Description
SUMMARY OF QUALIFICATIONS: Over 25 years in Information Services in Management, Principal Consultant and Project Management. Responsibilities include budgeting, scheduling, and managing engagements from 500k to over 12M. Managed up to fifty project team members including off-shore. Provided direction and guidance for methods and procedures, including QA initiatives as well as metric measurement. Accountable for supporting the business and overall technical direction of HR, Banking, Health Insurance, Financial and Accounting projects. 2015 - Sr. Consultant and Project Manager HCSC BCBS Chicago, IL Managed data delivery for risk corridor and reinsurance programs under the Affordable Care Act Organized teams comprising thirty participants across actuarial and technology disciplines Scheduled CMS submissions and remediated discrepancies in host applications or data warehousing * Planned the monthly submission sprints with the technical teams and claim run-out for year-end * Successfully completed the CMS data submission over a two-year period with funds exceeding 2.9B * Data submission accuracy achieved a 99.7% acceptance level * Managed Social Security Number Removal outlined under the MACRA legislation act of 2015 * Worked with the Regulatory Compliance, Legal and Technology teams. Project is estimated at 5M * Assessed the HCSC applications and determined impacts across the Medicare portfolios * Planned for all impacted applications as well as vendor and communication planning * Responsible for business planning and changes to the operating models and communication strategies 2011 - 2015 Sr. Project Manager BCBSA Chicago, IL * Managed upgrade of Blue Learning Center including correction of a file transfer issues * Initially worked as project manager through transition on iCims project * Managed multiple projects for BCBSA in support of the Affordable Care Act * Responsible for budgets across project portfolio as well as annual budgets in support of the IT division * Overall management of several applications across different technical disciplines * Reevaluated vendor service, brought the service back in-house saving the association over 1M annually Worked directly with vendors, contracts and establishing SLA criteria for work effort projects 2002 - 2011 Mgr-Sr. Consultant Process Methodology - Quality Delivery & PMO HSBC Bank * Mettawa, IL * Managed the Quality Delivery and Process Methodology PMO group * Responsible for the Clarity worldwide rollout for HSBC Enterprise of 25,000 users * Managed cultural change and development of the Clarity maturity model * Project managed from inception and implementation throughout US, Canada and South America * Earned the HSBC Project Progress award for the worldwide rollout of Clarity * Established a Project Planning implementation service within the PMO * Enabled a consistent and repeatable framework for metric measurement and key performance indicators Implemented a PMP seminar and established training courses for PMP certification 2001 - 2002 Sr. Program Manager - Computer Software Consultants * Bloomington, IL * Managed teams within the PMO structure for a major credit, insurance, and mortgage provider * Managing multiple projects of teams up to 20 positions at various levels with responsibilities in: * Successful in planning projects formally from customer inception through implementation * Delivered projects in the banking sector specific to credit and debit card processing Implemented and produced reporting for EVA, CPI and SPI indices * 1997 - 2001 Management & Principal Consultant Computer Software Consultants Northbrook, IL * Worked for a major communications client in the automotive sector * Worked with business units and developing strategies and scope documents * Project managed the analysis and remediation efforts of the portfolio: Managed over a three-year period Defect rate less than a half percent across the portfolio of 1000 objects implemented for Y2K.
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