A seasoned change specialist looking for an opportunity with an IT team to manage the enterprises service changes. Throughout my consulting career I had the opportunity to work side by side in the trenches with several business|functional areas. With my combined experience I developed an Inforensics playbook to ensure that all mandatory processes are accounted for during complex service changes.

Highlights:

• Service transition, process alignment with lines of business, incident and problem management
• Management
• Quality
• Quality Assurance
• Security
• Supply Chain
• Support
• Test
• Corrective Actions
• Focus