Description
PROFESSIONAL SUMMARY: * Certified SAP SD-OTC/SERVICE MANAGEMENT/HANA Architect and MBA (Information Technology), with 5 full-life cycle implementations and 11 years in SAP. * SME in Food, Ceramic, Oil & Gas, Automotive, Manufacturing, Utilities, Energy, and Life sciences having implemented at least one project in each * Strong functional and analytical experience in creating design Blueprints, Customizing, Configuring, Integrating, Testing, User Training, and Production Support * Expertise in ATP check with Product Allocation in ECC and Integration with SCM APO DP/GATP * Proficient in flow logic, fields and tables of ABAP to the level of guiding the developer- to reduce effort by 40-60%. Knowledge of debugging, user exits, interfaces, and reports * Hands on experience in Configuring of CIN (Country India Version) with MM settings and resolving issues related to CIN, * Worked extensively on ALE/EDI related enhancements and issues of I Doc errors * Experienced on 3rd part software for developing interfaces- Vertex, Vistex, Siebel CRM, Sales force etc * Experienced in data migration of projects - Data management, Cleansing and Migration using LSMW, BDC Programs, and ETL Tools -Win shuttle * Systematic and analytic approach to problems, and ability to work effectively in fast-paced environments * Certified and experienced in implementing Lean and Six sigma standards to architect Solutions, Designs and processes as per business norms * Hands on experience in resolving complex issues with least Turn Around and Resolution time * Experience in working on Waterfall model, Iterative model, OO Scrum and Agile methodologies, with knowledge of estimating and scoping of projects * Monitoring of incidents/change requests and tracking the progress to meet SLA's * Designed industry specific solutions on Consumer path, Retail Path, Manufacturing path, Energy path for client demonstrations and active bidding * Actively involved in solution design and scoping during the bidding phase of new clients in SD, MM, CS, FI, CO and PS * Configured systems for industry specific business solutions of Manufacturing path, Utilities path, Retail Path and Automotive path * Trained resources on CS/STC to meet the demand of resource requirement in service to cash, with RRB, Service Contracts, Service Notifications, Repair orders and Warranty's
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