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Online Resumes with "Call Center management"
Account Management - 14+ years experience
Methodical Leader with proven success in driving results, managing critical deliverables, strategic planning, encompassing the ability to direct employees based on organizational competencies and objectives. Successful track record in decreasing costs through leadership & development with no compromise in quality assurance, key performance metrics, & core competencies within a collections or call center environment.
Tags for this Online Resume: Customer Account Management, Subject Matter Expert , Operations Manager, Leadership, Liason, Call Center Manager
General Manager
Call center manager
Tags for this Online Resume: customer service, staffing, manager, call center, Coaching
Senior Collections Manager - 20 Years Experience - Dallas
Tags for this Online Resume: Dallas, Collections Manager, Customer Service, Call Center Management, Leadership Development
Call Center/Collections Supervisor - 16 years - Philadelphia
I am a 17 year veteran of the call center and collections industry with 16 plus years in a management capacity. I have managed as many as 120 direct reports in both a first and third party setting. I am experienced in credit card, auto deficiency, utility, mortgage, and commercial lines of business.
Tags for this Online Resume: Collections Manager, Call Center Manager, Philadelphia, South Jersey
Post-sales Implementation
Tags for this Online Resume: Project Management , Call Center Management , Telecom , Program Management , Implementation , Information Technology
Training And Development Specialist
Continous improvement in people and processes. Bringing out the best in Human Resource in the process growth and development for oneself.
Tags for this Online Resume: Training and Development Specialist, Call Center Management, Technical Training
Call Center Management - 10+ years
I have worked in nearly every position in the call center industry and am ready to put that experience to use managing a call center. I've also had experience in project management, planning and contract negotiations.
Tags for this Online Resume: leadership, MS Office, excellent communicator, negotiations, customer service, computer literate, analysis, process improvement, teacher/trainer
E-Commerce CMO
Seeking an executive position in E-Commerce, M-Commerce, Digital Strategy
Tags for this Online Resume: Business Development, Sales, Project Manager, Project Manager, CRM, CRM, Call Center Management, Call Center Management, Consulting, Consulting, Digital Marketing, Internet Marketing, Interactive Marketing, SEO, SEM, Social Media Marketing, Chief Marketing Officer, Sales Manager, Ecommerce consultant, Mobile solutions
Seasoned Technical Support professional with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues.
Seasoned Technical Support manager with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues. I thrive on the challenge of improving customer experience, customer retention, and customer support process.
Ideal Companies: Samsung, GoPro, Facebook, Google
Tags for this Online Resume: ScrumMaster, LEAN Six Sigma, Knowledge Management, Project Management, Call Center Manager, Wireless, Firewall, VPN, Problem Solving, Leadership, Analytical, System Integration
Technical and Business Analyst, Manager, Multilingual - MBA - 20 years experience - Memphis TN
PROFESSIONAL SUMMARY Over 20 years of professional experience in General Management, Sales, Marketing, International Sales and Marketing, Procurement, Pricing and Margin analysis, Business and Technical Analysis, Project management, Product and Market Development, IT, Database, Tech support, customer support A proven manager, professional and consultant with excellent communication, technical, and team building skills, bil...
Tags for this Online Resume: SharePoint, Sharepoint Technologies, POS, Training, Connectivity, Help Desk, Information Technology, Citrix, Customer Service, customer service skills
Operations Manager call center environment 8yrs experience
Master Degreed Operations Manager with 20+ years of progressively responsible experience providing customer service: managing and developing service staffs of up to 100 service professionals. 18 years of experience in the business and customer services industry with Pitney Bowes Management Services and Konica Minolta Business Solutions, Inc. Strong experience and expertise in supervisory management of operations and staff d...
Tags for this Online Resume: operations manager, customer service manager, call center management, on-site management, staffing, employee development
