Polished, professional Customer Service Rep offering, 15 years of experience providing customer support in busy call center environments for public communication and collection industry employers, an unwavering commitment to customer service, with the ability to build productive relationships. Resolve complex issues and win customer loyalty. Strategic-relationships/partnership-building skills-listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes

Highlights:

• Telecommunications
• Audit
• Customer Service
• Data Entry
• Quality Assurance
• Test
• Delinquent Accounts
• Management
• Skip Tracing
• Collection
• Customer