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Online Resumes with "Center management"
Manager
Tags for this Online Resume: Bilingual, Call Center, Call Center Sales, Sales, AVAYA, Business Management, Cobol Programming Language, Communication Skills, Compliance, Customer Service
Manager - 17 Years of Experience - Near 30035
Tags for this Online Resume: Bilingual, Call Center, Call Center Sales, Sales, AVAYA, Business Management, Cobol Programming Language, Communication Skills, Compliance, Customer Service
Environmental Engineer
Professional summary Mr. Patel is a Certified Professional Geologist and licensed Professional Geologist with over 25 years of experience conducting environmental/hydrogeological investigations and remediation projects. He has specialized experience in the field of geology/hydrogeology and environmental/ geotechnical engineering in the United States and internationally. His experience include in all phases of data collectio...
Tags for this Online Resume: Construction, Collection, Packer, Planning, Remedy, Video, Construct (App Dev Tool), Management, A SERIES, Bridges
Vice President - 12 Years of Experience - Near 07302
Profile Hands-on manager with highly developed negotiation skills and experience in cultivating strategic business partnerships. Equally strong in budgeting and financial management. * Project Management - Solid background in developing, executing, evaluating and implementing new incentives for different departments with in the organizations. * Team Building - Decisive team leader with extensive experience recruiting and hi...
Tags for this Online Resume: Management, Banking Industry, Book of business, Business Development, Cash Flow, Cash Flow Analysis, Financial, Financial Statements, Retail, Retail Banking
Customer Service Manager
Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...
Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills
General Manager
Career Highlights * Received Sales Center of the Year Award for West Texas Market Unit based on positive performance to plan in several metrics (volume, gross profit, revenue, break and damage loss, and employee turnover). * Spearheaded Project Connect, a point of sale messaging program that drove 50+% business growth in Coca-Cola's top outlet and 15% growth in its bottom outlet at end of its 6-month test period. Ultimately...
Tags for this Online Resume: Metrics, Sales, Wholesale, Management, Messaging, Point Of Sale (Pos), Retail, ROI, Team Lead, Test
Customer Service Manager
Areas of Expertise Operations Management Sales Order Management Strategic Planning Performance Metrics Team Building & Leadership Process Improvements Performance Management Training & Developing Staff Customer Relationship Management Systems (Siebel & Salesforce) Vendor Management Customer Support Employee & Customer Retention Contracts & Order Processing Operational Efficiency Complex Problem Solving
Tags for this Online Resume: Call Center, Financial, Financial Services, Management, Metrics, Sales, Services, Training, Automation, Back Office
Director
AREAS OF EXPERTISE * Contact Center Management * QBR Preparation * BPO experience * Multi-site experience * Staffing and Resource Management * Performance Management (KPIs, SLAs)
Tags for this Online Resume: Call Center, Retention, Billing, Operating Systems, Sales, Firepond Concierge, Management, Oracle Parallel Server, Resource Management, Voice
Financial Manager - 20 Years of Experience - Near 11727
SUMMARY________________________________________ High powered professional whose talents shine in a competitive, innovative and creative environment. Manage and lead for increasing sales with responsible growth, improving client retention, growing customer base, and complying with operational excellence. A team leader, who finds passion in coaching, teaching, mentoring both associates and clients to achieve their life goals.
Tags for this Online Resume: Services, Insurance, Life Insurance, Series 6, Customer Service, Annuity, customer service skills, Financial, Banking Industry, Management
Sales Manager - 20 Years of Experience - Near 80108
Tags for this Online Resume: Business Development, Inside Sales, Sales, Management, Planning, Strategic Planning, Quality, Quality Assurance, Quality Control, Recruiting
In Between - 14 Years of Experience - Near 73099
Summary Adaptable, astute, competitive professional with 8 years of progressive leadership experience. Successful track record of exceeding company objectives through efficient operations management while maintaining the highest level of customer service.
Tags for this Online Resume: Delinquent Accounts, Business Strategies, Leadership, Insurance, Administrative Assistant, Human Resources, Insurance Claims, Accounting, Appraisals, Attention to Detail
Manager - 13 Years of Experience - Near 33313
Major Accomplishments * Developed a scorecard within the department that allowed leadership to successfully develop, mentor and train front line employees to enhance the department's productivity and focus. * Assisted and facilitated meetings and trainings with all of the business services stake holders, to include tech ops, order entry teams, sales, construction and maintenance with the desire to improve business services ...
Tags for this Online Resume: Management, Support, Technical Support, Focus, Leadership, Microsoft, Microsoft PowerPoint, Sales, Sales Support, Metrics