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Online Resumes with "Call center "



Revenue Management - 20 Years of Experience

Summary I'm an executive with over 35 years' experience in USA and international business. My experience includes sales, marketing, accounting, customer care and billing, finance, operations, training, support, research and development, contract negotiations, and HR. I can develop, monitor, implement, and execute company growth strategies. My sales and marketing strategy is to leverage my extensive network. I contact the hi...

Tags for this Online Resume: Telecommunications, Foreign Languages, Operational support systems, Support, Billing, Management, Set Top Box, Business Development, Consolidations, Customer Relationship Management

Facilities Manager - 20 Years of Experience - Near 33637

PROFESSIONAL SUMMARY Driven, strategic leader offering 20+ years of combined experience in construction project management. Able to build rapport with client representatives and institution stakeholders. Ensures scope of project and outside business forces affecting the project and that specific deliverables are fully understood with performance standards and other relevant criteria. Acknowledged as a pivotal contact point ...

Tags for this Online Resume: Contract review and negotiations, Management, Construction Management, Employee Development, Data center operation, Process Improvement, Facilities Management, Staffing design, Strategic planning, Contract negation, R.F.P. creation

Help Desk Specialist - 18 Years of Experience - Near 94541

Professional Summary Technical Support Professional, with 16+ years of experience at AT&T Entertainment & Internet Services. Motivated and success driven with the ability to work as an individual or in teams, to improve the company image. Dedicated to exceed organizational performance goals and outstanding customer service in a fast-paced call center environment. Highlighted Skills * Knowledge of networking essentials, incl...

Tags for this Online Resume: Multitasking, NOC, Connectivity, Modems, Networking, Routers, Team Lead, Troubleshooting, Call Center, Customer Service, CRM, Remedy, Technical Support, Alameda County, Contra Costa County

Sales Representative - 19 Years of Experience - Near 92064

SUMMARY * 19 years of experience in the customer service industry, with strong experience in inside/outside sales and call centers * Excellent communication and relationship building skills * Results-oriented, strong attention to detail, able to learn new systems quickly * Extensive experience working within education industry and financial services industry * Effective critical thinking skills * B2B background in inside an...

Tags for this Online Resume: Customer Relationship Management, Referrals, Banking Industry, Financial, Financial Services, Real Estate, Services, Customer Service, Attention to Detail, Automotive

Telecomm Specialist - 8 Years of Experience - Near 07062

Profile Accomplished Project Manager, Requirements Analyst, Contact Center Designer, and Trainer, with a strong record of accomplishment supporting numerous large VoIP installations for customers across various industries, including healthcare, government, education and finance. This professional has driven teams and provided individual tailored consultation that included detailed requirements gathering, business assessment...

Tags for this Online Resume: Financial Industry, Contact Center, Management, Project Management, Project Manager, Voice, Voice Over Internet Protocol, Call Center, Call Center Management, DMS, Trainer/Instructor

Customer Service Manager

Professional Summary * Innovative, results oriented and dedicated team member with 25 years of contact center and customer service experience. Ultimate customer experience is key to loyal guests. * Builder and maintainer of employee, customer and vendor relationships. * Consistent top performer. Strong strategic thinker and team builder. * Experienced in opening call centers from the ground up along with remodels and upgrad...

Tags for this Online Resume: Email, Management, Recruiting, Sales, Travel, Call Center, Coaching, Consulting, ACD, Automatic Call Distribution

Executive Assistant - 16 Years of Experience - Near 89169

I am a highly skilled communications expert who acclimates quickly to the changing roles necessary to evolve within a company that is fast-paced and demands keen deciphering skills to overcome obstacles and resolve issues that arise from day to day.

Tags for this Online Resume: webinar, financing, marketing, training, coaching, management, team lead, call center, scheduling, claims, legal, Henderson, Las Vegas, customer service, sales

Business Analytics/Quality Manager - 20 Years of Experience - Near 78633

Tags for this Online Resume: Dell, Call Center, Process Improvement, Audit, Training, Quality, Internal audit, Consulting, assessments, program management, customer journey mapping

Manager - 8 Years of Experience - Near 43035

Tags for this Online Resume: Active Directory, Architect, Assessments, Asset Management, Audit, Brocade, Call Center, Capacity Planning, Catalogs, Configuration Management, IT Manager

Director of Human Resources - 20 Years of Experience - Near 43230

Tags for this Online Resume: Compensation, Payroll, Apple, Auto Insurance, Benefits, Call Center, Facilitator, HR, Human Resources, Insurance, Employee Relations, Talent Acquistion

Customer Service Supervisor - 1 Years of Experience - Near 11422

Summary Call Center Supervisor with over ten years of extensive experience in relationship management, business administration, strong communication, leadership and problem solving skills. Motivated leader and team player delivering exceptional quality assurance, boosting efficiency and contributing to revenue growth. Areas of expertise include: Quality Assurance Client and Customer Service Staff Development Implementation ...

Tags for this Online Resume: Customer Service, Management, Payroll, Workforce Management, AVAYA, Forecasting, Genesys, Call Center, ACD, Automatic Call Distribution

Quality Assurance Specialist - 4 Years of Experience - Near 75043

SUMMARY Around three years of IT experience including product and application testing across various retail domains and other business verticals. Specialize in applying a sound knowledge of various technologies to ensure optimal quality.

Tags for this Online Resume: Test Cases, Test Plans, Wholesale, Apache Jmeter, Asset Liability Management, Call Center, e-Commerce, Extensible Markup Language (XML), FileZilla, HP