CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "SLA"

Project Manager - 17 Years of Experience - Near 78727

Permanent Resident - Green Card Holder. Can work for any client within US and don't need sponsorship. 17+ years of overall experience in Enterprise IT Infrastructure Services - Solution Design, Service Transition, Service Delivery, Project Management and IT Transformation. 10 + years of experience in directing and coordination of activities pertaining to technology, transition or transformation programs for strategic IT IS ...

Tags for this Online Resume: Database, Oracle, Oracle 10G, Team Lead, Information Technology, aws, linux, it jobs, software, cloud, program management, account management, IT manager

Customer Service Manager - 20 Years of Experience - Near 98116

QUALIFICATIONS: * 12 years of Manager Experience at AT&T Mobility Call Center * Motivated, personable business professional with a talent for quickly mastering technology * Competency in customer focus, change & innovation, strategic thinking, relationship building & influencing management talent and career building, results focus and inspirational leadership * Performed well under pressure, managing numerous competing prio...

Tags for this Online Resume: Technical Support, Coaching, Quality Assurance, Call Center, Seattle, WA, Team Building, Management, Customer Service, Leadership, Escalations, Change & Innovation, Strategic Thinking, Customer Focus, Career Building

Financial Specialist - 20 Years of Experience - Near 75134

Home Retention Specialist with High QA scores, high resolution for forbearance, modifications, workouts, customer inquiry one call resolution, Inbound and Outbound call center experience and background consistently surpass HRD and department goals. Centrus Auto Finance- Auto Collections: 11/14 - 3/2015 Research and update accounts according to account status disputes as it relates to delinquency resolution, status, amount d...

Tags for this Online Resume: Collections, call center, customer service, receptionist, leasing agent, front desk, Appraisals, AVAYA, Bankruptcy, Call Center, Credit Management, Data Entry, Documentation, Equity, Appraisals, AVAYA, Bankruptcy, Call Center, Credit Management, Data Entry, Documentation, Equity, Financial, Financial Statements, Insurance, Skip Tracing

Financial Analyst - 2 Years of Experience - Near 70469

Implemented multiple process improvements with the Travel area within the NASA Shared Service Finance Department. * Over 10 years working within Finance mastering the use of SAP and utilizing excel. Consistently exceeded the Service Level Agreement (SLA) for the past 11 year. * subcontractor Program Manager and NASA Shared Service Center employee I have managed multiple task concurrently which were accurately completed and ...

Tags for this Online Resume: SAP, Travel, Documentation, Process Improvement, Process Improvements, Ad Hoc Reports, Audit, Financial, International Treasury, Prime

Application Support - 19 Years of Experience - Near 92139

Hi Hiring Manager, I need an Employer’s sponsorship to obtain work authorization in US. If you are considering my application, please reach out through email hodrada@yahoo.com or phone +19082653794 9am-7pm America/LA Pacific daylight time. Thanks and Regards, Hazel Odrada

Tags for this Online Resume: Crystal Reports, Microsoft Windows NT, Visual Basic, Microsoft Excel, Microsoft Windows 2000, Structured Query Language, Microsoft Access, Insurance, SDLC, Security, sql, c#, software, jira, incident management, relase implementation, visual basic, vba, market risk, customer service, production support, batch monitoring, sla

Manager - 20 Years of Experience - Near 11743

Areas of Expertise * Lean Six Sigma BPM business analysis for technical and business solutions evaluate/implement business process through Six Sigma methodology by identifying and mapping technology with business needs. * My corporate Vision includes driving efficiency of operations, increasing quality of service by partnering with business units and achieve strong bottom-line performance applying Lean Six Sigma methodology...

Tags for this Online Resume: Support, Technical Support, Customer Relationship Management, Disaster Recovery, Fixed Assets, Inventory, Network Support, network, vm, azure, was, client services, vendor management, data center

Business Analyst - 4 Years of Experience - Near 07950

Summary: Senior VOIP Engineer, PM and Telecom Professional with 20 plus years experience. Avaya Expert, Solution Architect, Design, Implementation, Avaya IP Office, Presales, Support and PSTN. Developed a good grip on Avaya Products which includes Avaya Communication Manager, Avaya Aura Session Manager, Avaya System Manager, Call Center, CMS, AES and VOIP. Easily adapt to new environment and get up to speed quickly. 20 plus...

Tags for this Online Resume: Call Center, AVAYA, Cms, Servers, ESS, Messaging, Services, Technical Lead, Communications, Support, software, linux

Project Manager - 14 Years of Experience

PROFESSIONAL SUMMARY Technically Sophisticated Professional with experience in Project Management, IT Infrastructure, Service Delivery, ITIL Implementation, and Team Management. Significant infrastructure management experience of running operations in non-prod and production environments for support incident management, problem management, change management, build and deployment of pre-production environment. Establish and ...

Tags for this Online Resume: Its, JIRA, Root Cause Analysis, AutoSys, Unix, Quality, Coding, Configuration Management, Configure, Infrastructure

ERP - 11 Years of Experience - Near 75234

PROFESSIONAL SUMMARY: * Certified SAP SD-OTC/SERVICE MANAGEMENT/HANA Architect and MBA (Information Technology), with 5 full-life cycle implementations and 11 years in SAP. * SME in Food, Ceramic, Oil & Gas, Automotive, Manufacturing, Utilities, Energy, and Life sciences having implemented at least one project in each * Strong functional and analytical experience in creating design Blueprints, Customizing, Configuring, Inte...

Tags for this Online Resume: Support, Test, Customer Relationship Management, Automation, Billing, Configure, SAP SD, SAP Service Management, SAP HANA

Project Manager - 10 Years of Experience - Move to CO

Accomplishments Supply Chain accounting platform - AP/AR/FICO/SOX data warehouse and user application system. * Control and measure problem invoices till document closure, spot aging problems, collect/pay, and clear. * Reduced aged payables over $240M and now meeting vendor discounts as the pay cycle shortened 17 days. Distribution inventory control system - Inventory evaluation and control system based on ESHD. * Three-tie...

Tags for this Online Resume: Structured Query Language, Data Warehouse, Microsoft SQL Server, Microsoft Visual Studio, SAP, Infrastructure, Integrate, Inventory, Inventory Control, Java Programming Language, sql, java, javascript, c#, it jobs, agile, html, software, c++, SQL, SSIS, SSAS, SSRS, .NET, MVC

Not Listed - 20 Years of Experience - Near 93065

SUMMARY * A seasoned, full-spectrum Business/Process Analyst & Project/Change Manager with a 25-year proven track record across multiple industries: healthcare, pharmaceutical, financial, utilities, broadcasting, B2B, IT, telecommunications, real estate, marketing/sales, and public sectors * Strong leadership, with full project lifecycle and ample organizational experience * Results-orientated, client-facing, and quality-fo...

Tags for this Online Resume: Project Management, Project Manager, Test, Information Technology, Training, Business Analysis, Business Analyst, Consulting, Financial, Itil, human resources, process analysis, business process, Lean six sigma

Manager - 16 Years of Experience - Near 84129

AREAS OF EXPERTISE * * MDT * Deploy Studio * Casper Suite * Jira * Confluence * Agile * Rapid Prototyping * Active Directory * HTML & PHP * Windows & Mac OS * ITIL * SCCM * Change Management * Project Management * SLA Management * E-Waste Management * Executive Management * Certificate Management * Asset Management * Storage Management * Cost Analysis * Risk Analysis * Budget Creation & Analysis * Cloud & Internet Technolog...

Tags for this Online Resume: Application Server, Configure, Local Area Network, Novell, Novell Netware, Payroll, Procurement, Services, Apple MacIntosh, Cellular