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Online Resumes with "SLA"
ERP - 6 Years of Experience
• 6 years thorough experience as SAP BASIS/Security ADMINISTRATOR in 24X7 large enterprise environments and total 12 years of experience in the IT industry. • Thorough hands-on expertise in the SAP Implementation , Upgrade , Migration and production. support in complex heterogeneous system environment. • Diversified knowledge of system hardware , OS, database and networking which help to resolve any ...
IT Service Delivery / Information Security Management - 20 Years of Experience - Front Range Area
Accomplished IT service delivery and project manager recognized for excellent hands on leadership skills and the ability to successfully navigate complex challenges in a fast-paced environment. Adaptable, versatile, and efficient with an impeccable work ethic. Highly adept at process improvement and fostering a collaborative team environment. Certifications: Microsoft Certified Professional, ITIL v3, Network + (Dec '15), ...
Tags for this Online Resume: Leadership, Incident Management, Process Improvement, IT Strategy , Communication, Information Security, Problem Solver, Compliance
Network Installer - 5 Years of Experience - Near 11361
I have been working as a Field Technician for nine years. I am looking for a position as a Junior Network Technician or Junior Network Engineer. I have a CCNA and CCNA Security. I also have other certifications such as Linux+ and A+. I am motivated, task-oriented, and efficient, and my knowledge of the Information Technology industry is comprehensive and current. While working as Senior Field Technician at Ahold USA and F...
Tags for this Online Resume: computer network, Network Support, Network Technician, Network Engineer, Telecommunications, Network Installer
Computer Operator - 5 Years of Experience - Near 25315
To obtain a career position with a established organization that showcase my skills that I have obtained through work and school experience.
Tags for this Online Resume: West Virginia, Information Technology, Field Service, SLA, Dedicated, Windows OS
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Get it done leader with expertise in leading onshore and offshore development and delivery teams to successful software implementations
Technologically sophisticated and business savvy IT professional offering over 17+ years of experience with the ability to bridge the communication layer between development and business/ client expectations. Result-driven, dynamic, proactive leader possessing strengths in the areas of software development/ engineering and delivery for small to large complex implementations. Recognized versatile leader with a track record o...
Ideal Companies: Disney World, Lockheed Martin, Home Shopping Network, Jabil, pwc, Citi, Delta Airlines, American Airlines, Southwest Airlines, United Airlines
Tags for this Online Resume: Strategic Thought Leadership, IT Planning and Governance, Operational Management, Business Analysis, Global Team Building and Leadership, Managing Organizational Change, Software Development Life Cycle, Software Delivery Methodology, Executive/ C-Level Relationship Management, Global Customer Management and Support, Large Scale Implementations, Product Development, Agile Scrum, Waterfall, RFP Responses and Sales Demonstrations, Business Process Re-engineering, Project and Program Management, Technical Solution Documentation
PMP Certified Project Manager
Seasoned Project Manager with successful experience in multiple industries. Flexible with military style organization and precision. Looking to lead the team to success thru the highs and lows.
Ideal Companies: SAIC, Northrup Grumman, Booz Allen Hamilton
Tags for this Online Resume: Earned Value Managment, Project Management Professional (PMP), Project Management, Business Management, Logistics Management
Production Laborers - 3 Years of Experience - Near 75501
Tags for this Online Resume: Texarkana, TX, New Boston, Texas, Hooks, Texas, Texarkana, AR, Maud, TX, Redwater, Texas, Ashdown, AR
Application Support - 7 Years of Experience - Near 77581
Support Specialist with a proven track record of customer satisfaction seeking opportunity to move into a role as Software Development and Support. Interested in implementing exceptional skills as a software developer and expertise in Android Development including HTML, CSS, Java and JQuery.
Ideal Companies: MLS, Houston Dynamo, Houston Dash, Houston Rockets, Houston Texans, City of Houston, City of Pearland, City of Friendswood
Tags for this Online Resume: Houston, Application Support, Support Specialist, Support Lead, Support Analyst, Java, Java
Manager - 20 Years of Experience - Near 80134
I seek an opportunity to work in the field of operation management in a company where I can use my skills as well as experience for the benefit of the company. My knowledge as well as innovative ideas should help me in contributing to the growth of the company.
Tags for this Online Resume: Operation Management, Mortgage Servicing, Risk Analysis, Asset Bsed Lending, Commercial Lending, SLA, Denver, Phoenix
Project Managers - 19 Years of Experience - Near 89015
Self-motivated service-focused professional seeking to leverage both experience and education as a Project Manager. Detail-oriented and organized individual who exemplifies professionalism, and an ability to manage multiple projects and tasks at any given moment. Demonstrated history of successfully managing project initiatives. Highlighted leadership qualities and the ability to work with individuals from varying backgrou...
Tags for this Online Resume: Waterfall Methodologies, Fiber Optics, Infrastructure, OSP Construction , Telecommunications, Project management , SLA
Telecomm Specialist - 20 Years of Experience - Near 80923
IT professional with years of experience in various roles. Looking for a Full-time or Contract-to-hire position as an Avaya PBX Administrator, Telecom Analyst or IT Support Specialist.
Ideal Companies: GE Johnson, LexisNexis, Compassion International, Progressive, Focus On The Family, City of Colorado Springs,
Tags for this Online Resume: Telecom, Avaya, PBX, MCSE, Desktop Support, Microsoft Office, Documentation, Team Player, Communication Manager, Avaya Site Administration, Windows 7, Windows 8, Server 2008, Server 2012, Verint, Uptivity, Call Center, Agent Login, Voicemail, Ayava Aura, AVST, VDN, Vector, Route Pattern, Trunk Group, Media Gateway, EC500
