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Online Resumes with "Itil "



Network Engineer

Summary: Result-oriented and technically competent of Network Engineer with specialized training and dedication to successfully adapt in the ever-changing field of IT, proven track record in individual and team environments, multi-tasking ability, effective collaboration, excellent organizational skills and exceptional written and verbal communication skills. Major Projects in Career: * Over 17 years of IT experience (8 yea...

Tags for this Online Resume: Access Control List, Border Gateway Protocol, Cabling, Certificate Authority, Cisco, Cisco Certified Network Associate, Cisco Certified Network Professional, Cisco IOS, Cisco Router, Cisco Routers

Executive Assistant - 20 Years of Experience - Near 20721

Skills Summary * * Adjudicated Secret Clearance * Project Management * Written Correspondence * General Office Skills * Domestic & International Travel Arrangements * Black Belt Certification * Green Belt Certification * ITIL Foundation * Customer Service * Scheduling * Proficiency in MS Office * Typing: 65 - 70 wpm * Database Management * Calendar/Meeting Logistics * Lotus * APPIAN * Front-Office Operations * SharePoint/HR...

Tags for this Online Resume: Administrative Assistant, Spreadsheet, Accounting, Credit Cards, Documentation, Filing, Accounts Payable, Billing, Coding, Financial, administrative, clerical, customer service, administrative assistant, sales, data entry, receptionist, telecommute, typing, staffing

Operations Manager - 15 Years of Experience - Near 60156

Exceptional customer service skills with a passion for developing and leveraging best practices to deliver consistent and measurable results to meet service level agreements. Proactive thought leader and exceptional communicator with a deep understanding of IT support processes and operational efficiency. Proven ability to identify, analyze, and creatively solve problems under pressure. Develops, leads and motivates high pe...

Tags for this Online Resume: Nortel, DMS, Dms (Data Mgmt Tool), IBM, Management, Network Operations Center, Network Support, Networking, NOC, Support, it jobs, ITIL, sql, Customer Service, Service Transition, Service Design, Service Operation, Wireless, LTE

Project Manager - 20 Years of Experience - Near 78052

Summary * Oversite of entire company's revenue and expenses * Continual operational procedure and development of the multiple facets of the company * Project Management of the enterprise Management Information Systems for Education Management Services * Implement new policies and procedures that prevent losses and improve accountability * Improve and implement to processes to increase productivity and revenue * Utilized bot...

Tags for this Online Resume: Acceptance Testing, Agile, Agile Methodologies, Benefits, Billing, Budgeting, Certified Fraud Examiner, Certified Pension Consultant, CFO, CIO, Operations, Program Manager

Director - 20 Years of Experience - Near 22556

Executive role (VP, CIO or Executive Director) managing multiple global outsourced IT services, or manage the entire Internal IT organization. Divisional Unit Head- Managing multiple IT outsourced service delivery and support, large accounts. Accountable for assurance of operational excellence in service delivery execution and CSAT to achieve Customer�s annual business and IT objectives. Be the CTO/CIO technology strategis...

Tags for this Online Resume: Operation Services Delivery, Infrastructure Services, Global Infrastructure Delivery, Strategic and Tactical, Business Development, Data Center Call Centers Management, Shared and Managed Services , ITIL, PCI, Virtual, Cloud, Global, Account, Client, Delivery, Services, support, Profit, loss, IT, information technology, infrastructure, application, Help desk, Managed Services, Shared Services, Contract management, SLA, OLA, KPI, resource management, Data Center, ITIL, global, Client, Service Delivery, Service Support, Service provider, Profit, Infrastructure service support, application service support, ITIL, Shared Services, Managed Services, Contract Management, SLA, OLA, Director of Services, DIrector of service delivery, VP of Service Delivery, outsource, Support Center

Manager - 20 Years of Experience - Near 75034

SUMMARY * Pragmatic Infrastructure Operations Manager and Program Management professional with reputation for strong work ethic, approachability and consistent leadership * Developed and Delivered ITIL /ITSM framework for Enterprise Services * Adept at building strong relationships with global C-level management * Successfully delivered infrastructure programs and solutions leading cross-functional on-shore and off-shore te...

Tags for this Online Resume: Infrastructure, Agile, Audit, Benefits, Budgeting, Business Requirements, agile, Service Delivery Manager Infrastructure, ITSM Analyst, Scrum Master, Transition and Transformation, ITSM Framework, Cross functional teams, Project Management, program management, ITSM Process expert, SErvice Now

Project Manager - 20 Years of Experience - Near 33322

Areas of Expertise * Program and Project Management SAP Portfolio and Project Management DevOps Technical Controls SAP Solution Manager (certified) Change Request Management Testing, Learning, Roadmaps Business Process Monitoring Business Process Change Analyser Strategic Planning, SOX, ITIL & Notable Contributions SAP Consultant & Global IT Industry LEADER - Highlights & Process Development Contributions:

Tags for this Online Resume: SAP, SAP Solution Manager, Test, Integrate, Consulting, HTTPs, Information Technology, Management, Planning, Project Management, software

Network Engineer - 10 Years of Experience - Near 02169

Professional Summary 10 years of extensive hands-on experience in network engineering, Security, Windows/Linux system administration, troubleshooting and repair. Designed, installed, configured and maintained complex routed LAN and WAN networks. Excellent communication skills with the ability to interface at all levels. A team player who also can work well independently. Accomplishments * CISCO - ID 11950208 * CCNP R&S (Cis...

Tags for this Online Resume: Accenture FOUNDATION, Account Manager, Architect, Network Engineer

Project Manager - 19 Years of Experience - Near 92010

SUMMARY OF QUALIFICATIONS * * PMP, CISM, and ITIL III Certified * Leader for Transformational efforts (DevOps transition, Identity Management, Data Classification, VDS, Cloud Enabled, Hyper-Converged infrastructure, DFARS prepared) * 25+ years of IT experience * Program and Project Management (PMO/PLC) * DID Cyber Security POC * PM Cyber Security Awareness, COBIT, CMMI, and EISA, Training * Program Manager Server Hardening ...

Tags for this Online Resume: Test, Encryption, DevOps, Cloud, agile, Security, Compliance, Strategic, Virtualized, CDI, DFARS

Help Desk Specialist - 9 Years of Experience - Near 27603

Self-motivated, customer oriented leader with extensive years of experience in end user computing support that is process driven. Certified in ITIL with working knowledge of all aspects of ITSM process including data center operations. Background includes managing large service desk team, process creation and management, managing complex IT process and SLA management. Knowledgeable with Service Now, Remedy, change managemen...

Tags for this Online Resume: Management Report, Metrics, Quality, Quality Assurance, Staffing, Staffing & Recruitment, Statistics, Support, Technical Support, Time Management

Help Desk Specialist - 15 Years of Experience - Near 55423

PROFESSIONAL SUMMARY Over 20 years of experience in telecommunications networks and Information Technology (IT) and in program/project management, with the unique ability to find solutions to complex conditions and requirements. He is well versed in technical and proposal creations with the ability to simultaneously manage multiple critical tasks in tight timeframes. He has over 16 years of progressive experience in IT/Tele...

Tags for this Online Resume: Communications, Ethernet, Gateways, Local Area Network, Rje (IBM Comm Sw), Wide Area Network, Configure, Fiber Distributed Data Interface (FDDI), Gateway, HP

Project Manager

SUMMARY Project Implementation Coordinator with a strong background in technology, Project Management, Change and Release Management, with 10+ years' experience following SDLC practices within large enterprises. Frequently recognized by leadership as a personable colleague and enthusiastic team builder with a passion for process improvement.

Tags for this Online Resume: Microsoft, Microsoft Exchange, Project Management, Project Manager, Disaster Recovery, Lightweight Directory Access Protocol, Management, Operating Systems, Sunguard, Itil