Strong development and Administration experience in Service Now. * Strong experience in working on the ITIL Process configuration like Incident and Problem Management, Change Management, Notifications, Knowledge Management. * Hands on experience in creating the custom Applications, Modules in Service Now. * Extensive experience on Business Rules, Data Dictionary, UI Actions, UI Policies, Client Scripts and Validations Scripts. * Experience in configuring the SLAs and OLAs for various ITIL processes as per the client requirements. * Experience in migrating between various environments in Service Now using Update Sets, Import Sets. * Prior hands on experience creating and maintaining SACM reports and dashboards * Experience with integrations of multiple disparate transactional systems across the enterprise * Expertise on defining workflows in Service Catalog items, Approvals and Dynamic tasks in Service Now. * Experience in designing, configuring and customization of forms for various ITIL processes. * Experience in configuring email notifications in Service Now. * Experience in working with Access Controls, Workflow and User Administration in Service Now. * Experience in creating reports in Service Now and schedule the report generation in Service Now. * Experience with Windows Active Directory automation using Service Now Orchestration. * Experience in Service Portal framework. * Excellent experience in Service Now Administration and Production support. * Strong knowledge in all phases of Software Development Life Cycle (SDLC) for enterprise applications. * Strong experience in working in various software development practices like Waterfall, Agile. * Experience with web development technologies Java Script, JQuery, HTML. * Experience in development of web applications J2EE, SharePoint and Web Services. * Experience in working with the workflows using Servicenow workflow editor. * Expertise on defining workflows in Service Catalog items, Approvals and Dynamic tasks in Servicenow.

Highlights:

• Applications
• Cascading Style Sheets
• Configuration Management
• Configure
• CSS
• HyperText Markup Language
• Itil
• Javascript
• Management
• Asset Management