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Online Resumes with "Call Center management"
Customer Service Manager - 20 Years of Experience - Near 01453
Accomplished Executive with extensive customer support and call center management experience. Effective communicator and liaison who utilizes sound business practices to manage multidisciplinary groups and alliances. Consistently enhance profitability and efficiency with demonstrated success in meeting service, quality, cost, and efficiency metrics. Ensure primary key customer-related call center processes are defined and o...
Tags for this Online Resume: Cross-Functional Team Leadership , Reporting and Analytics Planning , Planning , Strategic Planning , Client Relationship Management , Architectural , Incident Management, Multi-level Relationship Management
Collections and Customer Service Manager- 14 Years of Experience - Near 85326
I am a customer service and collections manager who specializes in call centers and subprime automotive finance in the Phoenix area.
Tags for this Online Resume: Phoenix, AZ, Collections , Customer service , Manager, Employee retention , Productivity, Repossession
Customer Service Supervisor - 19 Years of Experience - Near 30518
SUMMARY Seasoned, hands-on professional with a track record in Management Building and aligning Call Center operations, implementing advanced solutions, and ensuring outstanding support. Proactive problem solver and skilled communicator, recognized for initiating change, improving productivity, and reducing costs. Exceptional strengths are bringing energy and enthusiasm into group efforts, optimizing resources and troublesh...
Tags for this Online Resume: Operations Management, Call Center Manager, Customer Support, Account Manager, Quality, Quality Assurance, Complaints, Management, Benefits, Call Center, Planning, Procurement
Claims Adjuster
Tags for this Online Resume: Call center manager, Customer service manager, Life insurance sales manager, Property casualty
Project/Data Manager, Philadelphia - 20 Years experience in support of application development
To find a long term position that I will allow me to demonstrate my ability to make a daily contribution to the overall success of the business.
Tags for this Online Resume: Project Manager, Business Manager, Call Center Manager, Training Manager, Product Manager, Manager, Clubs, Publishing, Management, Billing, Call Center, Clarify, Desktop Computer, Information Technology
Sales Manager - 20 Years of Experience - Near 33196
To accept a challenging and rewarding position where my expertise will be an asset for the growth and mobility of the company through my productivity.
Tags for this Online Resume: SALES MANAGER, STORE MANAGER, CARIBBEAN SALES MANAGER, CALL CENTER MANAGER, JEWELRY STORE MANAGER, CCTV MANAGER
Customer Service Manager - 20 Years of Experience - Near 60103
Operations leader with significant experience in Customer Service. Roles varied from managing branches of all sizes to large volume call center operations. Proven track record of building and leading teams of 5 to >100 team members, developing employees, driving process improvement.
Ideal Companies: Leaders edicated to investing in the customer service experience as a competitive differentiator. Leaders who understand that customer service team surfaces the voice of the customer. All functions involved in customer frustration need to be accountable for improvement in customer satisfaction and loyalty.
Tags for this Online Resume: customer service manager, LEAN / continuous improvement, Monitoring , Individual Developpment, planning, forecasting, Coaching, Call Center Manager
English Language & Literature Teacher - 15 Years of Experience - Near 60139
I am looking for a part-time or full-time position that has potential for growth.
Tags for this Online Resume: usability, help desk, analyst, technical, training, human computer interaction, manager, call center management, Test, Support
Call Center Manager, Customer Service
Analytical strategist and results-oriented professional with a strong track record of delivering high impact initiatives in Service Delivery, Customer Relationship Management, Call Center, Customer Service as well as Staff Leadership, Training and Development. A recognized expert in operational efficiency who consistently plans, evaluates, validates and implements processes that reduce errors, increase productivity and dr...
Tags for this Online Resume: Service Delivery, Customer Relationship Management, Staff Leadership, Process Improvement/Analysis, Call Center Management
Medical or Health Services Manager - 20 Years of Experience - Near 27606
Andy Fontalbert has 20+ years of health care experience: 15+ years of consulting, fraud and abuse projects, provider and member portal projects, Project Management of Private Health Exchange, multiple management positions for Medicaid projects, 20+ years claims experience, 15+ years Project Management, 20+ years Prescription Benefits Management, 20+ years complex policy and procedures within health care, multiple system imp...
Tags for this Online Resume: Raleigh, NC, Manager, Project Manager, Medicaid, Prescription Benefits, Technology, MMIS, CMS Certification
Vice President Technology & Operations - over 15 years experience - Atlanta, GA
Innovative, entrepreneurial, and results-oriented senior leader with over 20 years of experience leading high-impact strategic initiatives to deliver savings, optimize results, improve processes and the client experience. Demonstrated successes in building and managing large-scale organizations and programs while developing and managing multi-million dollar budgets. Serve as a contributing member of the executive team, pr...
Tags for this Online Resume: Program Delivery , Portfolio Management, PMO Creation , Strategic Planning, Operations Management, Call Center Management, Application Management, Business Transformation
Director - 20 Years of Experience - Near 33308
To work for a company I can contribute and make a difference. Using my analytic abilities to build strategic alliances that provide success for a company.
Tags for this Online Resume: higher education, call center management skills, strategic planning , enrollment management, leadership
