Occupation:Customer Service Manager |
Location:Cockeysville, MD |
Education Level:High School/GED |
Will Relocate:YES |
Description
SUMMARY Benefits Operations Administrator with extensive experience in process management, daily reporting and call center support within the benefit enrollment industry. Proven abilities in quality assurance, troubleshooting and project management resulting in operational efficiency. Expertise in enrollment systems for customer and client problem resolution to ensure satisfaction. Adept at compliance regulations including the Affordable Care Act for adherence and cost savings. Excellent team collaboration, customer service, analytical and communication skills.
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