Summary Bilingual in Spanish, Multi-faceted, efficient, fast learner, reliable and result oriented. Though I have 4 years in construction setting, I also have 15+ years of experience in customer service while supporting executives, human resources, and managers to improve internal operations for corporate businesses 9/2016 - Present Upland, CA Human Resources/ Recruiter/ Payroll Recruit for Field Positions using social media, indeed, monster, postings throughout local areas * Lead new hire orientation, keep track of new hire eligibility for medical benefits and enroll those that elected * Recruitment, Increasing retention by 15% * Implemented new policies to both owner of the company as well as employees * Maintain employee files, while proactively updating and maintaining the files * Daily audit of hours, lessening the errors in payroll by 95% * Distribute payroll checks/pay stubs * Lead monthly Foreman meetings as well as safety meetings * Perform annual evaluations for employees 10/2013 - 9/2016 Ajilon/Gothic Landscape Riverside, CA Operations Administrator/Payroll/Human Resources Assistant * Lead new hire orientations, benefits enrollments, and payroll assistant * Lead on the job trainings resulting in a dropped number of safety related issues * Managed payroll for Operations team, vacation/sick * Maintained employee information confidential on a need to know basis * Provided Change Orders for extra work not in contracts * Managed billing for Operations team resulting in 35% monthly savings for early payment * Reviewed contracts for proper billing, budgets, monthly cost, * Provide support to Operations team and safety committee * Created and Managed special projects * Organized Safety Meetings and Employee Appreciation Meetings resulting in 75% retention 7/2012 - 8/2013 Carlisle, IT Riverside, CA Administrative Clerk/Human Resources Assistant * Answer phones, greet people, data entry, maintain an organized front desk * Lead new hire orientations, benefits enrollments * Lead on the job trainings, * Screen applications as well as administer placement tests * Assist with payroll changes and vacation/sick requests * Worked directly with HR on disciplinary actions and terminations * Manage Outlook calendar for plant and supervisors, supply inventory * Provide support to management team and safety committee 12/2009 - 12/2011 Wilmington First Assembly Wilmington, CA Receptionist * Perform light duties, answering phones, filing, copies, printing and faxing, taking minutes, memos and letter writing. 9/1997 -6/2009 Public Communications Services Los Angeles, CA Field Service Regional Manager * Monitored attendance, payroll, participated in interviews, hiring and termination process * Scheduled and lead conference call meetings or in house meetings * Maintained confidentiality of sensitive information involving others on a need to know basis * Established and maintained files to provide an appropriate audit * Worked my way up to manage a team of over 30 members nationwide with effective coaching while reporting to Director of Operations * Scheduled and lead quarterly meetings for high risk accounts * Managed and controlled escalated customer complaints * Established and maintained effective vendor management * Created and provided travel itineraries for staff VP of Operations and myself

Highlights:

• Audit
• Benefits
• Bilingual
• Billing
• Complaints
• Construction
• Customer Service
• Data Entry
• Filing
• Human Resources