITY INDUSTRY , INTRUSION , FIRE ALARMS , ACCESS CONTROL , CCTV, IP VIDEO , INTERCOM, NICETT II , MASTERS ELECTRICIAN STATE OF WASHINGTON , IDAHO JOURNEY MEN LICENSE
Experenced CSR
Deliver excellent phone skills.
Ideal Companies: embark
Tags for this Online Resume: call center
Operations/Labor/HR Manager with 16+ years experience
To obtain a diverse postion in the Human Resources/Operations Management/Talent Management arena with a company that offers the opportunity to progress and further my career.
Ideal Companies: Target, Comcast, Walmart, Aramark, Google, Dupont, US Air, Delta,
Tags for this Online Resume: Talent and Diversity Management, Human Resource Management, Team Building/Leadership, Strategic Planning, Customer Service Change Agent, Multi Site Operations
Customer Service Manager - 20 Years of Experience - Near 10920
I am a customer service professional who is known for achieving customer satisfaction while keeping the companyâ??s best interest in mind. I have an extensive background in implementing Customer Information Systems, process improvement and improving customer service metrics. I am looking for a position as a senior manager in a customer service environment
Tags for this Online Resume:
Billing system implementation, KPI, Customer Service, Payment Processing, Billing, Collections, Customer Satisfaction
Featured Profile
Wm G Murtha 1
A service delivery professional possessing information technology and business knowledge, combined with the ability to collaborate and communicate with associates on all levels. Established skills in problem resolution, customer relationship building, administrative support, leadership, data center and network operations, application resolution support, customer service and IT help desk, teamwork, training, change managemen...
Tags for this Online Resume:
Project, Incident, Process, Liaison, Training
Featured Profile
Customer Support, Solutions and Engagement Manager
Seeking a career with a company that requires a solid management professional with over a decade leading Customer Service and Support Operations driving account maintenance, problem-solving and trouble-shooting, staff support, and planning / implementing proactive procedures and systems to address and ultimately avoid problems. Proven successes managing and motivating service staff while bolstering accuracy and efficiency t...
Ideal Companies: NCR, Sony, Sharp, Analog Devices, Microchip, UPS, Murata, L-3, AT&T, Fedex, Philips, Nordson, GE, MarketSource, MarketForce, DHL, Mekesson, Flextronics, Siemens, Arrow Electronics
Tags for this Online Resume:
SAP , Multi-channel experience, Salesforce, Business Development, Account / Territory Management, Change Management, Reporting, Accounts Payable and Receivable, Distribution Operations, Consulting, International Business, Procurement, Project Management, Strategic Planning, Team Leadership, Employee RElations, REcruiting, Training, Workforce Planning, Process Improvement, Policy Development, Strategic Sourcing, Employee Engagement, Sales Cycle Management, Negotiations, Market Analysis, Needs Assessment, Presentations, Sales Forecasting, Product Marketing, Inventory Management, Vendor Relations, Logistics, Cost Reduction, Scheduling, Return Material Authorization, Failure Analysis, Customer Relations
Manager - 20 Years of Experience - Near 92399
I am seeking a role and career with a company that can make use of my years of management and customer service skills. I have expertise in hire and fire, P&L, customer service metrics, revenue generation/cost control utilizing Six Sigma processes.
Tags for this Online Resume:
San Bernardino, Six Sigma, Microsoft Business Suite
Featured Profile
Vice President Customer Service Ellicott MD - 12+ years leadership within the Finance and Payment Industry
Solid management professional with deep experience leading Customer Service and Operations support functions driving account maintenance, problem-solving and trouble-shooting, staff support, and planning / implementing proactive procedures and systems to address and ultimately avoid problems. Proven successes managing and motivating service staff while bolstering accuracy and efficiency through continuous process improvemen...
Ideal Companies: Visa, Mastercard, American Express, EVO Payments International, Citi Bank, Bank of America, Capital One
Tags for this Online Resume:
Leadership, Motivation, Process Improvement, Stategic Planning, Customer Experience, Quality of Service, Employee Engagement, Profit
Featured Profile
Business savvy IT Exec/Leader with international enterprise/solution architecture, IT service delivery and sales leadership experience.
Full time position as a leader (Director, Sr Enterprise Architect, Sales VP, Delivery Lead, CIO or CTO), engaged in international business development, in which I can guide and persuade C-level leaders, coach/mentor sales and technical staffs, building consensus with tri-lingual communications and playing liaison and harbinger roles of new mindsets.
Ideal Companies: RealPage, DXC, HPE, Google, Amazon, SpaceX, Lockheed Martin, Fidelity Investment, AMR/American Airlines, Kimberly-Clark, Texas Health Resources, Bell Helicopter Textron, GM Financial
Tags for this Online Resume:
SOA, TOGAF, TQA, Agile, SCRUM, leader, international, quality, software, development, delivery, coordinator, experienced, govenance, SLA, OLA, program, liaison, consensus, change, Portuguese, Spanish
Wm G Murtha 1
A service delivery professional possessing information technology and business knowledge, combined with the ability to collaborate and communicate with associates on all levels. Established skills in problem resolution, customer relationship building, administrative support, leadership, data center and network operations, application resolution support, customer service and IT help desk, teamwork, training, change managemen...
Tags for this Online Resume: Project, Incident, Process, Liaison, Training
Customer Support, Solutions and Engagement Manager
Seeking a career with a company that requires a solid management professional with over a decade leading Customer Service and Support Operations driving account maintenance, problem-solving and trouble-shooting, staff support, and planning / implementing proactive procedures and systems to address and ultimately avoid problems. Proven successes managing and motivating service staff while bolstering accuracy and efficiency t...
Ideal Companies: NCR, Sony, Sharp, Analog Devices, Microchip, UPS, Murata, L-3, AT&T, Fedex, Philips, Nordson, GE, MarketSource, MarketForce, DHL, Mekesson, Flextronics, Siemens, Arrow Electronics
Tags for this Online Resume: SAP , Multi-channel experience, Salesforce, Business Development, Account / Territory Management, Change Management, Reporting, Accounts Payable and Receivable, Distribution Operations, Consulting, International Business, Procurement, Project Management, Strategic Planning, Team Leadership, Employee RElations, REcruiting, Training, Workforce Planning, Process Improvement, Policy Development, Strategic Sourcing, Employee Engagement, Sales Cycle Management, Negotiations, Market Analysis, Needs Assessment, Presentations, Sales Forecasting, Product Marketing, Inventory Management, Vendor Relations, Logistics, Cost Reduction, Scheduling, Return Material Authorization, Failure Analysis, Customer Relations
Vice President Customer Service Ellicott MD - 12+ years leadership within the Finance and Payment Industry
Solid management professional with deep experience leading Customer Service and Operations support functions driving account maintenance, problem-solving and trouble-shooting, staff support, and planning / implementing proactive procedures and systems to address and ultimately avoid problems. Proven successes managing and motivating service staff while bolstering accuracy and efficiency through continuous process improvemen...
Ideal Companies: Visa, Mastercard, American Express, EVO Payments International, Citi Bank, Bank of America, Capital One
Tags for this Online Resume: Leadership, Motivation, Process Improvement, Stategic Planning, Customer Experience, Quality of Service, Employee Engagement, Profit
Business savvy IT Exec/Leader with international enterprise/solution architecture, IT service delivery and sales leadership experience.
Full time position as a leader (Director, Sr Enterprise Architect, Sales VP, Delivery Lead, CIO or CTO), engaged in international business development, in which I can guide and persuade C-level leaders, coach/mentor sales and technical staffs, building consensus with tri-lingual communications and playing liaison and harbinger roles of new mindsets.
Ideal Companies: RealPage, DXC, HPE, Google, Amazon, SpaceX, Lockheed Martin, Fidelity Investment, AMR/American Airlines, Kimberly-Clark, Texas Health Resources, Bell Helicopter Textron, GM Financial
Tags for this Online Resume: SOA, TOGAF, TQA, Agile, SCRUM, leader, international, quality, software, development, delivery, coordinator, experienced, govenance, SLA, OLA, program, liaison, consensus, change, Portuguese, Spanish
