Description
Experienced with Auto and Homeowners Policy Administration Systems (Quote/Issuance/Forms/Endorsements) * Knowledge of Property & Casualty bureau insurance manuals (e.g. NCCI, ISO) * Created Policy and Claim Reports for Management, Users and Agents using SQL (Sapiens Quix) * Ensured Auto & Homeowners systems correctly rated the customers policy based on information provided and the premium was correct for billing * Created SQL queries to retrieve data from the Database for programs and reports 08/05 - 04/08 EDS/International Paper Sr. Programmer/Business Analyst Chester, VA (Remote) * Performed Sapiens eMerge Programming and Business Analyst duties for the PaperPro Order Processing/Shipping system * Business Analyst Functions Met with users to gather information, performed root cause analysis of issues documented findings and provided solutions * Created technical documents Business/System requirements, Root Cause Analysis, Estimates, Test Plans, User Documentation, * and Flow Charts * Programming Functions Using Sapiens eMerge (Relational DB/GUI-Object Oriented Language), Created Tables, Transactions, Rules/Processes, Forms/GUI * Screens, Queries and mapping data from COBOL/DB2 to Sapiens. * Tested Code changes in DEV and set up testing be performed by user in UAT/QA * Responsible for setting up my tasks to be moved over to the different environments with Change Management * Made necessary program changes to the Order and Shipping system to ensure processing and delivery of the paper products were not effected * Created a new EDI process to electronically transmit the Orders and Shipping information to the corporate office * Attended Work Product Reviews for meetings scheduled to review changes prior to moving changes to Production * Lead meetings for the PaperPro team for any OS/2 changes including organizing/performing testing requirements and signing off on testing completed * Assigned once a month for a week to perform on-call duties. Based on priority, tickets were resolved in an urgent manner. * Ensured SLA (Service Level Agreements) were met that were requested by the client Experienced with Auto and Homeowners Policy Administration Systems (Quote/Issuance/Forms/Endorsements) * Created programs that mapped data from DMV and Credit Bureau to VWC. * Ensured Auto & Homeowners systems correctly rated after rate changes or new rating rules. Manually tested policies after code/table data changes. * Created Policy and Claim Reports for Management, Users and Agents using SQL (Sapiens Quix) * I was the only Programmer/Business Analyst maintaining the Auto/Homeowners systems for a year before being replaced after 7 years later * Served as a member on the Employee Participation Committee and Quality Council
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