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Online Resumes with "SLA"
Computer Operator
SUMMARY: Lead Computer Operator EXPERTISE: * All facets of Mainframe Operations * Execute system IPLs * Meet SLA's: complete batch & test jobs * Tape Library * Monitor transmissions: FTP and NDM * Climate Control * Run solo shift when the shift supervisor is unavailable * Monitor servers, printers, tape drives, communication lines * TSO, SDSF, VTAM, MVS, CICS commands * Help Desk: first point of contact * Zeke scheduler, co...
Tags for this Online Resume: Consulting, Computer Operator, BMC Software, Cabling, Help Desk, Pc, Personal Computer, Remedy, Triage, Troubleshooting
Manager - 16 Years of Experience - Near 22202
Summary: Supervised Tier 1 team in implementing XenMobile mobile computing solution to the Dept. of State and transitioning Blackberry services from the Remote Access group to the newly established Mobile group. Provide troubleshooting, development and implementation of corrective action plans. Respond to and resolved customer complaints. Conducted team meetings and participate in transitioning meetings. Summary: Supervise ...
Tags for this Online Resume: Complaints, Troubleshooting, Monitoring, Network Operations Center, Networking, Information Technology, Intrusion Detection, Itil, Microsoft Exchange, Training
Team Leader
SUMMARY Service Delivery Manager with extensive experience working with Fortune 500 and smaller companies regarding Wide Area Network, Local Area Network, IPT, Security, and Server management services. Twenty years of experience in managing cross functional teams responsible for handling incident, change and problem management activities for customer network infrastructure. Proven leader with track record of accomplishments...
Tags for this Online Resume: Service Delivery, Business Communications, Vendor Management, Partner Management, Service Level Management, Account Management, Critical Situation Management, Engineering Resource Management, Team/Client Liaison, Problem Management, Performance Reporting, Change Management, Incident Management, Service Request Management, Microsoft Office, Service Now, WAN, LAN, SLA Reporting, KPI Reporting, Customer Relationship Management
Data Centre Manager
Provide Management and safeguarding for multiple critical data center facilities pertaining to overseeing HVAC installations CW & DX UPS installations PDU installations rack installations electrical installations both AC and DC and oversee all preventative maintenance capacity planning asset management database ownership and updates SLA utilize service management software tools data center room consolidations move coordinat...
Tags for this Online Resume: HVAC, Infrastructure, Management, Data Center Services, HR, Preventive Maintenance, Inventory, Layout, Scheduling, Services
Insurance Sales Representative - 17 Years of Experience - Near 23834
Experienced with Auto and Homeowners Policy Administration Systems (Quote/Issuance/Forms/Endorsements) * Knowledge of Property & Casualty bureau insurance manuals (e.g. NCCI, ISO) * Created Policy and Claim Reports for Management, Users and Agents using SQL (Sapiens Quix) * Ensured Auto & Homeowners systems correctly rated the customers policy based on information provided and the premium was correct for billing * Created S...
Tags for this Online Resume: Jad, Job Control Language, Payroll, EDI, Electronic Data Interchange, Data Mapping, IBM OS/2, Insurance
Network Engineer
Professional Summary: * Over 8 years of experience in IP network design, network integration, deployment and troubleshooting. * Extensive knowledge in configuring and troubleshooting Layer 3 Interior Gateway Routing protocols such as Link-State routing protocols (OSPF and IS-IS) and Distance Vector routing protocols (RIPv1, RIPv2 and EIGRP). * Good knowledge in configuring and troubleshooting Exterior Gateway protocols such...
Tags for this Online Resume: Configure, Networking, Border Gateway Protocol, Cisco, Multiprotocol Label Switching, Open Shortest Path First IGP, Routers, Support
Director
I am an accomplished Corporate and Franchising Executive and Entrepreneur who is passionate about core values, delivering a memorable client experience, and developing personal and loyal relationships. I am looking to be a strategic contributor to the leadership team of a Best in Class organization inspired by their mission, respected by their employees, and with a company which reflects their values. I have consistently ex...
Tags for this Online Resume: Management, Colorado, Operations, Real Estate, Business Development, Construction, Customer Relationship Management, Denver, Regional Director, Director of Sales, VP Operations, Start Ups, Franchise, Franchising, Franchise Development, Entrepreneur, Hospitality, Outsourcing, Facilities, Remote, Virtual, Professional Services, Office Administration, Area Director
System Engineer - 19 Years of Experience - Near 75056
TMX Finance Senior Manager, Platform Engineering / IT Capacity Management and Monitoring Jul' 14 - Mar'17 * Managed multi-discipline infrastructure team encompassing network virtualization OS middleware database and DevOps/automation supporting a Point of Sale application across over 1400 retail locations across 2 data centers providing over 99% uptime across a 2.5 year period - Produced Infrastructure Operational Capacity ...
Tags for this Online Resume: Perl Programming Language, Management, Monitoring, Software, Active Server Pages, Infrastructure, Extensible Stylesheet Language (XSL), Java Server Pages, XSL, Capacity Planning, VMware, SQL, SSRS, NewRelic, System Center
Network Engineer - 10 Years of Experience - Near 77020
SUMMARY * 10 years of Extensive work experiences on Cisco Switches, Cisco Routers, Load Balancers & Cisco Firewalls. * Proficient experience in configuring Cisco Catalyst 2900,2960, 3560, 3750, 4500, 4900, Legacy Cat 6500 series and Nexus 7010, 5548 and 2248 switches and deep understanding of architecture. * Hands On experience Cisco IOS/IOS-XR/NX-OS, Juniper JUNOS for configuration & troubleshooting of routing protocols...
Tags for this Online Resume: Infrastructure, Software, Wireless, Multiprotocol Label Switching, T1, Virtual Private Network, Connectivity, Routing Information Protocol, Ssl, VISIO, Firewalls
Team Leader\Project Manager - 20 Years of Experience - Near 08822 Will work in Jersey City and NYC
PROFESSIONAL SUMMARY Innovative, performance driven IT leader with a 20 year track record of success. Motivated Professional, highly skilled in managing priorities, identifying critical issues and delivering positive results on time and on budget. Consistently identify and implement processes and procedures that save money and improve performance outcomes. Proven skills in: Global Multi-Site IT Project Management * Vendor M...
Ideal Companies: Insurance Companies, Pharmaceuticals, Banking\Financial
Tags for this Online Resume: Process Engineering, Team Lead, Microsoft Windows, Management, Corrective Actions, Customer Service, Email, Microsoft Office, Operating Systems, Application Management, Problem Management SWAT, Vendor Management, Help Desk Management, Business process management, VMWARE, Project Design, Project Management, Right Fax, Change Management, Patch Management, Taking Charge, WIndows Server, Application Manager, Enterprise Support, Business Anyalist, Team Leader, Help Desk Manager, HP Servers
Director - 16 Years of Experience - Near 29466
SUMMARY Senior technology leader specializing in information systems / technology / infrastructure, software development, and project management. Hands on leader in enterprise-level IT Service Management, full Software Development Life Cycle, Project Management Life Cycle, and infrastructure management. Great passion for creating and leading strong, successful teams. Proven strength and success in strategic business plannin...
Tags for this Online Resume: Agile, Charleston, Software, Technology, ERP, Business Operations, Project Managemenent, Program Management, Information Technology
Regional/Multi-Unit Manager - 15 Years of Experience - Near 90815
Profile Summary: A cross-functional, results-oriented manager with demonstrated success delivering strong sustainable results in large scale, multi-unit, fast paced service environments. Experienced in optimizing costs, process improvements, generating revenue, organizational alignment and client retention. Consistently surpasses -objectives while increasing market share and profit. Area of expertise includes: ? P&L Managem...
Tags for this Online Resume: Distribution, P&L, Integrate, Account Management, Management, Audit, Business Development, e-Commerce, Sales, Complaints