Innovative, entrepreneurial, and results-oriented senior leader with over 20 years of experience leading high-impact strategic initiatives to deliver savings, optimize results, improve processes and the client experience. Demonstrated successes in building and managing large-scale organizations and programs while developing and managing multi-million dollar budgets. Serve as a contributing member of the executive team, providing thought leadership and insight to peers, team members and stakeholders.

Highlights:

• Program Delivery
• Portfolio Management
• PMO Creation
• Strategic Planning
• Operations Management
• Call Center Management
• Application Management
• Business Transformation