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Online Resumes with "Incident Problem Management"
Manager - 10 Years of Experience - Near 94582
Experience in Information Technology with around 10+ years of experience in Software development and 10 years of experience IT Service Management exposure (IPC, Transition Management) and 5+ years in Account Management and people management skills. * Experienced in using and implementing ITIL concepts for Change, Incident and Problem management * Experienced in managing projects, client interaction, handling key IT Business...
Tags for this Online Resume: Automation, Management, IBM, Ipc, Asset Management
Project Manager - 11 Years of Experience - Near 48154
PROFESSIONAL SUMMARY Project Manager with 11+ years of IT experience. Expertise is in Information Technology Infrastructure Library (ITIL) practices, including Change Management, Incident and Problem Management, SLA Management, gathering business requirements and creating Proof of Concept (PoC). IT Operations expertise includes transitions as well as project management and service delivery. Experience includes: Single point...
Tags for this Online Resume: Troubleshooting, Change Management, Communications, Gateways, Infrastructure, Planning, Telephony, Cisco Unified Communications Manager, Clusters, Documentation
Programmer - 4 Years of Experience - Near 95118
Professional Summary: Over 7 years of Information Technology experience with 4+ years of experience in the Salesforce.com CRM platform as a Developer and Administrator. Provided architectural designs based on customer requirements and led scrum meetings for the project. Extensive experience with Administration, Configuration, Implementation, Development and Production support events on Salesforce.com Platform. Proficient wi...
Tags for this Online Resume: Applications, Data General Eclipse, Eclipse, SalesForce, Support, Email, HyperText Markup Language, Microsoft Windows, Services, Web, sql, java, it jobs, agile, software, html, Salesforce
Application Support
Experienced with use of: different versions of Windows/ Microsoft Office Apps (Excel/Word/PowerPoint/ Outlook/Sharepoint). Atlassian JIRA used for scrum board, and scrum projects. HP Service Manager & Service Now, both used for change, incident, and problem management. LIVEOPS / Skype for business / Lotus Sametime /ITEC - project portfolio Management Center - demand/project/time/resource management. Xmatters - on call Pagin...
Tags for this Online Resume: Computer Operator, Amdahl, Data Processing, Distribution, Mainframe Computer, Payroll, Security, Weapons, Ca7, Customer Service
System Administrator - 4 Years of Experience - Near 66223
Summary: * Over 4 years of experience as a Build Engineer/Admin in automating, building, deploying, and releasing of code from one environment to other environment. * Knowledge and expertise in every phase of SDLC (Software Development Life Cycle), and QALC (Quality Assurance Life Cycle). * Worked as a part of build team a part of build team who handles the change control management in an efficient way to improve the system...
Tags for this Online Resume: ANT, Apache Ant, Automation, Integrate, Java Programming Language, Jenkins, JIRA, Management, Microsoft Windows, Oracle
Project Manager - 30 Years of Experience
Resourceful and experienced Project & Applications Manager with a successful record of accomplishments across multiple types of large and complex enterprise environments. Extensive background managing staff application development security IT audit systems integration projects and budgets. Advanced technical and communication skills driven to provide superior strategic oversight organization and leadership of company resour...
Tags for this Online Resume: Security, Management, Project Management, Project Manager, LMS, Sungard, Assessments, Leadership, Test, Test Plans, sql, agile, software, html, it jobs, linux
Software Engineer - 1 Years of Experience - Near 75078
Strong development and Administration experience in Service Now. * Strong experience in working on the ITIL Process configuration like Incident and Problem Management, Change Management, Notifications, Knowledge Management. * Hands on experience in creating the custom Applications, Modules in Service Now. * Extensive experience on Business Rules, Data Dictionary, UI Actions, UI Policies, Client Scripts and Validations Scri...
Tags for this Online Resume: Applications, Cascading Style Sheets, Configuration Management, Configure, CSS, HyperText Markup Language, Itil, Javascript, Management, Asset Management
Application Support - 15 Years of Experience - Near 28012
Technically astute application support analyst with extensive experience supporting enterprise-wide applications and infrastructure for global financial companies. • Advanced expertise in IT Incident and Problem management, continuity planning, call center operations, and 2nd-level technical support. • Hands-on experience with all phases of software development lifecycle, from concept development to UAT testing, impleme...
Ideal Companies: Bank of America, Wells Fargo, Ally Bank
Tags for this Online Resume: Banking Industry, Real Estate, Compliance, Desktop Computer, Remedy, Development Initiatives, Management, System Testing, Test, Appraisals