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Online Resumes with "Customer Complaints "
Customer Service Representative - 12 Years of Experience
SUMMARY OF QUALIFICATIONS: *Performed general office duties to include typing, filing, and maintaining records of information *Excellent listener patient and sensitive to clients needs calm under pressure *Extensive experience in operations-responding to customer complaints, resolving problems, interacting with credit department to ascertain customer account status *Well-developed communications, interpersonal and organizat...
Ideal Companies: TELECOMMUNICATION COMPANIES
Tags for this Online Resume: Billing, Customer Service, Complaints, Quality Assurance, Test, Troubleshooting, Accounting, Accounting Records
Industrial Production Manager - 20 Years of Experience - Near 91320
ACCOMPLISHMENTS * Designed, developed and implemented production programs - enhanced productivity by 300% with personnel cost savings of 57%. * Developed a JIT Assembly Process for Build to Order and Build to Stock - Successfully improved process thru put from Order Point of Entry to Shipping. * Implemented an In-Process Quality program - Successfully improved process thru put, product quality, assembly processes, customer ...
Tags for this Online Resume: Manufacturing, Inventory, Inventory Control, Quality, Quality Assurance, Quality Control, Injection Molding, Engineering, Forecasting, Layout
Federal Government
Career Summary Ten years working as a Freedom of Information Act (FOIA) Analyst working with several government agencies such as the Department of Veterans Affairs (VA), Treasury Department Disclosure Services (TDS) and Department of the Air Force (AF) FOIA Liaison Office. My duties included: keeping track of the backlog cases. Preparing and piloting the annual FOIA training, organizing the AF Annual Information Access Trai...
Tags for this Online Resume: Government, FOIA
Marketing - Near 94401
Summary of Qualifications Seeking a position in Medical Affairs/Medical Writing/Regulatory Affairs/Marketing/Publications: * Pharmaceutical, Medical Device, Biotech and High Tech industry management experience and training * Expertise in translating complex technical, scientific and medical information into internal and global customer communications strong client communication skills Experienced with literature reviews, se...
Tags for this Online Resume: Advertising, Management, Project Management, Statistical Analysis, Telemarketing, Billing, Budgeting, Certificate Authority, CMM (Capability Maturity Model), Coding
Director
Dedicated and Strategic QA Professional with more than fifteen years of progressive experience in both large and small pharmaceutical companies both US based and international. Extensive experience in development through commercialization of solid oral dosage products. Comprehensive knowledge of cGXP and ICH guidelines. Leader of process and manufacturing compliance, document control programs, QA analytical sciences, vali...
Tags for this Online Resume: Internal and External Audits, Vendor Management, Quality Systems, CAPA, Customer Complaints, Chemistry Machine Control
Human Resource Training Specialist - 4 Years of Experience - Near 92551
Summary Bilingual in Spanish, Multi-faceted, efficient, fast learner, reliable and result oriented. Though I have 4 years in construction setting, I also have 15+ years of experience in customer service while supporting executives, human resources, and managers to improve internal operations for corporate businesses 9/2016 - Present Upland, CA Human Resources/ Recruiter/ Payroll Recruit for Field Positions using social medi...
Tags for this Online Resume: Audit, Benefits, Bilingual, Billing, Complaints, Construction, Customer Service, Data Entry, Filing, Human Resources
Manager - 14 Years of Experience - Near 95828
Summary Manager/HR/Payroll/Loan Specialist * 20 years experience in a managerial, marketing, and budgeting positions * 24 years experience in customer service and sales * Experience in resolving customer complaints, bookkeeping, training * Background in Restaurant Food Service Operation and banquet/special event catering
Tags for this Online Resume: Budgeting, Marketing Management, Sales, Customer Service, Scheduling, Asynchronous Transfer Mode (ATM), Complaints, Food Service, HR, Human Resources
Human Resources Manager - 4 Years of Experience - Near 77578
General Manager QUALITY ASSURANCE Manager Pilot flyingJ LLC. Jun 2104 to Mar 2017 * Accomplishes quality assurance human resource objectives by recruiting selecting orienting training assigning scheduling coaching counseling and disciplining employees communicating job expectations planning monitoring appraising and reviewing job contributions planning and reviewing compensation actions enforcing policies and procedures. * ...
Tags for this Online Resume: Benefits, Compensation, Complaints, Corrective Actions, Customer Relationship Management, Documentation, Leadership, Management, Manufacturing, P&L
Quality Manager - 12 Years of Experience - Near 48240
Career Highlights * Over 20 years in Automotive Industry i.e. plastics ( interior and exterior), foam, glass, navigation radios, paint and sheet metal. * Supported business segments working directly with customers to identify issues, communicated findings, took corrective actions and implemented preventative measures. * Primary Management representative for customer, TS, and ISO audits. Spearheaded implementation of quality...
Tags for this Online Resume: Corrective Actions, Process Improvements, Quality, Quality Assurance, Quality Control, Kaizen, Management, Process Improvement, 5S, Automotive
Managing Director
Career Highlights SME Governance Mortgage Consulting: Appointed to serve as a Regulatory Monitor for a deficient Loan Servicer regarding MS, DOJ, and CFPB findings. Recommended best practices in the business units requiring remediation resulting in measurable decrease customer complaints. Optimizing Customer Relations: Improved customer experience by developing and managing a 24 FTE Level 2 Help-Desk Support Center within D...
Ideal Companies: Wells Fargo Bank, Bank of America, US Bank, JP Morgan Chase, Goldman Sachs, Citi Corp
Tags for this Online Resume: COO, Default Servicing, Regulatory monitor, Policy, execution, compliance, Underwriting, Audit, policy, Human Resources, PMO, program
Plant Manager - 10 Years of Experience - Near 60564
Qualifications Profile Results-driven and goal-oriented professional with broad-based experience in industrial engineering, employee relations, quality and operations, product development, and project management. Skilled at establishing and managing contract manufacturers around the globe, while leading its development and ensuring organizational success. Equipped with exceptional ability to build and cultivate professional...
Tags for this Online Resume: Audit, ISO, Manufacturing, Quality, Quality Assurance, Data Analysis, Internal audit, ISO 9001, Process Improvements, Product Development
Legal Secretary - 2 Years of Experience - Near 33544
Office functions for the last two years for client's records with confidential information and auditing the files organizational processes workflows policies and procedures of administrative support with 100%. * Some courteously assisted customer's timeless quality resolving customer complaints or issues. Reputation for dependability honesty dedication and enthusiasm provide premium service to both internal and external cus...
Tags for this Online Resume: Services, Rehabilitation, Audit, Complaints, Policies and Procedures, Retail
