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Online Resumes with "Customer Service Call Centers"



Director - 20 Years of Experience - Near 84010

SUMMARY OF QUALIFICATIONS I am an experienced professional manager with years of practical oversight and a strong background in operational performance, customer service, call centers, management and staff development, budgeting, tracking key point indicators, sales and marketing, promotions, training development and instructing, as well as properties, facilities and maintenance experience. In my roles working for smaller r...

Tags for this Online Resume: Customer Service, Airlines, Dba (Database Admin), Accounting, Appraisals, Budgetary, Budgeting, Call Center, Coaching, Coding, management

Senior Vice President - 20 Years of Experience - Near 77379

initiatives in the healthcare industry. Intuitive leader with acute business skills and expertise in healthcare programs and market penetration. Extensive experience in managing all client and vendor/partner rela- tions and skilled in developing equipping and empowering teams of staff in a multi-line health plan of over 300,000 members. Experienced in Customer Service/Call Center and Claim Operations manage- ment of high vo...

Tags for this Online Resume: Compliance, Behavioral Health, Configure, Management, Receivables, Claim Processing, Cobra, Planning, Policies and Procedures, Strategic Planning, management, strategic planning, staff management, production management, staff training and development

Customer Service Manager - 16 Years of Experience - Near 44320

CAREER SUMMARY Customer Service / Call Center Manager with specific expertise in resolving complex member and employee concerns. Strong background in problem solving, issue analysis, process improvement, training and team development. Demonstrated ability to work closely with employees of diverse backgrounds, developing and improving performance, with documented accountability. Project management duties completed as needed....

Tags for this Online Resume: Management, Complaints, Call Center, Training, Support, Customer Service, Quality Assurance, Statistics, Test, Administrative Assistant, quality assurance

Admissions Registration Clerk - 5 Years of Experience - Near 27529

My goal is to become a Healthcare Administrator bringing 10+ years' customer service / call center experience, along with over 10 years of experience as a Receptionist and skills in listening, customer service, solving problems, attention to detail and accuracy plus advanced computer skills.

Tags for this Online Resume: Alltel, AT&T, Benefits, Call Center, Customer Accounts, Customer Service, Customer Service Rep, Database, Health Care Industry, Healthcare Administration

Workforce Manager - 20 years

Professional Customer Service and Call Center Manager with 24 years of experience in fast-paced customer service and call center environments. My goal is to acquire a position where my Customer Service and Workforce Management leadership skills, experience and in depth training will ensure customer elation, company growth, department success and career advancement.

Ideal Companies: Dell , Facebook, Google

Tags for this Online Resume: Workforce, Manager, Aspect, Austin, Customer, Staffing, Customer Service, Audit, Management, Resource Management, Training, AVAYA, Cms, MicroStrategy, Automation, management, manager, Reporting

Customer Service Representative - 5 Years of Experience - Near 85035

Professional Summary : Qualified Sales Rep with 5 years fast paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over 5 years retail experience in fast paced, team based environment. Metropcs located o...

Tags for this Online Resume: Administrative Tasks, Call Center, Cash Flow, Cash Flow Management, Communication Skills, Customer Service, International Sales, Inventory, Management, Microsoft Windows, customer service, call center, sales, sales associate, customer service representative

Program Manager - 20 Years of Experience - Near 79423

I am an expert in MS OFFICE Suite of tools, AGILE AT&T Certification, Six Sigma Green belt certification, 17 years of Customer Service Call Center management experience, 7 years Project/Program Management experience. I have exceptional organizational skills, time management, supervisory skills, training, building training materials, incident management, problem resolution, administrative responsibilities for complex teams,...

Tags for this Online Resume: Forecast, Management, Network Services, Networking, Project Management, Services, Agile, Apple Newton, AT&T, Communication Skills, AGILE Certification, MS OFFICE Expert, Project Manager, Data Analyst, Customer Service Manager

Customer Service Manager - 20 Years of Experience - Near 21121

SUMMARY Experienced Customer Service / Call Center Management Professional with expertise in various aspects of the call center industry while leading teams to perform to the highest standards to exceed customer and company expectations. Proven ability to quickly learn different industries, effectively apply acquired knowledge to manage successfully.

Tags for this Online Resume: Documentation, Quality Assurance, Test, Call Center, Call Center Sales, Payroll, Process Improvements, Sales, Scheduling, Account Manager, call center

Manager - 20 Years of Experience - Near 77083

AREAS OF EXPERTISE *Administrative Reporting *Budget Management *Staff Scheduling *Change Management *Coaching and Development *Team and Relationship Building *Credit and Collections *Customer Sales Call Centers *Customer Service Call Centers *Inbound/Outbound Call Centers *Employee Relations *Risk Management *Hiring/Termination *Labor Relations *Training - New Hire, Continuous *Work Force Management

Tags for this Online Resume: management, manager, Call Center, Customer Service, Change Management, Coaching, Back Office, Billing, operations manager

Recruiter - 15 Years of Experience - Near 92111

CAREER HIGHLIGHTS: Professional Recruiter skilled at locating talent for a wide variety of positions ranging from Customer Service, Call Centers, Administrative Assistants, Executive Assistants, Sales & Marketing, HR Professionals, Finance and Accounting Delivered full cycle recruiting expertise and results for mid-level professional roles up through C-level leadership roles including but not limited to sourcing, screening,...

Tags for this Online Resume: Documentation, Sales, Business Development, Cold Calling, Compensation, Email, Recruiter, Transitions, Workers Compensation, Accounting, human resources, recruiter, recruiting, staffing, customer service, employee relations, Recruiting

Customer Service Representative - 20 Years of Experience - Near 38105

My career summary consists of a variety of work experience. Work in the administrative clerical and customer service realm has been the most prevalent for the past 20 years. My main objective is to obtain a competitive ranged, suitable, position in either of these areas: customer service/call center representative, data entry, or Receptionist position.

Tags for this Online Resume: call center representative, rec, data entry, customer service, Bartlett, Cordova

Customer Service Supervisor - 20 Years of Experience - Near 08362

Summary of Qualifications * Seasoned experience in customer service and call center environments. * Self-motivated excellent interpersonal, communication, and managerial skills. * Adept at managing responsibilities simultaneously. * Experienced at delegating authority and motivating others, to ensure efficiency and productivity.

Tags for this Online Resume: Telephony, Applications, Customer Service, Meridian, Reviews, Salesperson, Scheduling, Statistics, Voice, AVAYA