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Online Resumes with "Call center environment "



Customer Service Representative

PROFESSIONAL SUMMARY 10 years of experience providing customer support in busy call center environment for public utility insurance sales and many other call center Industries. An unwavering commitment to customer service with the ability to build productive relationships resolve complex issues and when customer loyalty. Strategic- relationship/ partnership building skills - listen attentively, solve problems creatively and...

Tags for this Online Resume: Communication Skills, Email, Support, Verbal Communication, Verbal Communication Skills, Call Center, Insurance, Insurance Sales, Sales, Customer Service, Call center customer service

Director - 20 Years of Experience - Near 54313

Experienced senior leader who brings more than 21 years of strategic oversight for sales and agency call center environments seeking a challenging position that allows me to enable growth and breakthrough results for the business and the people.

Tags for this Online Resume: Call Center, Sales, Management, Process Improvement, Budgeting, Forecasting, Planning, Process Improvements, Sales Support, Support, Operations, Customer Service, LEAN, Vice President, P & L, Executive

Information & Record Clerk - 20 Years of Experience - Near 30044

PROFESSIONAL SUMMARY Qualified Customer Service Specialist with 30 years in fast-paced customer service and call center environments. Personable and professional under pressure. Motivated customer service specialist with over 15 years retail experience in a fast-paced, team-based environment.

Tags for this Online Resume: Sales, Management, Administrative Tasks, Complaints, Customer Service, Data Processing, Inventory, Call Center, Communication Skills, Microsoft Windows, customer service

Featured Profile

Network Administrator - 20 Years of Experience - Near 28075

Career Summary I have over 16 years' experience in Network Server administration and support. Although my concentration is Network Security, I have extensive experience with the challenges of end user concerns and customer support and the technical acumen to manage relational databases and tables. This would include access control, network troubleshooting, VoIP, hardening servers and securing wireless connections. I am also...

Tags for this Online Resume: Information Security, Security, Desktop Computer, Intrusion Detection, Management, Microsoft Active Directory, Satellite, System Security, Active Directory, HP

Workforce Manager - 20 years

Professional Customer Service and Call Center Manager with 24 years of experience in fast-paced customer service and call center environments. My goal is to acquire a position where my Customer Service and Workforce Management leadership skills, experience and in depth training will ensure customer elation, company growth, department success and career advancement.

Ideal Companies: Dell , Facebook, Google

Tags for this Online Resume: Workforce, Manager, Aspect, Austin, Customer, Staffing, Customer Service, Audit, Management, Resource Management, Training, AVAYA, Cms, MicroStrategy, Automation, management, manager, Reporting

Customer Service Representative - 7 Years of Experience - Near 11373

Excellent communicator with 7 years experience working in demanding call center environment as a Customer Service Representative.

Tags for this Online Resume: Annuity, Insurance, Call Center, Communication Skills, Inventory, Merchandising, Microsoft Excel, Microsoft Word, Email, Management

Customer Service Representative - 5 Years of Experience - Near 85035

Professional Summary : Qualified Sales Rep with 5 years fast paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over 5 years retail experience in fast paced, team based environment. Metropcs located o...

Tags for this Online Resume: Administrative Tasks, Call Center, Cash Flow, Cash Flow Management, Communication Skills, Customer Service, International Sales, Inventory, Management, Microsoft Windows, customer service, call center, sales, sales associate, customer service representative

Data Analyst - 15 Years of Experience - Near 90703

Summary Developer certified in 2015 EPIC Clarity Inpatient adapt at developing, implementing and integrating scalable reports/applications and providing support in the use of business related tools and applications. Key strengths include: * EPIC Clarity Inpatient Certified 2015 * Extensive knowledge of EPIC Inpatient 2015 * Knowledge of EPIC ASAP * Knowledge of Qlikview * Healthcare experience (Claims, quality, pharmacy, do...

Tags for this Online Resume: Crystal Reports, Business Objects, Business Objects Reporting Tool, Quality, Quality Assurance, Applications, Business Requirements, Database, SAP, Training, epic, healthcare, ehr, managed care, qlik, analyst

Customer Service Supervisor - 20 Years of Experience - Near 23060

Summary of Experience I possess over twenty years of experience in customer service, customer service management and as Director of Customer Service. My experience has developed into a customer service style that is effective in any customer service environment. This ranges from face to face interactions and within call centers. As Director of Customer Service I have experience, reviewing and critiquing resumes along with s...

Tags for this Online Resume: ERISA, Profit Sharing, ACD, Automatic Call Distribution, Applications, Underwriter, Underwriting, Call Center, Coaching, Complaints, customer service, customer service representative, call center, sales

Project Manager - 15 Years of Experience - Near 35043

ACCOMPLISHMENTS * Managed and coordinated front end upgrades (including preloading of all equipment) with switch techs company-wide. SDLC extensive. Result: Savings to company of $30,000.00 per switch, for a total of $360,000.00 (twice) (with ITC Deltacom) * Initiated an internal DMS network training program. Developed and instructed multiple classes. Result: Saved the company over $150,000.00 in training expenses. (with IT...

Tags for this Online Resume: FileNet, Network Operations Center, Networking, NOC, Cascading Style Sheets, CSS, Management, Oracle, Project Management, telecommunications

Recruiter - 3 Years of Experience - Near 95030

Professional Summary -Customer service professional seeking a management role. Excellent reputation with customers as a competent, knowledgeable and helpful professional. Promptly & efficiently met the needs of clients on a daily basis via telephone, fax, email or in person. Call center representative versed in customer support in a high call volume environment. Superior computer skills and telephone etiquette. Motivated cu...

Tags for this Online Resume: Sales force , Administrative Tasks, Customer Service, Accounting, Community Development, Complaints, Inventory, Management, Marketing Management, Contract Negotiations, Forecast, Light Emitting Diode, Apple MacIntosh Operating System, Applications, Business Intelligence, SAP

Sales Manager

Career Summary Operations manager with a ten year record of successful launching, directing and managing of large scale programs in a call center environment by performing management functions such as, planning, scheduling, organizing, and tracking processes and ensuring the feasibility of each project. A senior position in the Business Industry with a focus on Operational Management, Team Leadership, and Process Improvements.

Tags for this Online Resume: Emergency Medicine, Nursing, Accounts Payable, Data Entry, Inventory, Payroll, Logistics, Management, Microsoft Excel, Spreadsheet, sales, manager