Description
SUMMARY An Information Technology professional with over 20 years of comprehensive experience seeking a challenging position where technical skills and customer focus may be utilized to aid in career growth and company profitability. Highly knowledgeable in all IT areas as well as business principles and processes. Background encompasses help desk level I/II/III support, identification of automated solutions, and working closely with business stakeholders as a project leader to achieve business objectives. A self-motivated individual who has an excellent sense of teamwork. Experience in: Client Technical Project Management Project Management Technical Call Center Support Organizational Planning Quality Assurance Technical Writing Technical Training Testing
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