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Online Resumes with "Incident Problem Management"
Application Support Specialist
Objective: To succeed in a company environment that fosters growth and excellence which provides me job satisfaction and self development and helps me achieve personal as well as organization goals. Aspirations: To be actively involved in a position where I can utilize the skills that I have acquired in my career and to excel in my field through hard work, skills and perseverance so to make an effective contribution to c...
Ideal Companies: Company that promotes team work, values its employees by fostering professional growth and has a positive friendly environment.
Tags for this Online Resume: QA Tester, Application Support, Clinical Systems, Help Desk, Software Tester, Data Manager, EDC, CTMS and CTP, Systems Support, Documentation Specialist
Incident/Problem Management Consultant - 15 years Experience
Strategic Global Incident/Problem CritSit Manager - Certified - 7 yrs exp - Remedy
Service Delivery and Support professional with inspired successes across multiple disciplines. Strengthening the heart of businesses by supporting clients as an Impact Player that drives restoration of services. As an "Incident / Problem Manager" I restore services and minimize the impact to overall business operations. Whether consulting or building effective Impact Player initiatives, my first priority is directing resour...
Incident Problem Management, Application Support
Seeking assignments in ITIL Services / Incident Management /Application Support / Project Management with a technology-driven organisation of repute.
Tags for this Online Resume: ITIL, Incident management, Application Support, Technical Support, service desk, Problem management
Manager - 20 Years of Experience - Near 37189
To utilize my extensive skills in an IT Management or Analyst role with focus on internal and external client support, as well as release/change/incident/problem management process in a 24X7 production environment. Other key areas include process improvement, metric reporting including system and application performance as well as internal SLA's and KPI's. Result focused leader specialized in maintaining production up-time...
Tags for this Online Resume: SLA/KPI Reporting , Metric Reporting, Process Improvement, Release/Change/Incident/Problem Management, ITIL, Pentaho, JIRA, Network Management
Software Engineer - 10 Years of Experience - Near 33015
To obtain a challenging position in a growth-oriented organization. • As the Sr. software engineering application manager I am responsible for leading, extracting, producing and reporting quality data that help upper level management better understand the inflow of Refugees in to the Southern Region of the US States - its population, resources, economy, society and culture. • I am responsible for working directly with busi...
Tags for this Online Resume: oracle, Apex, SQL, .NET
Application Support - 15 Years of Experience - Near 33544
Tags for this Online Resume: Documentation, Call Center, Operating Systems, Security, Asynchronous Transfer Mode (ATM), Teller, Application Development, Citrix, Documentation, Call Center, Operating Systems, Security, Asynchronous Transfer Mode (ATM), Teller, Application Development, Citrix
Manager
A dedicated and highly motivated leader with over 20 years of expertise in Healthcare IT Support and Professional/Technical Services as well as Program Product and Project Management. Committed to driving excellence and exceeding expectations by focusing on Customer Satisfaction with meticulous and effective planning execution and governance. Managed high performance teams of local virtual and off-shore resources with progr...
Tags for this Online Resume: Client Support, Client Services, Program Manager, Healthcare, Director, Service Delivery, Operations, Customer Success, IT, HIT, Vice President, Client Experience
Manager - 20 Years of Experience - Chicago area
Experienced self-motivated information technology professional with extensive training and acquired skills within a Tier-1 technical support operations. Works well independently and in group setting utilizing all facets of computer support operations. IT leader with in-depth knowledge and understanding of technology, manufacturing and business background, all being customer centric. Skilled in Incident, Problem Management...
Tags for this Online Resume: Help Desk, Information Technology, IT Manager, Desktop Computer, Procurement, Benefits, Bridges, Business Contingency Planning, CIO, Desk Top Support, incident, problem management, pmp, ITIL
Business Analyst - 10 Years of Experience - Near 23831
A seasoned change specialist looking for an opportunity with an IT team to manage the enterprises service changes. Throughout my consulting career I had the opportunity to work side by side in the trenches with several business|functional areas. With my combined experience I developed an Inforensics playbook to ensure that all mandatory processes are accounted for during complex service changes.
Tags for this Online Resume: Service transition, process alignment with lines of business, incident and problem management, Management, Quality, Quality Assurance, Security, Supply Chain, Support, Test, Corrective Actions, Focus
Developer
SUMMARY: * Overall 5+ years of professional experience in IT industry with 4+ years of experience as a Service-Now developer and administrator. * Direct hands on experience on various IT Services of Service-Now tool like Service Catalog Requests, Asset Management, Configuration Management, Service-Now Administration, Incident and Problem Management, Knowledge Management, Reporting, Gauges, Integration with Web Services. * E...
Tags for this Online Resume: Services, Change Management, Management, Troubleshooting, Applications, Asset Management, Cms, Content Management, Documentation, Infrastructure
Manager - 20 Years of Experience
Professional Summary IT Professional Manager with 20+ years of proven success in building world class teams within medium and large organizations. Excellent organizational and staff development motivation and team building/leadership. Possess strong management and leadership experience skills able to prioritize, time management, well organized multitasker with strong detail orientation, delegation, and make sound decisions ...
Tags for this Online Resume: Policies and Procedures, Services, Sourcing, Triage, Automation, Business Strategies, Configuration Management, Configure, Management, Audit
