CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "SLA"

Computer Operator - 20 Years of Experience

Skills Summary * Proven track record in Computer Operations/Technical Support * Customer service professional experienced in both call-center and office settings * Analyze organizational computing infrastructures develop and implement long-term strategic plans that ensure alignment with and support of business objectives * Delivered training to new data center technicians/systems administrators * Coordinated and oversaw IT ...

Tags for this Online Resume: Security, Software, Computer Operations, Customer Service, Help Desk, IBM

Application Support - 4 Years of Experience - Near 560067

EXPERIENCE SUMMARY: - 1 Worked with Bharti Airtel Limited as a Customer Care Executive from 12 th Dec 2003 to 31 Mar 2008. Job Description : Troubleshooting Broadband connections ( ISP : AIRTEL) 2 Promoted as Team Leader in Bharti Airtel Limited as a Team Leader from 1 st April 2008 to 31 Mar 2009. Job Description : Team Handling and Management. 3 Continued working with outsourced company First Source Ltd Bhopal (Airtel Bro...

Tags for this Online Resume: Active Directory, Billing, broadband, Clustering, Compliance, Dec, Management, Microsoft, Microsoft Active Directory, Microsoft Exchange

Manager - 20 Years of Experience - Near 27012

Tags for this Online Resume: itil, strategy , compliance , process, Infrastructure, Management, Business Requirements, Customer Relationship Management, Microsoft, Pricing, it jobs, agile, service delivery, sla management, ITIL, NIST, security, cyber, project management, jira, firewall, leader, software

Manager - 20 Years of Experience - Near 34202

Qualifications Architecture Multifaceted Enterprise Architect working with client companies to define and validate Framework, IT and business needs: methodologies, approaches, modeling, blue prints, tools and techniques, knowledge management, infrastructure, support, integration, and organization. Define knowledge management strategies, collaborative information processes, information sharing solution implementation, taxono...

Ideal Companies: Gartner, McKinsey, Tesla

Tags for this Online Resume: Quality, Quality Assurance, Sales, Infrastructure, ISO, Its, Oracle, Scheduling, Architect, Sofware-as-a-Service, it jobs, software, html, agile

Project Manager - 11 Years of Experience - Near 48154

PROFESSIONAL SUMMARY Project Manager with 11+ years of IT experience. Expertise is in Information Technology Infrastructure Library (ITIL) practices, including Change Management, Incident and Problem Management, SLA Management, gathering business requirements and creating Proof of Concept (PoC). IT Operations expertise includes transitions as well as project management and service delivery. Experience includes: Single point...

Tags for this Online Resume: Troubleshooting, Change Management, Communications, Gateways, Infrastructure, Planning, Telephony, Cisco Unified Communications Manager, Clusters, Documentation

CAD Engineer - 20 Years of Experience - Near 48047

QUALIFICATIONS: Excellent background with a combination of education and Twenty six years work experience in this field. Developed a proprietary laminating process for a plastic as Inventor and holder of Patent issued in April of 2013 by the United States Patent Office. Patent and associated documents available upon request. Design concepts with prototype group, helping with builds, SLA's. Interfaced with sales and purchasi...

Tags for this Online Resume: Management, Multimedia, Valves, Automotive, Hub, Hydraulics, Pro/E, Unigraphics, Autocad, Autodesk AutoCAD

Oracle Financial Functional Consultant - 10 Years of Experience - San Ramona

Summary: Over 10 years of experience in Information Technology as Oracle Techno Functional Consultant in successfully implementing enterprise applications with global clients. * Understood and Studied the current business processes/requirements and future business flow in order to provide an integrated information system solution to meet the business needs of the company. * Multiple Implementations of full system developmen...

Tags for this Online Resume: Financials, Oracle, Oracle Financials, Applications, Financial, Financial Applications, Fixed Assets, General Ledger, Training, Business Analysis, Oracle Financial Functional Consultant

Project Manager - 20 Years of Experience - Near 10010

SUMMARY OF QUALIFICATIONS Program and Project Management Onshore/Offshore Delivery Management Capacity Planning, Data Analysis, ROI and KPI/Metrics Quality Management, Process Audits and Process Improvement Business Analysis, Technical Design, Testing and Integration ISO/SEI-CMM/CMMI, Six Sigma initiatives, Process Models Transition Planning and Management Contracts/SOW, SLA's, Vendor Management Domain Knowledge: Financial ...

Tags for this Online Resume: Metrics, Planning, Project Management, Risk Management

System Engineer - 17 Years of Experience - Near 160036

Seeking Challenging carrier in your Esteem Organization & looking forward to be a part of dynamic team of highly qualified professional having abundant scope & recognition for hard work & sincerity. Career Overview * Functional experience in the field of ATM, BNA, Kiosk * Monitoring and Installation ATM, BNA and Kiosk, Keeps track of payments collection. * Assigning tasks and monitoring of all team members performances. * M...

Tags for this Online Resume: Asynchronous Transfer Mode (ATM), Cisco Certified Network Associate, Information Technology, ISO, ISO 9001, Mba, Routers, Support, Technical Support, Training

Director - 20 Years of Experience - Near 22556

Executive role (VP, CIO or Executive Director) managing multiple global outsourced IT services, or manage the entire Internal IT organization. Divisional Unit Head- Managing multiple IT outsourced service delivery and support, large accounts. Accountable for assurance of operational excellence in service delivery execution and CSAT to achieve Customer�s annual business and IT objectives. Be the CTO/CIO technology strategis...

Tags for this Online Resume: Operation Services Delivery, Infrastructure Services, Global Infrastructure Delivery, Strategic and Tactical, Business Development, Data Center Call Centers Management, Shared and Managed Services , ITIL, PCI, Virtual, Cloud, Global, Account, Client, Delivery, Services, support, Profit, loss, IT, information technology, infrastructure, application, Help desk, Managed Services, Shared Services, Contract management, SLA, OLA, KPI, resource management, Data Center, ITIL, global, Client, Service Delivery, Service Support, Service provider, Profit, Infrastructure service support, application service support, ITIL, Shared Services, Managed Services, Contract Management, SLA, OLA, Director of Services, DIrector of service delivery, VP of Service Delivery, outsource, Support Center

Team Leader - 11 Years of Experience - Near 08876

Arkansas * Conducted interviews and hired responsible individuals and handled all the employees needs but not limited to onboarding/off boarding approving timesheets and expenses. Handled customer SLA Fusions Issues Complaints * Scheduled weekly meetings with team members and communicated needed information * Team handled between 250-325 calls per day * Worked in conjunction with a contracting firm to bring on new employees...

Tags for this Online Resume: Management, Budgeting, Customer Service, Dell, HR, Human Resources, Information Technology, Inventory, Logistics, Outsourcing

Team Leader - 20 Years of Experience - Near 32934

Experience Summary Experienced IT professional with solid leadership track and expertise in managing multiple infrastructure, operational, development and architecture projects. Productive self-starter and innovative out-of-the-box thinker, expert in all aspects of systems implementation and integration, server and storage development, and networking, as well as, systems and services acquisitions, testing and validation, ad...

Tags for this Online Resume: Management, Structured Query Language, Business Process Management, C# Programming Language, Desk Top Support, Desktop Computer, EDP, Endpoint Security, Information Technology, it jobs, Team Lead, Systems Analyst