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Online Resumes with "Call center support"



Telecommunications Engineer/Manager - 15 Years of Experience - Near 07208

ACCOMPLISHED, RESULTS-DRIVEN TELECOMMUNICATIONS MANAGER & ENGINEER Troubleshoot and maintain telecommunication networks while improving quality and controlling costs. Apply vast telecommunications experience, both military and corporate, for operations and project management. Develop strong relationships with vendors, ensuring all projects remain on track and costs are minimal. Recognized for “hands-on” management style wi...

Tags for this Online Resume: Avaya, Telecommunications, VoIP, ITIL, Vendor Management, Disaster Recovery, LandLine Networks, Wireless Networks

Local Government - 1 Years of Experience - Near 33594

YENNY Diaz 4114 copper Canyon Blvd Valrico, FL 33594 HYPERLINK "mailto:Yenny2077@gmail.com" Yenny2077@gmail.com (M) 732-910-1865 Seek the Challenging Position of Bilingual Customer service Representative A gifted experience in performing office support duties which involve customer satisfaction. Summary of Qualifications More than 3 years’ experience. Sound knowledge of basic business arithmetic; techniques and met...

Tags for this Online Resume: apparel production, customers service, postal servise, pharmaceutical

Customer Service Supervisor

Tags for this Online Resume: Call Center Supervisor, Customer Service Supervisor, Call Center Support

Computer Programmer - 7 Years of Experience

PROFESSIONAL SUMMARY: * 8+ years of overall IT experience including 5+ years of experience with Salesforce.com CRM platform. * Certified Force.com Developer/Administrator & Platform App Builder. Find the active certifications at http://certification.salesforce.com/verification-email*init=1&email=ksandeep.sfdc@gmail.com * Experienced in all phases of Software Development Life Cycle (SDLC), Environment systems and project lif...

Tags for this Online Resume: Customer Relationship Management, Information Technology, Data General Eclipse, Eclipse, Email, Management, Services, Triggers

Medical or Health Services Manager - 16 Years of Experience - Near 33330

Accomplishments * Implemented and deployed Medical Applications at Hospitals, Clinics and within Cruise ships medical facilities. * Managed moves and expansion projects of Call Centers both domestically and internationally. * Managed projects that involved Database and Software upgrade rollouts to over 2500 workstations nationwide * Reengineered mainframe process to reduce processing time by 40 % (24 hours) and storage spac...

Tags for this Online Resume: Management, Procurement, Project Management, Training, Software, Software Development, Asset Management, Call Center, Desktop Computer, DSS

Team Leader - 17 Years of Experience - Near 75287

SUMMARY An Information Technology professional with over 20 years of comprehensive experience seeking a challenging position where technical skills and customer focus may be utilized to aid in career growth and company profitability. Highly knowledgeable in all IT areas as well as business principles and processes. Background encompasses help desk level I/II/III support, identification of automated solutions, and working cl...

Tags for this Online Resume: Acceptance Testing, Active Directory, Documentation, Management, Microsoft Active Directory, Procurement, Technical Documentation, Test, Active Server Pages, Application Support, azure

Director of Supply Chain - 20 Years of Experience - Near 33511

QUALIFICATIONS: 1977 - 2013 Verizon Communications Accomplished with a dynamic 36-year history of leadership in multiple operations including 13 years of executive level management within Verizon Communications. Defined as a results focused executive with key roles/responsibilities dedicated to improving shareholder value and company growth. Director Supply Chain Management - Logistics Services Director Supply Chain Managem...

Tags for this Online Resume: 3PL, Account Management, Audit, Business Requirements, Capital Expenditures, Customer Relationship Management, Data Analysis, English Language, Financial, Forecasting

Help Desk Specialist

SUMMARY OF QUALIFICATIONS Over 20 years performing PC hardware/software help desk support and call center support (high volume). Experience working in fast paced and rapidly changing environments. Assistant Project Management experience Excellent customer service and problem resolution skills Strong background in Staging and deployments, Experience with Microsoft Office Suite 2013, 365 and earlier, Outlook, Lotus Notes, Win...

Tags for this Online Resume: Software, CIS (Ibm Customr Info Sys), Clubs, Management, Project Management, Project Manager, Remedy, Help Desk Support, Support, Technical Support, Help Desk, Desk Side, Data Manipulation

Customer Service Manager - 20 Years of Experience - Near 75146

Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...

Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador

Customer Service Manager - 15 Years of Experience - Near 21030

SUMMARY Benefits Operations Administrator with extensive experience in process management, daily reporting and call center support within the benefit enrollment industry. Proven abilities in quality assurance, troubleshooting and project management resulting in operational efficiency. Expertise in enrollment systems for customer and client problem resolution to ensure satisfaction. Adept at compliance regulations including ...

Tags for this Online Resume: call center, retail, customer service, customer service representative, Compliance, Benefits, Billing, Communication Skills, Lotus, Lotus Notes

Business Analyst - 15 Years of Experience - Near 51501

Summary of Qualifications Results-oriented PMO Analyst adept in project management and strategic planning while supporting multiple * Extensive business risk management experience with a solid academic background in business administration, audit management, and risk management * Exceptional communication skills and demonstrated ability to create and manage cohesive, productive work environments Areas of expertise: PROGRAM ...

Tags for this Online Resume: ADT, Agile, Android, Applications, ARM, Associate in Risk Management, Audit, BMC Software, Budgeting, C Programming Language

Technical Writer - 20 Years of Experience - Near 75002

Accomplishments * Created Information Technology policies and procedures (MSWord) for the technology leader in activity & participant management software. Asset management, audio-visual support, call center support, desktop engineering, executive support, messaging, mobile device IT support, print services. * Help desk and related documentation for IT/infrastructure organization (ITIL-aligned): * Configuration and administr...

Tags for this Online Resume: Documentation, Management, SharePoint, Sharepoint Technologies, Applications, Content Management, Data Sheets, Extensible Markup Language (XML), Microsoft Office, Services, PowerPoint, instructional design, business process, policy, procedure, SOP, training development, curriculum design, Visio, financial industry, mortgage, banking, telecommunications, software documentation, user guide