ACCOMPLISHED, RESULTS-DRIVEN TELECOMMUNICATIONS MANAGER & ENGINEER Troubleshoot and maintain telecommunication networks while improving quality and controlling costs. Apply vast telecommunications experience, both military and corporate, for operations and project management. Develop strong relationships with vendors, ensuring all projects remain on track and costs are minimal. Recognized for “hands-on” management style with strong work ethic, inspiring colleagues to be highly productive. Implement, maintain, and troubleshoot fixed line, mobile, and VoIP networks. Interpret telecommunications data, identifying ways to save money and maximize use of resources for organization. Areas of Expertise include: Call Center Support | Disaster Recovery Planning | Vendor Relations Keen Troubleshooting Skills | Contract Negotiation | Operations & Project Management | ITIL Procedures & Policies Compliance | US Army Veteran

Highlights:

• Avaya
• Telecommunications
• VoIP
• ITIL
• Vendor Management
• Disaster Recovery
• LandLine Networks
• Wireless Networks