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Online Resumes with "Call center environment "



Network Engineer - 10 Years of Experience - Near 77020

SUMMARY * 10 years of Extensive work experiences on Cisco Switches, Cisco Routers, Load Balancers & Cisco Firewalls. * Proficient experience in configuring Cisco Catalyst 2900,2960, 3560, 3750, 4500, 4900, Legacy Cat 6500 series and Nexus 7010, 5548 and 2248 switches and deep understanding of architecture. * Hands On experience Cisco IOS/IOS-XR/NX-OS, Juniper JUNOS for configuration & troubleshooting of routing protocols...

Tags for this Online Resume: Infrastructure, Software, Wireless, Multiprotocol Label Switching, T1, Virtual Private Network, Connectivity, Routing Information Protocol, Ssl, VISIO, Firewalls

Administrative Assistant - 3 Years of Experience - Near 91910

Professional Summary Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over [5] years retail experience in a fast-paced, team-based environment. Excellent communicator with [5] years in a demanding call center environment as a Customer Service Specialist Friendly Sales associate adept at working...

Tags for this Online Resume: Complaints, Customer Service, Retail, Sales, Support, Manufacturing, Problem Solving, Problem Solving Skills, Administrative Tasks, Call Center

Customer Service Manager - 14 Years of Experience - Near 85041

HIGHLIGHTS OF QUALIFICATIONS: Accomplished Program Manager / Business Manager and Call Center Management Professional offering over 20 years of successful performance, proven proficiency and accomplishments in: * Senior Benefits Advisement/Consulting - Arizona State Retirement System * Healthcare / (Medicare/Medicaid) Supervisory Experience and general back ground of Appeals & Grievances - US Health Dept. * Project & Busine...

Tags for this Online Resume: Bilingual, Call Center, Customer Service, Training, Cms, Medicare, Insurance, Management, Benefits, ACD

Customer Service Representative - 19 Years of Experience - Near 55376

Organized and articulate professional providing a high level of customer service to build and grow relationships with customers in an effort to grow business. Strong verbal, written and interpersonal communication skills. Customer Service Administrative Technical Call center environment Sales and marketing Order processing Multi-state territory Handle escalated calls Billing resolution Customer/business relations Contract n...

Tags for this Online Resume: Complaints, Customer Service, Information Requests, ACH, Administrative Assistant, Data Entry, Payment Processing, Billing, Inventory, Sales

Help Desk Specialist - 20 Years of Experience - Near 08816

Summary: Assist and interact with client base in US and Canada with production reports in a 24x7 brokerage processing services operation. User support and customer service on company supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action in a timely manner. Escalate requests to management as needed. Work with all aspects of Windows such as Microsoft office suite of products...

Tags for this Online Resume: Help Desk, Applications, Documentation, Management, Production Control, Support, Unix, Xerox, citrix, active directory, Client services, help desk analyst

Education Teacher - 20 Years of Experience - Near 30328

Experienced with analyzing initial transfer credit and course work * Advised potential and current students in both undergraduate and graduate degree programs with respect to academics in a call center environment * Partnered with internal and external resources for students regarding various degree programs via telephone, email and in person * Subject Matter Expert (SME) for Business, Criminal Justice, Information Technolo...

Tags for this Online Resume: Internal Auditor, Child Care, Recruiter, Applications, Call Center, Customer Service, Email, Human Resources, Information Technology, Management

Customer Service Representative - 20 Years of Experience - Near 32205

Polished, professional Customer Service Rep offering, 15 years of experience providing customer support in busy call center environments for public communication and collection industry employers, an unwavering commitment to customer service, with the ability to build productive relationships. Resolve complex issues and win customer loyalty. Strategic-relationships/partnership-building skills-listen attentively, solve probl...

Tags for this Online Resume: Telecommunications, Audit, Customer Service, Data Entry, Quality Assurance, Test, Delinquent Accounts, Management, Skip Tracing, Collection, Customer

Loan Officer - 19 Years of Experience - Near 19143

PROFESSIONAL SUMMARY: A goal-oriented professional majoring in accounting, who has over 20 years of financial and professional experience, with extensive experience in commercial loans, customer service and management. An effective communicator with customers, possessing a high level of expertise in loan processing, financial statements account management, analysis and customer contact management including the expeditious r...

Tags for this Online Resume: Management, Problem Solving, Services, Training, Complaints, Customer Service, Financial, Financial Statements, Reconciliations, Teller, Problem solving

Construction manager - 20 Years of Experience - Near 33028

PROFILE Dynamic, driven Business Management Professional with diverse experience in highly competitive markets including Operations Management, Customer Service, and Staff Training & Development with exceptional business acumen. Proven excellence in driving Infrastructure Development, Operational Performance, Customer Service/Satisfaction, Client Retention, Performance Optimization, and Process Improvement Initiatives. Sign...

Tags for this Online Resume: Training, Management, Support, AT&T, Customer Service, broadband, Cabling, Construction, Engineering, Infrastructure

Manager - 15 Years of Experience - Near 27409

COVER LETTER: Hello Hiring Team, As a dedicated operations and customer support professional with over 15 years of proven success managing operational efficiency within call center environments, I deliver results. My success is demonstrated by an ability to manage multiple centers and cross-functional teams through large-scale implementations, as well as oversee daily production. I am a collaborative leader with the right c...

Tags for this Online Resume: AT&T, Customer Service, Forecast, Forecasting, Inventory, Microsoft, Microsoft Excel, Policies and Procedures, Schematics, Wireless

Collections Agent - 20 Years of Experience - Near 75222

QUALIFICATIONS SUMMARY Over 15 years combined experience making Credit Determinations, Collection of high volume Auto, Bank Credit Card and Computer Software portfolios, strong Customer Service background, plus Collection Supervisor expertise. SKILLED AREAS * Applied knowledge of various Telephone Systems and Software Applications * Telephone Etiquette & Personal Soft Skills * Use of Auto Dialer to handle inbound and outbou...

Tags for this Online Resume: Sales, Collection, Mortgage Loans, Policies and Procedures, Applications, Call Center, Credit Card, Credit Lines, Customer Service, Past Due Accounts

Telecomm Specialist - 10 Years of Experience

A highly-motivated Telecommunication Engineer 3 years of experience in the industry. Expertise in software and hardware configuration and installation of PBX switches and voicemail systems as well as programming and engineering in a call center environment. Strong ability in project management complex high-volune product delivery material resourse planning conflict resolution team player dedicated employee with strong inter...

Tags for this Online Resume: Troubleshooting, Rf, Video, Support, Accounting, Active Directory, AVAYA, Call Center, Cms, Data General Nova