Description
Experience Summary Experienced IT professional with solid leadership track and expertise in managing multiple infrastructure, operational, development and architecture projects. Productive self-starter and innovative out-of-the-box thinker, expert in all aspects of systems implementation and integration, server and storage development, and networking, as well as, systems and services acquisitions, testing and validation, administration and maintenance. Capable of complex problem resolution under stressful environments, and developing policy and technical documentation, strategic and operational plans, disaster recovery and business continuity procedures. Performance focused with a holistic view of user experience, experienced in building relationships with users, stakeholders and management in businesses. Equipped with excellent communication and interpersonal abilities essential in motivating, developing, and leading top-notch teams toward the accomplishment of goals. Summary of Qualifications * Over 30 years' experience as an innovative IT Professional, including areas such as IT Management, IT Infrastructure Design and Administration, and IT Project Management. * Extensive experience developing strategic, operational and project plans in regulated and non-regulated industries. * IT Operations Management experience in geographically dispersed operations. * Budget management development and control experience. * Technical writing and documentation experience developing policies, procedures and validation protocols. * Proven experience in process and workflow analysis, automation and optimization. * Extensive experience in datacenter infrastructure design, implementation and operations. * Acquisition and Service Contract Negotiation, and SLA Development. * Experience in design and implementation of network, security, server and end-user support infrastructures. * Productive self-starter with a strong work ethic, consistent in achieving goals. * Great Interpersonal and Organizational Skills. * Great Client / User Interaction. * Focus on user experience.
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