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Moe M

Help Desk Specialist - 15 Years of Experience - Near 55423

Occupation:

Help Desk Specialist

Location:

Minneapolis, MN

Education Level:

Bachelor

Will Relocate:

YES

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PROFESSIONAL SUMMARY Over 20 years of experience in telecommunications networks and Information Technology (IT) and in program/project management, with the unique ability to find solutions to complex conditions and requirements. He is well versed in technical and proposal creations with the ability to simultaneously manage multiple critical tasks in tight timeframes. He has over 16 years of progressive experience in IT/Telecommunications architect, data mining, logistics and supply chain management, design and development, as well as in Telecomm and LAN/WAN/MAN systems implementation, to include: voice/video/data network design, network security assessment and integration (i.e. DDos, QoS, MLFR, MLPPP, Detection/Mitigation), system planning, designing and performing network analysis, performance management of large ISP POPS, Data Center design (2G/G3), integration and migration and IP backbone and Optical networks, Fiber Optic, DNS and NMS systems and network engineering. He exercises excellent judgment within broadly defined ITIL service management principles and procedures and practices in selecting methods, techniques and evaluation criterion for obtaining results to meet the Next Generation of Telecom Networks (NGTN) and Broadband Networks, Contact Centers, Content and Managed Network Services, m/e-Commerce/e-Gov, Carrier Class Networks, SATCOM, C4ISR and Data Link and Communications Engineering. * US Citizen - multi-lingual * SSBI-DOD Secret Clearance

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