Description
Experience in Information Technology with around 10+ years of experience in Software development and 10 years of experience IT Service Management exposure (IPC, Transition Management) and 5+ years in Account Management and people management skills. * Experienced in using and implementing ITIL concepts for Change, Incident and Problem management * Experienced in managing projects, client interaction, handling key IT Business initiatives, Senior Management reporting and process enhancement and implementation. * Global experience includes 10+ years in software development. * SAP Certified. * COBIT 5 Certified. * ITIL Certified. Domain Knowledge: Telecommunication, Energy and Communication sectors. Airlines, Finance.
