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Online Resumes with "Service Level "



Project Manager Extraordinaire

Experienced, but not jaded, IT professional with engineering and project management experienced.

Ideal Companies: Verizon Wireless, Sprint, AT&T, Chevron

Tags for this Online Resume: project manager, analyst, manager, consultant

Legal/Regulatory Guru with a keen eye for Biz-Dev

A multi-faceted legal professional who can address contracts/regulatory work requirements while fostering opportunities for synergies with business activities vital to the rapid growth of an innovative company.

Ideal Companies: Google, Cisco, EMC2, Amgen, Genzyme, Millenium Pharma.

Tags for this Online Resume: legal counsel, licensing attorney, corporate counsel, regulatory affairs

Call Center Professional

Innovative Contact Center Executive with 20+ years of experience lifting customer experience for wide range of small-to-medium companies and Fortune 500 leader ITT. Inspire customer care and sales teams of 100+ to top performance with insightful approach. Quickly resolve pressing issues for internal and external customers to bolster overall service levels. Possess savvy business skills with qualifications including Benchmar...

Tags for this Online Resume: Budget Planning , Contact Center, CRM, Training & Development , Customer Satisfaction , Client Retention

Business Process Management & IT Professional

I am an independent BPM consultant with over 20 years experience in management information systems, strategic operations management, business process improvement and accounting across a broad base of complex organizations. My career objective is to work with organizations to assist them in optimizing business process functions and leverage information systems to drive profitability through improved service, quality and pro...

Ideal Companies: Deloitte Touch, Pricewaterhouse Coopers, IBM Business Consulting

ALWAYS AT YOUR SERVICE

Highly personable Customer Service Professional with over six years of experience in account management, billing inquiries, sales processing, and call-center operations within the public utilities industry.

Ideal Companies: VERIZON, KAISER, SCE, CINGULAR

Account Manager with Integrity

Assertive, results-driven sales professional with natural ability to increase sales through acquisition and maintenance. Tenacious in building new business, securing customer loyalty, and forging strong relationships with external business partners.

Ideal Companies: Brighton, Crabtree & Evelyn, any company that fosters a casual environment and fun

Flexible Results Driven IT Manager

Very experienced manager of architects, testers, developers and projects seeks new exciting challenges with a growing sustainable enterprise.

Ideal Companies: Deloitte, IBM, Accenture, Google, Microsoft

Tags for this Online Resume: Director Application Development, IT Manager, Architect Manager, Manager Application Development

Plant Manager

High Energy Production Person capable and willing to provide excellent leadership and get the job done correctly.

Ideal Companies: Any

Tags for this Online Resume: Production, Manager, Warehousing, Transportation

Stealth bomber of computer support

Proficient in desktop management, upgrades, and data migration with hands-on experience in desktop imaging in enterprise environments. Superior communication skills combined with excellent customer service and incident management expertise. Over ten years progressive experience in complex systems support including: * Hardware and software implementation * Deployment and customer relationship management * Outs...

Ideal Companies: LeapFrog, Apple, Hadassah,

Tags for this Online Resume: Desktop Support, Help Desk, Technical Support

Jack of all trades, master of some.

My experience since earning my MBA has been very diverse, but generally entrepreneurial in nature. I am a gifted problem solver and business analyst with an inherently practical approach, and the ability to work effectively with many types. My consulting work has been focused on helping startup and growth companies trying to make a difference in the world to become successful. I am looking to devote my skills, experienc...

Ideal Companies: Amyris Biotechnologies, Aptera, Venture Vehicles, Serious Materials, SolarCity, Agua Via, Funk Ventures,

Tags for this Online Resume: MBA, Marketing, Entrepreneurial, BizDev

Customer Support Analyst

Seasoned Customer Service Analyst with, over, ten years experience. Loyal, dependable, and determined.

Ideal Companies: Wellpoint

Tags for this Online Resume: Call center, Customer Service

CUST SERV / CALL CENTER MANAGER

Extensive customer service/call center management experience for major financial and retail institutions. Possess strong team leadership, motivational, and coaching skills. Technically experienced in telephone (IVR/VRU) and call tracking systems technology. Maintain a counseling coaching style and extensive interviewing and hiring experience. Establish performance goals to meet efficiency levels, quality assurance standard...