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Online Resumes with "Monitoring Calls"
Customer Service Manager,Little Rock
Effective Customer Services Manager and proven leader with comprehensive background in client service, training and project management. Recognized for exceeding corporate goals by successfully managing resources, timeframes and multiple priorities, while creating strategic partnerships. Results-focused facilitator and problem solver with strong persuasive, communication, and client relationship management skills.
Ideal Companies: Client Services, Insurance, Customer Service, Hospital
Tags for this Online Resume: Management, Customer Service, Human Resources, Services, Call Center, Filing, Quality Assurance, Test, ADP Payroll, Applications
Call Center Operations Management
Results-oriented Business Professional with exceptional background in operations management, revenue growth, customer retention, and staff supervision. Astute business strategist and transformational leader with the ability to resolve client issues in a timely manner and exceed expected levels of service. Ability to innovate and drive organizational progress by identifying new business opportunities and maintaining key re...
Ideal Companies: Capital One, HSBC, Wells fargo, BOA, Discover Card, Applied card, AT&T, Verizon, Comcast, Amazon, CITI, GOOGLE, fexdex, Walmart, Emedco, Goodwin pumps, JPMorgan Chase & Co, TD Bank, Citizens Financial Group
Tags for this Online Resume: •Operations Management, •Training, •Business Development, •Cost Containment, •Call Center Management, •Team Leadership, •Revenue Growth, •Talent Acquisition, •Process Improvement, •Collections, •Staff Supervision, •Strategic Planning, •Quality Improvement, •Change Management, •Performance Management
Experienced Executive Administrative Assistant
Ideal Companies: Sony Erickson, ebay, hp, AMD
Tags for this Online Resume: Microsoft suite, research
Business Systems Analyst well versed in various areas including, servicing operations, compliance and risk, implementations, documentation, training policies and procedures. Served as program and project manager for large call center environments
Results-driven professional specializing in the Financial Services sector eager to contribute expertise in Business Development, Operations Management, Risk and Compliance toward collaborating with a progressive organization in optimizing bottom-line performance.
Ideal Companies: Fortune 500 companies and large corporations
Tags for this Online Resume: Problem Solver, Process Improvement, Loss Mitigation , Change Management, Quality Control , SDLC methodigies, Strong written and verbal skills, Systems Analyst, Business Analyst, Audits, Benifit Analyst, Risk Management, Internal Controls, Scheduling, QC/QA, Strategic Planning, Team Leadership / Motivation, Training / Development, QA Testing, Policy Development, Talent Management, Employee Engagement, Negotiations Policy Development, Performance Management, Needs Assessment, Customer Service, Project Management, Techincal Writing, Business Control Testing, QA / Control Management
retail and customer sevice specialist
I can handle most aspects of the retail business, including, bookkeeping, payroll, A/R, A/P, balancing books, inventory, and re-orders, special orders, sales, returns, and I excell at customer service related issues. I have been a store manager as well as a team leader. I am very dependable and have won numerous awards for employee of the month, highest productivity and perfect attendance. I love to participate in company a...
Ideal Companies: Wal-Mart, Target, Home Goods, Home Depot, Winn Dixie, Publix, CVS
Tags for this Online Resume: all aspects of the retail business, customer service specialist
System Administrator - 4 Years of Experience - Near 91367
Cloud Administration ,Provisioning VM through Microsoft AZURE, Cloud Service Monitoring, Office365 Administration and Troubleshooting Lync and Share point, DNS, Active directory ,Configuring DHCP Server, Configuring MVOIP and Monitoring the Calls, Network Bandwidth Monitoring, Configuring UTM(Sonic Wall, Fortigate),Configuring Switches. Migration Activities
Tags for this Online Resume: ADS,DNS, MCSE, RHCSA, Cloud Computing
Customer Service Representative - 10 Years of Experience - Near 53511
Yolonda Wisdom-Baldwin 608.207-9077 or 608-718-9766 1732 Sixth Street, Beloit, WI 53511 ybaldwin.baldwin@gmail.com Objective: To work in a growing and innovative environment that will allow me to share in the opportunity for advancement and participate as a sharing individual that can work as part of a cooperative team or as a professional with skills. Qualifications and Skills: Years of experience in customer servic...
Tags for this Online Resume: professional, hardworking, innovative, motivated, reliable , dependable, creative
Help Desk Specialist - 10 Years of Experience - Near 77515
I'm an accomplished and experienced IT Operations Management Professional with a record of achievement improving the quality and delivery of IT services and support to companies in nuclear, finance and computer services industries for more than 15 years. A proven team leader, manager, mentor and motivator to virtual and cross-functional work teams with as many as 36 professionals in locations spanning North America, Europ...
Ideal Companies: Apple, Methodist, St. Lukes, Herman Memorial, Phillips, Chevron, Dow Chemical
Tags for this Online Resume: ITIL Certified, ServiceNow, Houston, Incident Management, Change Management, Diaster Recovery, Knowledge Management
Help Desk Specialist - 7 Years of Experience - Near 60645
Professional Summary: HELPDESK SUPPORT/NETWORK ENGINEER * Desktop / Deskside Support: Monitor calls: Power net, Remote control: Dame Ware, system/resolve/issues/troubleshoot/workaround during outage Document CI- configuration information of systems in production removed or add system. Call level solving very high. * Network Engineer - Data Center Operations - Racking/stacking of servers - Server Technician, network configur...
Tags for this Online Resume: Microsoft Windows 7, Windows 7, Routers, Data Migration, Laptop Computer, Microsoft Outlook, Microsoft Windows, Personal Computer, Configure, Servers
Director of Excellence for People, Processes and Profitability
Consummate leader with 6 years experience of directing cross-functional teams and 5 years experience in education management. DEMONSTRATED ability of driving CONCEPT-TO-REALITY innovation for multifaceted issues, resulting in ENHANCED OPERATIONAL PROCESSES, ENRICHED EMPLOYEE PERFORMANCE and MAXIMIZED CUSTOMER EXPERIENCE.
Ideal Companies: A company with unparalleled commitment to maximizing customer satisfaction by continuous process improvement and employee development.
Tags for this Online Resume: LEAN , Goal-Oriented, Engagment, Health, RFP, ProjectManagement, RiskManagement, Quality, Operations, Training, Development, Relationships, Director, Culture, Leadership, Motivation, Engagement, Sales, Recruiting, Change, Budget, Reengineering, Capacity, Negotiations, Performance, ResourceManagement, Profit, Strategic, Safety, Vendor, Analysis, Divisional, Materials, Productivity, Master's, Arizona
Order Clerk - 20 Years of Experience - Near 66219
Professional Summary Dedicated and self-motivated Customer Service Manager for 15 years. Inside sales for over 22 years' experience with high degree of professionalism and strong problem resolution capabilities. Reliable, organized and focused with exceptional organizational skills. Excellent interpersonal skills and ability to communicate with diverse personalities
Tags for this Online Resume: Customer Service, Inside Sales, Bids, Kansas Area, Distribution, J.D. Edwards, Trainer, Purchaser, Management, Microsoft, Monitoring Calls, Customer Retention
Customer Service Supervisor - 20 Years of Experience - Near 92101
COVER LETTER: To whom it may concern: June 15th, 2017 OBJECTIVE: a full time position in the fields of CSR or CSR Trainer. I have a BA Degree in Marketing/Business, as well as having great communication skills, great organizational skills, coaching and training. I also have 20 years experience in Customer Service, 7 years in Administration, 2 years as a Customer Service Trainer- monitored the calls in the customer service ...
Tags for this Online Resume: Customer Service, Microsoft Outlook, Accounting, Microsoft Office, Purchase Orders, Computer Aided Software Engineering, Credit Card, Email, Quality Assurance, Test
