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Online Resumes with "Call Center management"
Call Center Supervisor
Call center manager with 18 plus years of experience in a data collection center for the US Dept of Labor. Charged with training program participants to transition from telephone reporting to web, email or touch-tone data entry. Coordinated with other data collection centers throughout the country and federal and state government agency heads to discuss program goals, budget planning and implementation of policies and proce...
Help Desk Manager - 16 years experience - Fed govt exp - High sla, fcr - Remedy - ACD Call Cntr Wash. D.Cd.
Looking for fast paced, challenging environment as a Service Desk and Call.Center Manager. I'm experienced in supporting fed govt agency with 22,000 users. Experienced in Sops, Knowledge Base. Remedy, and writing processes and procedures. Transitioned a 7 am- pm Help Desk staff to a 24/7 help desk with 3 days notice. High achiever, high survey, sla and fcr satisfaction.
Ideal Companies: Google, Facebook
Tags for this Online Resume: Help Desk SME, Baltimore - Washington DC , ACD Call Center, Remedy, SLAs, FCR, SOPs, Knowledge Base, ITILv3, Processes, govt
Operations Manager 15 years Experience- Denver Metro Area
EXPERIENCED OPERATIONS MANAGER Focused and results-driven Operations Manager with extensive experience working within fast-paced environments and competitive industries. Emphasis on increasing efficiency of processes, productive operations, successful team management, and superior customer service. Innovative and self-motivated professional who excels at developing solutions for customers as well as the organization. Strong...
Tags for this Online Resume: Production Managemnt, Client Support, Project Management, Operations, Trainer, Call Center Manager
World Class Customer Service Manager, Call Center Manager, Call center subject matter expert, 6 Sigma Customer service manager
I am a Customer Support Manager/Call Center Manager with over 15 years of service. Subject matter expert on Customer care and Call centers. I am a Green Belt in 6 Sigma and have a passion for improving processes thus reducing costs, increasing revenues and Customer Service.
Ideal Companies: Illumina, Republics Services, Verizon Wireless
Tags for this Online Resume: 6 sigma, Customer support manager, Project manager, Assistant Director, Technical Support, Training Manager, Workforce Manager
Baggage Porter
Tags for this Online Resume: Las Vegas, Call Center Manager, Operations, Coaching & Mentoring, Reservations, Change Manager
Call Center Manager
Customer Service Manager
Tags for this Online Resume: BILLING MANAGER, ORDER MANAGEMENT, CALL CENTER MANAGER, SENIOR SPECIALST ORDER COORDINATOR, CUSTOMER ADMIN
Real Estate Manager - 20 Years of Experience - Near 61614
Al Bennett 212 E Cherry Ridge Rd , Peoria, IL 61614 - (309)360-9332 (H) alrltr1@yahoo.com JULY 25, 2016 PEORIA, IL Management - Sales - Marketing – Customer Service – Call Center Management - PET-TECH 1ST Aid & CPR Certified - Quality Control – Property Management – Risk Management Dear [Human Resources], Of the many who will respond to your job ad posting, I am confident that few will be as qualified as I am. ...
Tags for this Online Resume: marketing, management, supervisory, sales, Telemarketing, Advertising, Benefits, Business Planning, Documentation, Planning, Real Estate
Help Desk/Service Desk/Call Center manager
Tags for this Online Resume: Call Center Manager, Help Desk Manager, Call Center Supervisor, Quality Control Supervisor, Project Management
sales trainer
Iam looking for a challenging opportunity with a reputable company that promotes a product or service that truly makes a difference in peoples lives. I wish to end my career by training this companys saleforce to become the best that they can be thru the recognition of self realization.
Tags for this Online Resume: sales management, internet marketer, sales trainer, marketing manager, outside sales, call center manager
Customer Service Manager
Tags for this Online Resume: call center manager, call center director, customer servvice manager, customer service director
Senior Vice President - 18 years mortgage default, process design, process improvement, customer service, call center management and project management experience
To secure a career with an established industry leader facilitating a mutually beneficial relationship inclusive of increased corporate revenue and professional development.
Tags for this Online Resume: Livox, Concerto, LPS, Access, Consulting, Talent Acquisition, Training, Banking Industry, Cash Management, Complaints
