PROFESSIONAL SUMMARY 10 years of experience providing customer support in busy call center environment for public utility insurance sales and many other call center Industries. An unwavering commitment to customer service with the ability to build productive relationships resolve complex issues and when customer loyalty. Strategic- relationship/ partnership building skills - listen attentively, solve problems creatively and use tact and diplomacy to find common ground and Achieve win-win outcomes.

Highlights:

• Communication Skills
• Email
• Support
• Verbal Communication
• Verbal Communication Skills
• Call Center
• Insurance
• Insurance Sales
• Sales
• Customer Service
• Call center customer service