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Online Resumes with "Incident Problem Management"



Senior Process Associate - Incident Management - 3 years of experience - Identity Access Management, Incident Management, Problem Management

To be in a full-time position in an organization where I can demonstrate my technical and business skills and contribute to the company. Seek to join a reputed organization to deliver the best of my professional ability.

Tags for this Online Resume: Identity Access Administrator/ Mangement, Incident, Problem Management, Security Administrator, Technical Support Executive, Process Trainer, People Management

Experienced IT Manager - Project, Security and Incident/Problem Management areas

Experienced management of IT support and audit functions at the Fortune 5 level including: office automation application and infrastructure development, support and controls; development of web based informational and support portals; and network planning, design and implementation.

System Administrator/SAN

Knowledgeable and experienced SAN/Systems administrator. Experienced on multiple brands of storage hardware and network appliances. Resourceful and responsible, able to work independently as well as part of a team.

Ideal Companies: Computer Science Corporation, Abbot Pharmaceutical, EMC, NetApp

Tags for this Online Resume: EMC, NetApp, Dell, Cisco, HP, Compaq, fiber channel, storage, NetBackup

15+ Networks Voice Engineer with in-depth experience in Incident Problem and Change

As an IT professional working for a Global Service Operations Team with15+ years of Network Engineer in-depth experience with concentration in Voice. I've transitioned to IT Service Management and now a Senior Manager in Major Incident and Problem Management supporting different platforms (e.g. Voice, Data, Storage, Collaborative Technologies, Windows, and UNIX). The role is based upon the ITIL (Information Technology In...

Tags for this Online Resume: Cisco Call Manager, Incident/Change/Problem Management, ITIL Certified, Cisco Unitity , VMAX/Clariion Projects, Exchange Server Projects

Project/Change Manager, Plano/Dallas Texas

Network, Server, Incident/Problem Management and Change Operations, working as a TEAM with others to resolve complex issues and meet the clients needs.

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ITIL/ITSM PROCESS ANALYST, Houston TX

Tags for this Online Resume: ITIL Methodologies, Incident/Problem Management, Process Improvement, Troubleshoot/Root Cause Analysis, Performance Reporting, Business Continuity Management

Senior IT Expertise--QA/Test Mgt/Data Ctrs

Over fifteen years of IT Software Testing, Quality Assurance, and Data Center Operations experience. Industry expertise is focused mainly in the Federal Government (EPA, GAO, INS, DOED, and DoD-DFAS and MHP/DBSS), the telecommunications sector (Nortel Networks, AT&T, MCI, and Lucent Technologies), and automotive manufacturing (GM and GMAC). Predominate skill sets have been Performance and Functional Test Management, HP-Uni...

Ideal Companies: Accenture, JP Morgan Chase, Mc Graw-Hill, Ohio Department of Transportation, DFAS-DLA-DSCC

Tags for this Online Resume: Project Management, Software Test Management, Data Center Ops Management

Incident and Problem Manager, Parker Colorado

Infrastructure\Middleware Manager - 9 years Experience

I am an IT Professional with close to 9 years of extensive experience in Infrastructure Management and has worked on designing, implementation, administration of various Middleware system and tools with strong experience in ITIL Release, Change, Incident and Problem Management

Tags for this Online Resume: Infrastructure, Middleware, Weblogic, IIS, Release, Incident

Computer Operations Manager, Tennessee

To work closely with Business partners and Technology to insure all Client SLAs' are met. Continued improvement on Incident and Problem management processes to keep client impact to a minimum.

Tags for this Online Resume: itil certified, Process management, global manager, Mainframe operations, budget, incident management

Problem Manager, Incident Management, Customer support 17 years experience - Federal Way

Looking to use my skills in providing outstanding customer support in the Incident/Problem Management role.