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Online Resumes with "Call Center management"



Customer Service Manager - 20 Years of Experience - Near 35022

Sales and Call Center Executive with over 23 years of call center and customer service experience including recruitment and retention, conflict resolution, change management, and employee relations. Proven experience collaborating with senior management to conduct strategic planning in order to support and further corporate goals. Possess broad knowledge of human resources, call center management and training and facilita...

Tags for this Online Resume: Professionalism, Leadership, Training Specialist, Customer Service Skills, Supervisory Experience, Management, Chef, Policies and Procedures, HR, Human Resources

Featured Profile

Project Manager - 20 Years of Experience - Near 91745

Seeking a responsible and challenging position to utilize my skills and experience in Call Center Management and Technology Integration with a focus on achieving an efficient and cost effective service as well as suiting technology to enhance business operations while improving customer service.

Ideal Companies: Google, United Health Care, City of Hope, Inland Empire Health Plan, Edison

Tags for this Online Resume: ACD Design and Configuration, IVR Design and interface, Workforce Managment and Requirements, Call Center Design and Configuration

Versitile Call Center Manager

My experience encompasses identifying opportunities and applying solutions to a broad range of company and client needs, ensuring client satisfaction at all levels. I have directed various strategy and technology engagements throughout my career and am interested in applying for the Call Center Manager position, which will utilize those strengths.

Call Center Manager/Director

To bring my experince to a new company

Call Center Manager

Tags for this Online Resume: scheduling, Hiring, translator, supervisor, Trainer

Featured Profile

Customer Service Manager

Over twenty five years of management experience with the skills and knowledge to interpret data and instinct for efficient and tactile resolutions. Utilizing my experiences I have bridged the gaps in efficiency and consistencies across the Northeast, Enterprise and BGCO RM teams. I have effectively managed and developed Virtual teams the last ten years. I have formed solid partnerships with Center leadership, Area Leaders...

Ideal Companies: Apple, Verizon. Amazon

Call Center Manager, Tampa Florida

Tags for this Online Resume: loss mitigation manager, collections manager, call center manager, loss mitigation supervisor, collections supervisor, call center supervisor

Manager - 10 Years of Experience - Near 53223

Call Center Manager

Tags for this Online Resume: Call center, Customer Service, Customer Experience, Customer Satisfaction, Contact Center

Featured Profile

Sales Engineer - 20 Years of Experience - Near 78613

As a detail-oriented and organized professional with 19 years of experience in the information technology industry, I am writing to inform you of my availability for a Sales Engineer position. I possess excellent written and verbal communication skills

Ideal Companies: Oracle, Microsoft, IBM, Rack Space

Tags for this Online Resume: CRM, ERP, Cloud , Cloud Sales Engineer, Sales Engineer, Networking , SaaS, Cisco IPT solutions with Cisco Unified Communication Manager, Cisco Unity, Cisco ICM, Cisco CVP, Cisco IP IVR, and gateways, SONET, IPVPN, SNA, DSL, ATM, PNNI, BGP, MPLS, DWDM, CDMA, WIFI, VOIP, VOFR, ISDN, FRAME REPLAY, TLS, OSPF, OSPF-TE, iBGP, eBGP, RIP, RIPv2, IS-IS

Supervisor - 10 Years of Experience - Near 30311

Proactive strategic planner and operations leader with 10+ years of success driving measurable improvements in operational performance, productivity, and customer service within fast-paced, high-volume call center environments

Tags for this Online Resume: call center manager, call center supervisor, team lead

Customer Service Manager - 16 Years of Experience - Near 86314

To find a position that will help me grow my skill set and utilize my existing skill set. I would like the opportunity to grow within the organization through hard work and results

Tags for this Online Resume: call center, call center operations , call center manager, customer service manager, Site director call center sales and service, sales, service , client relations

Manager - 20 Years of Experience - Near 48085

OPERATIONS/CALL CENTER MANAGER Innovative executive with strong career leading operations, call centers and customer service, coordinates divisional activity for maximum productivity Skilled business professional employs demonstrated leadership and management expertise with the ability to communicate effectively with employees, senior management, suppliers and internal and external customers  Significant experience in sal...