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Online Resumes with "Call center "
Customer Service Manager - 20 Years of Experience
Summary Manager with over 20 years' experience in Management of Customer Service Operations, Quality Assurance, Customer Retention, and Customer Satisfaction Increases. As the Customer Service Operations Manager, I Specialize in resurrecting failing or low performing Operations, Call Centers and Help Desks by big percentages within first year. Excellent at redesigning processes to improve productivity and client retention. .
Tags for this Online Resume: Management, Call Center, Call Center Service, ACD, Automatic Call Distribution, Customer Service, Policies and Procedures, Process Improvement
Customer Services
To obtain a position that would allow me the opportunity to work one-on-one with customers in an attempt to satisfy a request for assistance, to change their qality of life.
Tags for this Online Resume: customeer service, sales, call center, data entry, management, retail
Computer Programmer - 7 Years of Experience
PROFESSIONAL SUMMARY: * 8+ years of overall IT experience including 5+ years of experience with Salesforce.com CRM platform. * Certified Force.com Developer/Administrator & Platform App Builder. Find the active certifications at http://certification.salesforce.com/verification-email*init=1&email=ksandeep.sfdc@gmail.com * Experienced in all phases of Software Development Life Cycle (SDLC), Environment systems and project lif...
Tags for this Online Resume: Customer Relationship Management, Information Technology, Data General Eclipse, Eclipse, Email, Management, Services, Triggers
Customer Service Manager - 8 Years of Experience - Near 92562
To get a job that offers me an opportunity to advance and grow with the company. I don't just want a job I want a career. I feel I would be an assett to any company that hires me. I will give 110% to the postion. I am also a very loyal and dedicated employee.
Tags for this Online Resume: Loan Officer, Manager, Customer Service, Call Center, Processor, Data Entry, loans, sales associate, event specialist, customer service representative, customer service, sales, call center, retail
Human Resources Administrator - 18 Years of Experience - Near 91709
Human Resources Role
Tags for this Online Resume: Management, Accounts Payable, Accounts Receivable, Call Center, Facilitator, Financials, Government, HR
Field Technician - Near 85323
QUALIFICATIONS Avaya Certified Associate Avaya/Lucent Certifications and Training: S8700 Multi and IP Connect Data Connecting S8500 Multi and IP Connect Data Modules S8300 Multi and IP Connect Bogen Paging Systems Definity G3R Intuity Voice Messaging System Definity G3SI Definity Prologix
Tags for this Online Resume: Customer Service, Call Center, Communications, Data Communications, Voice, Pbx, Cms, AVAYA
Paralegal - 2 Years of Experience - Near 77478
Summary of Qualifications ~ * Track record of success liaising with broad customer base in busy inbound and outbound call center environment. * Capitalize on interpersonal talents to build rapport with customers in order to continually achieve desired satisfaction results. * Leverage problem-solving skills to effectively research, analyze and address client questions and grievances, leading to persistent revenue increases. ...
Tags for this Online Resume: Adobe, Apple MacIntosh Operating System, Billing, Call Center, Customer Service, Data Entry, HyperText Markup Language, Internet, MS OFFICE, TYPING, HTML, JavaScript, the Internet, Windows Vista/XP/2000
Human Resources Administrator - 3 Years of Experience - Near 18508
Professional Summary Skills * Exceptional ability in recruitment, interviews and selection process, payroll administration, contract writing, disciplinary procedures and termination, resume scrutiny, and contract writing * Well-versed in the labor compliance requirements for state and federal agencies * Customer and employee interface expertise * Talented in employee and client relations * Lateral thinker with ability to ma...
Tags for this Online Resume: Management, Benefits, Compliance, Human Resources, Lead Generation, Generalist
Human Resources Manager - 5 Years of Experience - Near 91307
SUMMARY Talent Management Systems Professional with over 16 years' of experience managing multiple systems. Extensive background in training and development methodology and technology. Experience rooted in technological and human capital management combined with ability to apply tech systems that aid in hiring and training processes for new employees. Experiences in multiple corporate initiatives including but not limited t...
Ideal Companies: Anthem, Farmers Insurance, Blue Shield
Tags for this Online Resume: Business Requirements, Call Center, Integrate, Learning Management, LMS, Management, Accounting, Accounting Functions, HRIS, ATS, Talent Management, Human Capital Management, Configuration, CMS, Project Management
Insurance Sales Representative - 20 Years of Experience - Near 32738
Qualifications: Florida 20-44 Licensed Non-resident Licensed IL, TN, GA & IN Notary Public
Tags for this Online Resume: Customer Service, Insurance, Billing, Call Center, Imaging, Management
Customer Service Manager - 15 Years of Experience - Near 32218
SUMMARY OF QUALIFICATIONS * Management - Hands on supervisor with highly developed negotiation skills and experience cultivating strategic business partnerships. Eight plus years of first-line supervisory and management experience, directly supervised departments as large as 150 staff personnel. * Team Building - Decisive team leader with the ability to mentor and coach staff/ associates. Able to influence staff/associates ...
Tags for this Online Resume: AT&T, Call Center, Financial, Light Emitting Diode, Pricing, Training, Dec, Data Analysis, Voice, ACD
Global Project and Change Management ★ BPO Expert 15yrs ★ Remote Vendor Mgmt ★ Director of Operations
As global service standards continue to rise, international companies need creative solutions, effective change management, and smart processes in order to grow. I am a seasoned, results-driven professional who helps companies maximize productivity and profits. With over 19 years of combined experience in the US, Caribbean, and Latin American markets. Specifically working in Call Center Operations, Business Process Outso...
Ideal Companies: Microsoft, JPMorgan Chase, Adidas, KPMG, Sitel
Tags for this Online Resume: change, project, management, strategy, improvement, organizational, transformation, scope, Process, initiating, director, implement, excel, six sigma, prosci, pmp, cmp, project management institue, adkar, outsourcing, consulting, consultant, operations, global, travel, client servces, vendor, call center, contact center, sourcing, BPO, strategic, compliance, planning, risk, stakeholder, telecommunications, client, financial, near shore, program, portfoio, pmi, presentation, commnuication, remote, international, performance, powerpoint
