CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "SLA"

Manager - 14 Years of Experience - Near 94544

Summary: ITIL Certified Customer Support Manager with 14 years' experience improving, optimizing Support Teams. Developed Service Level Agreements/Standard Operating Procedures (SLA/SOP) to establish problem resolution. * Worked in multiple roles in the IT field, and designed, deployed and configured servers and network equipment in Data Centers, corporate LAN, Retail stores, and residential customers. * Develop policies an...

Tags for this Online Resume: Wide Area Network, Configure, Lan/Wan, Local Area Network, Integrity, Personal Computer, Security, DHCP (Dynamic Host Configuration Protocol), Network Security, Networking, Standard Opperating Procedures, Leadership

General - 11 Years of Experience - Near 89436

Summary Results oriented professional with demonstrated success in leadership roles including finance/accounting, project management and human resources across multiple industries. Able to effectively establish priorities and meet deadlines. Proven record of delivering results for over 20 years through collaborative and consultative partnerships to achieve desired results. * Experienced Human Resources Manager * Organizatio...

Tags for this Online Resume: Manufacturing, Publishing, Purchasing, Services, Strategic Planning, Travel, Accounting, Human Resources, Information Technology, Leadership

Data Centre Manager

Areas of Expertise Data Center Startup/Service Ops. Ctr./Disaster Recovery Million Dollar Vendor Negotiations/Management Change Management/Service Delivery/Help Desk IT Budget Administration/Forecasting Desktop Support/SLA's/Quality Assurance IT Policies/Procedures/Best Practices/ITIL Problem resolution/Request Processes Timely support in a 24x7 environment Planning/Directing/Reporting/Service Catalog Team Leadership/Develo...

Tags for this Online Resume: Disaster Recovery, Purchasing, Batch Processing, Asset Management, Automation, Billing, Computer Operations, Information Technology, Itil, Management

Executive Director - 15 Years of Experience - Near 76177

( JIRA \ Confluence Hip Chat ( OS X Legacy - Sierra ( DevOps (Puppet Chef Puppet) ( PMI Governance / Best Practices ( Cloud (AWS Openstack) ( RFP RFQ SOW SLA SPA MS SharePoint Legacy-2016 ( BackOffice optimization (Salesforce Tableau) ( C- Level Stakeholder Management ( MS Project Server\ Pro Legacy- 2016 ( Primavera Clarity Daptiv ( Oracle Financials (AP/AR/GL) Helloworld * Portfolio / Delivery Business processes improveme...

Tags for this Online Resume: Infrastructure, Oracle, ROI, Strategic Initiatives, Database, Oracle Database, SAP, Computer Aided Software Engineering, Consulting, HR

Project Manager - 10 Years of Experience - Near 27519

Experience Summary * Led and implemented complex projects and Global as well as multi vendor teams -mitigated risks, managed requirements, and worked with project stakeholders while managing expectations at the department and project levels. * Successfully implemented multiple Transformational Programs on Big data & SMAC Track. * Planned & executed projects for all the phases of SDLC cycle. * Responsible for Financial & Pro...

Tags for this Online Resume: Project Management, Banking and Insurance, RAID, Solution Delivery, Banking Industry, Agile & SCRUM, Services, Vendor Management, Business Requirements

Information Technology Manager

AREAS OF EXPERTISE IT Infrastructure Management Technical & Solution Architecture Quality Management Risk & Issue Management Change Management Resource Management Client Relationship Management Team Management SLA Management

Tags for this Online Resume: Java 2 Enterprise Edition (J2EE), Java Programming Language, Architect, Test, Training, Unit Testing, Java Server Pages, Javascript, Project Management, Project Manager

Health Technologist - 18 Years of Experience - Near 02446

Summary: I have over 16+ yrs. experience in HIT leadership and 9 years in academic research. I am passionate healthcare and biotechnology program delivery. I am a certified PMP practitioner of Waterfall and Agile management methodologies, consistently promoting a standard platform for implementation, upgrade and support of clinical, operational, analytical and administrative software and hardware I have led large teams both...

Tags for this Online Resume: Billing, Project Management, Project Manager, Publishing, Scheduling, Senior Project Manager, Support, ANSI, Ansi (Am Natl Stds Inst), EDI

Project Manager - 12 Years of Experience - Near 91790

SUMMARY 12 + years of progressive IT experience with 9+ years in Project management and PMO. Motivated project manager with a track record of leading multiple key technology and business initiatives concurrently. Proven ability to develop, lead and mentor mid-size cross functional teams operating across diverse locations. Expert at planning and leading all phases of project management and software development methodologies ...

Tags for this Online Resume: Applications, Infrastructure, Management, Microsoft, Microsoft Office, Microsoft Project, Microsoft Visio, Networking, Project Management Office, VISIO

Data Centre Manager

SUMMARY Highly motivated, experienced and accomplished, customer-focused IT Operations Manager. Consistently deliver business results with confidence and assurance in providing outstanding customer service support. Strong leadership skills that motivate others. I am trustworthy and confident to help others to excel and perform their best. Qualifications include, excellent customer service, great contract negotiator and stro...

Tags for this Online Resume: Customer Service, Health Care Systems, Banking, Facilities Management, Team Lead, ITIL Specialist, Information Systems, HR

Supply Chain Manager - 12 Years of Experience - Near 75067

MAJOR ACCOMPLISHMENTS * Conceptualized, implemented and led the Desktop Integration Analyst (DIA) Council an elected group of representatives drawn from the desktop support organization that assumed the role of collaborator bringing the floor employees and senior management into meaningful dialogue. o Process improvement o Performance goals o Simplifying the trouble ticket creation process o Metrics o Full review and modifi...

Tags for this Online Resume: Desk Top Support, Desktop Computer, Logistics, Leadership, Support, Metrics, Team, Employee Development, Management, Warehouse

Project Manager - 6 Years of Experience

SUMMARY OF QUALIFICATIONS: Over 25 years in Information Services in Management, Principal Consultant and Project Management. Responsibilities include budgeting, scheduling, and managing engagements from 500k to over 12M. Managed up to fifty project team members including off-shore. Provided direction and guidance for methods and procedures, including QA initiatives as well as metric measurement. Accountable for supporting t...

Tags for this Online Resume: Accounting, Actuarial, Automotive, Banking Industry, Budgeting, Business Planning, Change Management, Cms, Data Warehouse, Health Insurance

Manager - 6 Years of Experience - Near 06606

Qualifications / Achievements: * Broad experience in system's development and project implementation, more than 10 years managing people, processes, systems and technology, performance in large national and international enterprises in the telecommunication, steel process industry, ecommerce, advertising, pension and beauty areas. * Large experience in IBM products including Websphere Portal, Application Server, DevOps. * A...

Tags for this Online Resume: Buying, Dba (Database Admin), Engineering, IBM, Legacy, Management, Project Management, Advertising, Applications, BEA WebLogic