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Online Resumes with "SLA"
Team Leader - 20 Years of Experience - Near 06770
Proven track record to ensure team target SLA’s & Metrics are met. Demonstrate leadership principles and act as a role model. Trouble-shoot, resolve and escalate user issues appropriately that technicians are unable to resolve and provide feedback to upper Management. Tracked & maintained aging open tasks for Desktop Support & review performance results and determines opportunities for improvement. In-depth knowledge of...
Tags for this Online Resume: Metrics, SLA, Customer Service, detail oriented, escalations, performance, Prioritize
Sales Representative - 17 Years of Experience - Near 94087
Top-performing, results-oriented sales professional with strong negotiation skills and a proven track record of generating profitable growth. Offering 15+ years of business development and sales experience, exceptional account management, and driving sales revenue by developing and maintaining profitable business relationships
Ideal Companies: PaloAlto Networks, Fortinet, Riverbed, Cisco, Avaya, Juniper, Orcale, Saas, Splunk, IBM, Brocade, Ericsson, Bluecoat, Motorla, HP , Dell,
Tags for this Online Resume: LAN , Security , Big data, Router , WIfI , Storage , Network, wan
Customer Service Director - 15 Years Experience - New York / New Jersey
My objective is to obtain a Customer Service Director position where I can apply my skill set to establish/lead a world class service organization.
Tags for this Online Resume: Customer Service, Director, SLA, Escalations, Technical Support, 24x7, Global , CRM
Computer Programmer - 9 Years of Experience - Near 94086
To work in Growing companies and take up dynamic role as technical Architect / Manager and provide a cost effective and well managed solution for the organizations .
Executive Director of Software Asset Management - 15 Years of Experience - Near 45373
I am excited about the opportunity to leverage my executive management experience: I have a passion for building global industry leading teams. I have 15+ years in Executive Management focusing predominantly in ITAM (DQM/MDM) Software Asset Management / internal and external Audit / Risk / and Operational Management. Recent highlights: • Sourced and implemented a MDM (DQM) solution to automate reporting, created efficie...
Tags for this Online Resume: Executive Management, Audit / Compliance , Risk Mgt., Metrics / MDM, ITAM / Software Asset Management, Budget / Forecast, Purchasing / Program Management, Cost Optimization
System Engineer - 5 Years of Experience - Near 98271
My ATA degree in Project Management started back in 2005 and since then I have entered into the IT field as a SLA Calculations Engineer at Microsoft in the Exchange Org. (for the last five years). I am also a full time student working on another ATA degree - CIS - Information Security & Digital forensics and Associates of Technical Arts Degree
Lawyer - 17 Years of Experience - Near 11783
I most recently served as Director of IT Contracts (IT Counsel) for North Shore-LIJ Health System, the 3rd largest, non-profit healthcare system in the US consisting of more than 60,000 employees, 19 hospitals, an insurance company, medical school, over 400 ambulatory and physician practices and 70 affiliated facilities with an operating budget of nearly $8 Billion counseling executive management including the Chief Informa...
Tags for this Online Resume: Privacy, CIPP, Contracts, Procurement, Counsel, COPPA, HIPAA, IP
SME in Operations Management, Customer Service, Client Managment and Staffing, Lockbox Operations
Strong leadership skills, high regard for excellence, results-driven business executive with more than 6 years of expertise in management operations, operations strategies, customer service, client management, invoice preparation and billing, budget preparation and management, customer service, client management, invoice preparation and billing, proven methods and technology to cut costs, streamline operations and increase ...
Ideal Companies: Maryland Govt., Xerox, AT&T, GM, Montgomery County MD, District of Columbia, .....
Tags for this Online Resume: Contract Implementations, Operations Managment, Customer Service, Analyst, Human Resources, Billing, Documentation-Procedures, Client Management, Project Managment, Project Coordinator, Office Manager, Operations Manager
Sales Engineer - 20 Years of Experience - Near 78613
As a detail-oriented and organized professional with 19 years of experience in the information technology industry, I am writing to inform you of my availability for a Sales Engineer position. I possess excellent written and verbal communication skills
Ideal Companies: Oracle, Microsoft, IBM, Rack Space
Tags for this Online Resume: CRM, ERP, Cloud , Cloud Sales Engineer, Sales Engineer, Networking , SaaS, Cisco IPT solutions with Cisco Unified Communication Manager, Cisco Unity, Cisco ICM, Cisco CVP, Cisco IP IVR, and gateways, SONET, IPVPN, SNA, DSL, ATM, PNNI, BGP, MPLS, DWDM, CDMA, WIFI, VOIP, VOFR, ISDN, FRAME REPLAY, TLS, OSPF, OSPF-TE, iBGP, eBGP, RIP, RIPv2, IS-IS
Network Administrator - 12 Years of Experience - Near 02723
Multifaceted and high-profile leadership role commanding team of Program Managers through 100+ successful wide area network implementations. Developed cross-departmental relationships to harmonize processes and ensure seamless operations. Worked with Program Managers to uncover network improvements and populate management tools. Delivered server and web portal administration and training for internal staff and customers ali...
Tags for this Online Resume: Change Management, WAN, Security Manager, System Administration, Military
Customer Service Manager - 20 Years of Experience - Near 78250
Tags for this Online Resume: Call Center, KPI, SLA, Quality, Leadership, Performance , San Antonio, Florida
Business savvy IT Exec/Leader with international enterprise/solution architecture, IT service delivery and sales leadership experience.
Full time position as a leader (Director, Sr Enterprise Architect, Sales VP, Delivery Lead, CIO or CTO), engaged in international business development, in which I can guide and persuade C-level leaders, coach/mentor sales and technical staffs, building consensus with tri-lingual communications and playing liaison and harbinger roles of new mindsets.
Ideal Companies: RealPage, DXC, HPE, Google, Amazon, SpaceX, Lockheed Martin, Fidelity Investment, AMR/American Airlines, Kimberly-Clark, Texas Health Resources, Bell Helicopter Textron, GM Financial
Tags for this Online Resume: SOA, TOGAF, TQA, Agile, SCRUM, leader, international, quality, software, development, delivery, coordinator, experienced, govenance, SLA, OLA, program, liaison, consensus, change, Portuguese, Spanish
